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TSC DL240 Series User Manual

Desktop barcode printer
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Desktop Barcode Printer
TL240/DL240 Series
Thermal Transfer  Direct Thermal
Series Models
TL240 / TL340
TL241 / TL341
DL240 / DL241
User Manual
www.tscprinters.com

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Summary of Contents for TSC DL240 Series

  • Page 1 Desktop Barcode Printer TL240/DL240 Series Thermal Transfer  Direct Thermal Series Models TL240 / TL340 TL241 / TL341 DL240 / DL241 User Manual www.tscprinters.com...
  • Page 2 All other trademarks are the property of their respective owners. Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed written...

  • Page 3: Table Of Contents

    Setting up the Printer ..........................18 Connecting the Power Cable and Adapter ........................18 Loading the Media ................................19 Loading the Ribbon (for TL240 Series only) ........................26 Operator Interface ............................30 LED Indicator Behavior ..............................30 Button Function ................................30 Power-on Utilities ................................
  • Page 4 Cleaning Procedures ..............................48 Agency Compliance and Approvals ......................49 Revision History ..............................59...

  • Page 5: Introduction

    This document provides an easy reference for operating this printer. TSC printers include the Windows labeling software for creating your label template. For system integration, the TSPL/TSPL2 printer programming manual or SDKs can be found on TSC website at: https://www.tscprinters.com.

  • Page 6: Specifications

    1.1 Specifications TL240 Series TL240 TL340 TL241 TL341 Model Resolution 8 dots/mm (203 dpi) 12 dots/mm (300 dpi) 8 dots/mm (203 dpi) 12 dots/mm (300 dpi) Print Method Thermal Transfer & Direct Thermal Max. Print Speed 152 mm (6”)/second 102 mm (4”)/second 152 mm (6”)/second...
  • Page 7 TL240 TL340 TL241 TL341 Model External universal switching power supply: Power ▪ Input: AC 100-240V, 2.0A, 50-60Hz ▪ Output: DC 24V, 2.0A, 48W ▪ Transmissive gap sensor ▪ Black mark reflective sensor Sensor ▪ Printhead open sensor ▪ Ribbon end sensor Real Time Clock (RTC) Not available ▪...
  • Page 8 TL240 TL340 TL241 TL341 Model ▪ Quick start guide x1 ▪ USB cable x1 ▪ Power cord x1 ▪ External universal switching power supply x1 ▪ Label spindle x1 Accessories ▪ Label fixing tab x2 ▪ 1” Ribbon spindle 1” x2 ▪...
  • Page 9 DL240 Series DL241 DL240 Model Resolution 8 dots/mm (203 dpi) Print Method Direct Thermal Max. Print Speed 152 mm (6”)/second Max. Print Width 108 mm (4.25”) Enclosure ABS plastic & PC-ABS plastic 181 mm (width) x 162 mm (height) x 223 mm (depth) Dimension 7.13”...
  • Page 10 DL241 DL240 Model Real Time Clock (RTC) Not available ▪ 8 alpha-numeric bitmap fonts Built-in Fonts ▪ Monotype Image® true type font engine with one CG Triumvirate Bold Condensed scalable font ▪ 1D barcode Code 39, Code 93, Code128UCC, Code128 subsets A.B.C, Codabar, Interleaved 2 of 5, EAN 8, EAN 13, EAN 128, UPC-A, UPC-E, EAN and UPC 2(5) digits add-on, MSI, PLESSEY, POSTNET, China post, ITF14, EAN14, Code 11, TELEPEN, TELEPENN, PLANET, Code 49, Deutsche Post Identcode, Deutsche Post Leitcode, LOGMARS Supported Barcode Formats...
  • Page 11 DL241 DL240 Model Dealer Options Not available User Options Not available...

  • Page 12: Unpacking And Inspecting

    The printer has been specially packaged to withstand damage during shipment. Retaining the packaging materials is recommended in case you need to ship the printer. When unpacking, ensure that you have received all the following items: TL240 Series Barcode printer x1 ▪...
  • Page 13 DL240 Series ▪ Barcode printer x1 ▪ Power adapter x1 ▪ Power cord x1 ▪ USB interface cable x1 ▪ User Setup Guide x1 ▪ Label spindle x1 ▪ Label fixing tab x2 NOTE: If anything is missing or damaged, please contact the customer service department of your reseller or distributor.

