TSC DA200 Series Service Manual
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TSC DA200 Series Service Manual

Thermal transfer / direct thermal bar code printer
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DA200/ DA300 Series
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER
SERVICE
MANUAL

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Summary of Contents for TSC DA200 Series

  • Page 1 DA200/ DA300 Series THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER SERVICE MANUAL...

  • Page 2: Table Of Contents

    DA200/ DA300 Bar Code Printer Service Manua TABLE OF CONTENT 1. OVERVIEW ............................. 3 1.1 Front View ............................. 3 1.2 Interior View............................4 2. ELECTRONICS ............................5 2.1 Summary of Board Connectors ......................5 2.2 Pin Configuration ..........................8 3. MECHANISM............................10 3.1 Replacing the Top Cover Assembly ....................

  • Page 4: Overview

    DA200/ DA300 Bar Code Printer Service Manual 1. OVERVIEW 1.1 Front View Top cover open lever LED indicators Feed/Pause button External label entrance chute Power switch Power jack socket USB interface USB host (option) Ethernet interface (option) RS-232 interface (option)

  • Page 5: Interior View

    DA200/ DA300 Bar Code Printer Service Manual 1.2 Interior View inte rfac Print head Gap sensor (transmitter) Media viewer Media holder Platen roller Media holder lock switch Black mark sensor/ Gap sensor (receiver)

  • Page 6: Electronics

    DA200/ DA300 Bar Code Printer Service Manual 2. ELECTRONICS 2.1 Summary of Board Connectors Main board Connector Description Power switch Power supply output (24V DC) connector/ 24V DC IN USB device connector/ Connected to PC via USB Cable USB host connector Pin 5 DGND Pin 4...
  • Page 7 DA200/ DA300 Bar Code Printer Service Manual 10/100 Mbps Ethernet bridge connector UART bridge connector Stepping motor connector Cutter connector Pin 8 Pin 7 Pin 6 DGND Pin 5 Cutter position sensor switch, 0V: Cutter stop, 3.3V: Cutter work Pin 4 Cutter enable, 0V: Cutter work, 5V: Cutter stop Pin 3 Cutter direction, 0V: Cutter positive cut, 5V: Cutter negative cut...
  • Page 8 DA200/ DA300 Bar Code Printer Service Manual Emergency recovery memory connector Micro processor Power indicator( Orange LED )

  • Page 9: Pin Configuration

    DA200/ DA300 Bar Code Printer Service Manual 2.2 Pin Configuration USB Device CONFIGURATION RS-232C(Option) CONFIGURATION +5 V Ethernet(Option) CONFIGURATION...
  • Page 10 DA200/ DA300 Bar Code Printer Service Manual USB Host(Option) CONFIGURATION...

  • Page 11: Mechanism

    DA200/ DA300 Bar Code Printer Service Manual 3. MECHANISM Please turn off the power switch and unplug the power adapter before replacing parts. 3.1 Replacing the Top Cover Assembly 1. Open the printer top cover by pressing up the top cover open tabs located on each side of the printer and lifting the top cover to the maximum...
  • Page 12 DA200/ DA300 Bar Code Printer Service Manual 4. Remove/Replace the top cover assembly (including key pad assembly). 5. Reassemble the parts in the reverse procedure.

  • Page 13: Replacing The Top Cover Open Lever Assembly

    DA200/ DA300 Bar Code Printer Service Manual 3.2 Replacing the Top Cover Open Lever Assembly Please refer to section 3.1 to remover the top cover. Remove 4 screws on as picture shown on the levers. Take out 2 springs. Remove/Replace the top cover open lever assembly.

  • Page 14: Replacing The Main Board Assembly

    DA200/ DA300 Bar Code Printer Service Manual 3.3 Replacing the Main Board Assembly 1. Remove 4 screws on the printer lower cover. 2. Disconnect all connectors on the main board. 3. Remove 2 screws to replace the main board assembly. If you have optional multi interface board assembly, Optional...

  • Page 15: Replacing The Stepping Motor Module

    1. Please refer to the section 3.3 to remove the lower cover. 2. Remove 2 screws as shown. Please note that the screwed position of 203 dpi and 300 dpi are different. DA200 series DA300 series 3. Remove broken stepping motor.

