Polycom G7500 Release Notes
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Polycom G7500 Release Notes

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See also: Administrator's Manual , Reference Manual
RELEASE NOTES
Polycom G7500
Contents
Security Updates ......................................................................................................................... 3
Installation ................................................................................................................................... 3
Version History ........................................................................................................................... 3
Language Support ...................................................................................................................... 4
Resolved Issues .......................................................................................................................... 4
Known Issues .............................................................................................................................. 5
Limitations ................................................................................................................................... 7
Interoperability .......................................................................................................................... 10
Getting Help ............................................................................................................................... 13
Copyright and Trademark Information ................................................................................... 14
What's New
The latest release of the Polycom G7500 system includes the following features:
•
4K Video with the Poly EagleEye Cube USB Camera
•
Persistent HDMI Content
•
Comprehensive Provisioning Template
•
CEC Support
•
H.460 On by Default
•
Specifying Wireless Channels for Miracast-Certified Devices
•
Sleep and Wake Issue Fixes
•
User Interface Updates
Polycom, Inc.
2.1 | August 2019 | 3725-86049-002B
1

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Summary of Contents for Polycom G7500

  • Page 1: Table Of Contents

    Interoperability .......................... 10 Getting Help ..........................13 Copyright and Trademark Information ................... 14 What’s New The latest release of the Polycom G7500 system includes the following features: • 4K Video with the Poly EagleEye Cube USB Camera • Persistent HDMI Content •...
  • Page 2 These options are available through the system web interface and as provisioning parameters. Sleep and Wake Issue Fixes There are no longer issues related to manipulating HDMI output while your G7500 system is asleep (for example, unplugging monitors). Polycom, Inc.

  • Page 3: Security Updates

    ● If you reset settings or factory restore your system, it’s recommended you restart your system so all features are available. Version History This following table lists the release history of the G7500 system. Release History Release Release Date Features •...

  • Page 4: Language Support

    Content EN-131569 In calls with packet loss between G7500 systems, content with a lot of motion (such as a streaming video) may appear distorted on the system receiving the content. Polycom, Inc.

  • Page 5: Known Issues

    EN-132282 Known Issues The following table lists known issues in this release of the G7500 system. These Release Notes do not provide a complete listing of all known issues that are included in the software. Issues not expected to significantly impact customers with standard voice and video conferencing environments may not be included.
  • Page 6 USB camera in the Polycom Companion isn't longer than 32 application that's up to 60 characters long, but the characters. G7500 system web interface cuts off the name after 32 characters. Directories EN-144594 When uploading contacts from an XML file, the...

  • Page 7: Limitations

    Dynamic Bandwidth. Limitations This section provides information on constraints and limitations when using G7500 systems. Feature Differences with RealPresence Group Series The following Polycom RealPresence Group Series features and products are unavailable with your G7500 system: ●...
  • Page 8 If you previously purchased an EagleEye Cube USB camera to use with a Poly Trio system, you can also use the camera with your G7500 system. However, to avoid camera connectivity issues with the G7500 system, do one of the following to update the camera firmware to at least version 1.1.0-827: ...
  • Page 9 (camera) source to the HDMI input port. Polycom Content App Since the G7500 system uses a minimum of TLS 1.2 by default, it’s recommended that you install Polycom Content App for Windows 1.3.1 or later to avoid issues connecting the client with the system.

  • Page 10: Interoperability

    Sharing Content with RealPresence Desktop for Windows or Mac You can’t share content to a G7500 system using the Polycom RealPresence Desktop for Windows or Mac application. Video Color Color reproduction accuracy can vary depending on environmental conditions and camera sensor capabilities.
  • Page 11 Microsoft Edge 17 and later Products Tested with This Release G7500 systems are tested extensively with a wide range of products. The following list is not a complete inventory of compatible equipment. It indicates the products that have been tested for compatibility with this release.
  • Page 12 Cisco Unified Communications Manager 12.0.1 Cisco 3241 ISDN Gateway 2.2(1.27)p Polycom Endpoints Product Tested Versions Polycom RealPresence Group Series 300/310, 500, 550, and 700 6.2.1.2 and 6.2.1.1 Polycom HDX 7006/8006/9006 3.1.14 Polycom RealPresence Desktop for Windows 3.10.0.71107 Polycom RealPresence Desktop for Mac 3.10.0.71129...

  • Page 13: Getting Help

    Participate in discussion forums to share ideas and solve problems with your colleagues. To register with the Polycom Community, create a Polycom online account. When logged in, you can access Polycom support personnel and participate in developer and support forums to find the latest information on hardware, software, and partner solutions topics.

  • Page 14: Copyright And Trademark Information

    Information is provided "as is" without warranty of any kind and is subject to change without notice. The entire risk arising out of its use remains with the recipient. In no event shall Polycom and/or its...

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