  • Page 14: Getting To Know Your Printer

    3 Getting to Know Your Printer 3.1 Front View TL240 Series Paper exit chute Media window LED indicator & Feed/Pause button Top cover release button...
  • Page 15 DL240 Series LED indicator & Feed/Pause button Paper exit chute Media window Top cover release lever Power switch...

  • Page 16: Inner View

    3.2 Inner View TL240 Series Top cover Ribbon supply spindle Ribbon supply gear Ribbon rewind gear Ribbon rewind spindle Printhead release button Media supply spindle Media fixing tab Gap sensor Black mark sensor Platen roller Printhead Ribbon cover Media guide...
  • Page 17 DL240 Series Tear edge Printhead Gap sensor (transmitter) Media supply spindle Media guide Black mark sensor / Gap sensor (receiver) Platen roller Media fixing tab...

  • Page 18: Rear View

    3.3 Rear View TL240 / TL340 Power switch USB 2.0 interface (high speed mode) Power jack socket TL241 / TL341 Power switch Power jack socket USB 2.0 interface (high speed mode) Ethernet interface (10/100 Mbps)
  • Page 19 DL240 USB 2.0 interface (high speed mode) Power jack socket DL241 Power jack socket USB 2.0 interface (high speed mode) Ethernet interface (10/100 Mbps)

  • Page 20: Setting Up The Printer

    4 Setting up the Printer 4.1 Connecting the Power Cable and Adapter Place the printer on a flat surface. Make sure the power switch on the right side of the printer is set to OFF. Connect the printer to your computer using the supplied USB cable. Connect the power cord to the power adapter.

  • Page 21: Loading The Media

    4.2 Loading the Media TL240 Series 1. Push and hold the top cover release buttons and then open the 2. Install one fix tab on the label spindle and then insert the label printer’s top cover. spindle through media roll.
  • Page 22 5. Rotate the media roll ensuring that the media roll is properly 6. Push the printhead release button. secured and rolls smoothly. 7. Open the printhead mechanism. 8. Make sure the printhead mechanism is secured in place.
  • Page 23 9. When using the black mark labels, adjust the location of the black 10. Feed the media in the indicated direction until it extends out of the mark sensor ensuring that the black mark sensor is aligned with front panel of the printer. the path of black marks.
  • Page 24 NOTE: The illustration below describes the media path and ribbon path for the TL240 series printers.
  • Page 25 DL240 Series 1. Pull the two release levers to open the printer’s top cover. 2. Install one fix tab on the label spindle and then insert the label spindle through media roll. 3. Install the other fix tab on the other end of the label spindle to 4.
  • Page 26 5. Rotate the media to make sure that the media is properly secured 6. Feed the media in the indicated direction until it extends out of the and rolls smoothly. front panel of the printer. 7. Adjust the media guides ensuring that the media guides fit with 8.
  • Page 27 9. Perform a media calibration for the media in use. For how to perform a calibration, you may refer to Power-on Utilities for more information. NOTE: Location of either the black mark sensor or gap sensor is not allowed to be adjusted. Make sure you use the correct media. NOTE: The illustration below describes the media path for the DL240 series printers.

  • Page 28: Loading The Ribbon (For Tl240 Series Only)

    4.3 Loading the Ribbon (for TL240 Series only) 1. Push and hold the top cover release buttons and then open the 2. Orient the ribbon rewind spindle as illustrated and insert it into the printer’s top cover. empty paper core.
  • Page 29 5. Open the printhead mechanism. 6. Secure the printhead mechanism in place. 7. Open the ribbon cover. 8. Push the right side of the ribbon rewind spindle to press the right spring-loaded spindle and then align the left side of the rewind spindle with the left spindle’s hub ensuring that the ribs on the gear fits with the rewind spindle.
  • Page 30 9. Repeat the procedure described in step 8 to install the ribbon 10. Pull upward the adhesive strip for the ribbon roll as demonstrated. supply spindle. 11. Carefully attach the adhesive strip on the rewind paper core. 12. Rotate the gear in the indicated direction until the ribbon completely covers the printhead.
  • Page 31 13. Close the ribbon cover. 14. Follow the steps described in Loading the Media to load the media. 15. Close the printhead mechanism and top cover.

  • Page 32: Operator Interface

    5 Operator Interface TL240 and DL240 series printers feature one button and one three-color LED indicator. It enables users to feed labels, pause print jobs, calibrate media sensors, print self-test report, and reset the printer to default settings. 5.1 LED Indicator Behavior Color Status Description...