  • Page 16: Replacing The Black-Mark Sensor Module

    DA200/ DA300 Bar Code Printer Service Manual 3.5 Replacing the Black-mark Sensor Module 1. Please refer to the section 3.3 to remove the lower cover. 2. Remove 1 screw and 1 connector to replace the black-mark sensor board. 3. Reassemble the parts in the reverse procedure.

  • Page 17: Replacing The Media Holder Assembly

    DA200/ DA300 Bar Code Printer Service Manual 3.6 Replacing the Media Holder Assembly 1. Please refer to the section 3.3 to remove the lower cover. 2. Remove 2 screws to take off the black mylar. 3. Separate the media holders to the remove 2 screws on 1 side of media holder. 4.
  • Page 18 DA200/ DA300 Bar Code Printer Service Manual 5. Then, use the same steps to replace another side for replacing media holder assembly. Reassemble the parts in the reverse procedure. For another side...

  • Page 19: Replacing The Media Holder Base Assembly

    DA200/ DA300 Bar Code Printer Service Manual 3.7 Replacing the Media Holder Base Assembly 1. Please refer to the section 3.6 to remove the lower cover and black mylar. 2. Remove 2 screws to take off the upper circle cover as shown. 3.
  • Page 20 DA200/ DA300 Bar Code Printer Service Manual 5. Push the media holder base assembly to the end for installing the spiral sprint assembly back. 6. Install the lower cover that including spiral sprint. 7. Please make sure the lower cover has been installed into the media holder base.
  • Page 21 DA200/ DA300 Bar Code Printer Service Manual 8. Use needle-nose pliers to install the spiral spring back. 9. Screw 2 screws to replace the upper cover of sprial spring assembly. Reassemble the parts in the reverse procedure.

  • Page 22: Replacing The Printhead Module

    DA200/ DA300 Bar Code Printer Service Manual 3.8 Replacing the Printhead Module 1. Press tabs of gap sensor cover to release from the printer. Please DON’T let cover to press the printhead module. 2. Drop down the cover as picture (O) shown. The cover CANNOT press the printhead module.
  • Page 23 DA200/ DA300 Bar Code Printer Service Manual 4. Disconnect the printhead harness and the ground cable connector. 5. Peel off the printhead module (with fixing cover). Please DON’T just peel the connector. 6. Press one side of the printhead module then drop down it to remove/replace it.
  • Page 24 DA200/ DA300 Bar Code Printer Service Manual 7. Install back 2 sprints onto the new printhead module. 8. Pressing both sides of new printhead module let latches into the printer inner cover. Then lift up them, let latches into the socket. Latch 9.
  • Page 25 DA200/ DA300 Bar Code Printer Service Manual 11. Lift up both latches of gap sensor cover into the printer inner cover. (you can press the center of the printhead module for installing the cover easily) Please note that the gap sensor cover CANNOT press the printhead module. Latch The gap sensor cover should cover about 1/2 printhead.

  • Page 26: Replacing The Platen Roller Assembly

    DA200/ DA300 Bar Code Printer Service Manual 3.9 Replacing the Platen Roller assembly Open the printer top cover by pressing up the top cover open tabs located on each side of the printer. Remove the lower front panel. 3. Disengage the platen holder tabs by pulling out the right side and left side tabs. Rotate the tabs into the forward position.

  • Page 27: Cutter Module Installation (Option)

    DA200/ DA300 Bar Code Printer Service Manual 3.10 Cutter Module Installation (Option) Open the printer top cover by pressing up the top cover open tabs located on each side of the printer. Remove the lower front panel. Remove 4 screws on the printer lower cover.
  • Page 28 DA200/ DA300 Bar Code Printer Service Manual Connect the cutter module harness connector to the 8-pin white socket on the printer main board. Place the cutter module into the both sides of notches on lower inner printer. Then push the cutter module to lock into the lower front printer. (see picture below)
  • Page 29 DA200/ DA300 Bar Code Printer Service Manual The cutter module is ready to use. Note: * Except for the linerless cutter, all regular/ heavy duty/ care label cutters DO NOT cut on media with glue. For more details, please refer to the cutter specification in the user’s manual.

  • Page 30: Linerless Cutter Module Installation (Option)

    DA200/ DA300 Bar Code Printer Service Manual 3.11 Linerless Cutter Module Installation (Option) Open the printer top cover by pressing up the top cover open tabs located on each side of the printer. Remove the lower front panel. 3. Disengage the platen holder tabs by pulling out the right side and left side tabs. Rotate the tabs into the forward position.
  • Page 31 DA200/ DA300 Bar Code Printer Service Manual Remove 4 screws on the printer lower cover. Thread the linerless cutter module 8-pin harness and ground cable through the front slot of lower inner cover. Connect the linerless cutter module harness connector (8-pin white socket) &...
  • Page 32 DA200/ DA300 Bar Code Printer Service Manual Place the cutter module into the both sides of notches on lower inner printer. Then push the cutter module to lock into the lower front printer. (see picture below) Note: Please feed the cutter cable into the printer to avoid cable damage. Install the linerless front cover to the cutter.

  • Page 33: Peel-Off Module Installation (Option)

    DA200/ DA300 Bar Code Printer Service Manual 3.12 Peel-off Module Installation (Option) Open the printer top cover by pressing up the top cover open tabs located on each side of the printer. Remove the lower front panel. Remove 4 screws on the printer lower cover.
  • Page 34 DA200/ DA300 Bar Code Printer Service Manual Embed the tenons into the both sides mortise of lower inner cover and close the peel-off cover. Connect the peel-off module harness connector to the 5-pin white socket on the printer main board. Fasten 4 screws back on the printer lower cover.
  • Page 35 DA200/ DA300 Bar Code Printer Service Manual Open the peel-off cover. Disengage one of platen holder tab from lower inner cover as picture shown. Install the peel-off bar into the both slots. Then install back the platen holder tab. 10. The peel-off module is ready to use.

  • Page 36: Troubleshooting

    DA200/ DA300 Bar Code Printer Service Manual 4. TROUBLESHOOTING The following guide lists the most common problems that might be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.

  • Page 37: Print Quality

    DA200/ DA300 Bar Code Printer Service Manual 4.2 Print Quality Problem Possible Cause Recovery Procedure Check if interface cable is well Re-connect cable to interface or chang a connected to the interface connector. new cable. The serial port cable pin configuration Please replace the cable with pin to pin is not pin to pin connected.
  • Page 38 DA200/ DA300 Bar Code Printer Service Manual The printer status from DiagTool shows “Head The printer carriage is open. Please close the print carriage. Open”. Running out of label. Supply a new label roll. The printer status from DiagTool shows “Out of The label is installed incorrectly.
  • Page 39 DA200/ DA300 Bar Code Printer Service Manual * Turn off and on the printer to skip the * The printer is in Hex Dump mode. Irregular printing dump mode. * The RS-232 setting is incorrect. * Re-set the Rs-232 setting.

  • Page 40: Maintenance

    DA200/ DA300 Bar Code Printer Service Manual 5. MAINTENANCE This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer.  Cotton swab (Head cleaner pen)  Lint-free cloth ...
  • Page 41 DA200/ DA300 Bar Code Printer Service Manual Sensor Compressed air or vacuum Monthly Wipe it with water-dampened As needed Exterior cloth Interior Brush or vacuum As needed Note:  Do not touch printer head by hand. If you touch it careless, please use ethanol to clean it.

  • Page 42: Update History

    DA200/ DA300 Bar Code Printer Service Manual UPDATE HISTORY Date Content Editor 2015/7/28 Add section 3.11 for linerless cutter module installation Camille 2015/10/13 Add section 3.12 for peel-off module installation Camille...
  • Page 44 9F., No.95, Minquan Rd., Xindian Dist., No.35, Sec. 2, Ligong 1st Rd., Wujie Township, New Taipei City 23141, Taiwan (R.O.C.) Yilan County 26841, Taiwan (R.O.C.) TEL: +886-2-2218-6789 TEL: +886-3-990-6677 FAX: +886-2-2218-5678 FAX: +886-3-990-5577 Web site: www.tscprinters.com E-mail: printer_sales@tscprinters.com TSC Auto ID Technology Co., Ltd. tech_support@tscprinters.com...

This manual is also suitable for:

Da300 series

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