  • Page 33: Power-On Utilities

    5.3 Power-on Utilities The printer features a set of utilities which provides quick access to the printer’s mostly used functions. Follow the procedures below to launch the power-on utilities and select the function you need. 1. Turn off the printer. 2.

  • Page 34: Tsc Console

    6.1 Launching TSC Console Follow the steps below to launch TSC Console: 1. Double click the TSC Console icon on the desktop of your computer to launch TSC Console. After launching TSC Console, the following screen will appear. 2. Select Printers > Add Printers to add the new printer to the TSC Console main page.
  • Page 35 3. Select the connection based on how the printer is connected to your computer and then select OK to add the printer. NOTE: The image below shows that the printer is connected to a computer via the USB cable. 4. Select and start configuring the printer. NOTE: You may refer to TSC Console Programming Manual for further information.

  • Page 36: Adding Ethernet Interface

    Follow the steps below to add Ethernet interface to the TSC Console main page: 1. Add the printer to the TSC Console main page via the USB port or COM port. For how to add the printer to the TSC Console...
  • Page 37 2. Double click the printer you want to configure. When the Printer Configuration page appear, select the Ethernet tab. Write down the printer’s IP address which is required to add the Ethernet interface. 3. Go to the TSC Console main page. Select Printers > Add Printers.
  • Page 38 4. Select Network and then select OK. Enter the printer’s IP address you have just written down in the IP Address field and then select Discover. 5. When the message prompts to inform that the corresponding printer is found, select OK to finish the configuration. You can find the Ethernet interface is displayed on the TSC Console main page.

  • Page 39: Tph Care

    Allows users to check if there are defective dots on the printhead. Enables/Disables TPH Care Auto Protection. Follow the steps below to open the TPH Care page: Double click the printer you want to configure on the TSC Console main page to open the Printer Configuration menu.
  • Page 40 Select the TPH Care tab to enter the TPH Care page. Enable the TPH Care Auto Protection function (Default: OFF). Select Get TPH Care Profile to check the health status of the printhead. If the pattern extends flat roughly, it means the status of the printhead is good. Alternatively, you can check the Unhealthy TPH dot number field.

  • Page 41: Printer's Main Functions

    6.4 Printer’s Main Functions The function buttons are located on the left side of the Printer Configuration page. You can use the function buttons to manage and configure the printer. Item Description Calibration Performs a calibration for the media in use. RTC Setup Synchronizes the printer with the real time clock on the computer.

  • Page 42: Configuring Optional Kits

    To configure the kit: Add the printer to the TSC Console main page via the USB port or COM port. For how to add the printer to the TSC Console main page, please refer to Launching TSC Console.

  • Page 43: Troubleshooting

    7 Troubleshooting Problem Possible Cause Recommended Solution  Check if the power plug and power adapter  The power cord is not properly are properly connected to the power outlet connected. The LED indicator does not illuminate. socket and printer. ...
  • Page 44 Problem Possible Cause Recommended Solution  Select the correct printer port in the driver.  Print head’s harness connector is not well connected with printhead. Turn off the printer and plug the connector again.  Check your program if there is a command PRINT at the end of the file and there must have CRLF at the end of each command line.
  • Page 45 Problem Possible Cause Recommended Solution Can’t downloading the file to memory The space of memory is full. Delete unused files in the memory. (FLASH / CARD)  SD card is damaged.  Use the supported capacity SD card.  SD card doesn’t insert correctly. SD card is unable to use ...
  • Page 46 Media sensor sensitivity is not set properly.  Set the correct label size and gap size.  Label size is incorrect.  Enter LCD menu (or via TSC Console) to The printing position of small label is  incorrect The parameter Shift Y is incorrect.
  • Page 47 Problem Possible Cause Recommended Solution...

  • Page 48: Maintenance

    8 Maintenance This section provides cleaning and maintenance procedures. Cleaning: Depending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of normal printing. To maintain the best printing quality, you should remove these residues by cleaning the printer periodically. Regularly clean the print head and supply sensors once change a new media to keep the printer at the optimized performance and extend printer life.

  • Page 49: Cleaning Supplies

    8.1 Cleaning Supplies The following supplies are recommended for cleaning the printer: Cotton swab   Lint-free cloth Brush with soft and non-metallic bristles   Vacuum cleaner  75% Ethanol used for disinfection  99% Isopropyl alcohol used for cleaning the printhead and platen roller ...
  • Page 50 8.2 Cleaning Procedures Component Method Recommended Cleaning Schedule Power off the printer before cleaning the printhead. Leave the printhead to cool down for at least one minute. Clean the printhead when you load new Printhead Wet a cotton swab with the 99% Isopropyl alcohol and then wipe across the media.
  • Page 51 9 Agency Compliance and Approvals TL241 & DL241 EN 55032:2015+A1: 2020 EN 55035:2017+A11:2020 EN IEC 61000-3-2: 2019+A1:2021 EN 61000-3-3:2013+A2:2021 FCC part 15B, Class A ICES-003, Class A This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 52 GB 4943.1 GB/T 9254.1, Class A GB 17625.1 此为 A 级产品，在生活环境中，该产品可能会造成无线电干扰，在这种情况下，可能需要用户对干扰采取切 实可行的措施。 Energy Star for Imaging Equipment Version 3.2 TP TC 004 TP TC 020 CNS15598-1 CNS15936 CNS 15663 IS 13252(Part 1)/ IEC 60950-1 BS EN 55032:2015+A1: 2020 BS EN 55035:2017+A11:2020 BS EN IEC 61000-3-2: 2019+A1:2021 BS EN 61000-3-3:2013+A2:2021 NOM-019...
  • Page 53 TL240 & DL240 KS C 9832:2019 KS C 9835:2019 GB 4943.1 GB/T 9254.1, Class A GB 17625.1 此为 A 级产品，在生活环境中，该产品可能会造成无线电干扰，在这种情况下，可能需要用户对干扰采取切 实可行的措施。 Energy Star for Imaging Equipment Version 3.2 CNS15598-1 CNS15936 CNS 15663 IS 13252(Part 1)/ IEC 60950-1 LP0002 (Optional) NOTE: There may have certification differences in the series models, please refer to product label for accuracy.
  • Page 54 Important safety instructions: Read all of these instructions and keep them for later use.  Follow all warnings and instructions on the product.  Disconnect the power from the AC inlet before cleaning or if fault happened. Do not use liquid or aerosol cleaners. Using a damp cloth is suitable for cleaning.
  • Page 55 Informations de sécurité importantes: Lire attentivement et conserver ces instructions pour un usage ultérieur.  Bien respecter les avertissements et instructions sur le produit.  Débrancher l'alimentation de l’entrée CA avant de procéder au nettoyage ou en cas de dysfonctionnement. Ne pas utiliser de nettoyant liquide ou d'aérosol.
  • Page 56 CAUTION: For equipment with RTC (CR2032) battery or rechargeable battery pack Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the Instructions as below.  DO NOT throw the battery in fire. ...
  • Page 57 ATTENTION: (Pour les appareils équipés d’une batterie RTC (CR2032) ou de batteries rechargeables) Risque d’explosion en cas de remplacement de la batterie par une référence non conforme. La batterie usagée : NE DOIT PAS être mise au feu.   NE DOIT PAS être mise en court-circuit.
  • Page 58 CAUTION: Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment. NCC 警語： 經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。(即 低功率電波輻射性電機管理辦法第十二條) 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。 前項合法通信，指依電信法規定作業之無線電通信。低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干 擾。(即低功率電波輻射性電機管理辦法第十四條) 警告：為避免電磁干擾，本產品不應安裝或使用於住宅環境。...
  • Page 59 China RoHS 有害物質使用表 有害物质 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 部件名称: (Pb) (Hg) (Cd) (Cr(VI)) (PBB) (PBDE) 电线 ○ ○ ○ ○ ○ 印刷电路板 ○ ○ ○ ○ ○ 塑胶 ○ ○ ○ ○ ○ ○ 轴・金属轴 ○ ○ ○ ○...
  • Page 60 限用物質含有情況標示聲明書 / Declaration of the Presence Condition of the Restricted Substances Marking 限用物質及其化學符號 (Restricted substances and its chemical symbols) 鉛 Lead 汞 Mercury 鎘 Cadmium 六價鉻 Hexavalent 多溴聯苯 多溴二苯醚 (Pb) (Hg) (Cd) chromium Polybrominated Polybrominated 單元Ｕnit (Cr+6 ) biphenyls diphenyl ethers (PBB) (PBDE) ○...
  • Page 61 Revision History Date Description Editor Peter Yao 2024/05/15 Official release...
  • Page 62 www.tscprinters.com...

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