Avaya WLAN 8100 Series Quick Start Manual
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Table of Contents
Troubleshooting
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Summary of Contents for Avaya WLAN 8100 Series
- Page 1 Avaya WLAN 8100 Quick Start Guide 1.0.0.0 NN47251-106, 01.01 August 20, 2010...
- Page 2 Avaya or the applicable third party. Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages.
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Page 3: Table Of Contents
Configuring captive portals..........................16 Configuring RADIUS............................16 Applying policies.............................17 Chapter 3: Troubleshooting using CLI..................19 Enabling traps and logs...........................19 Displaying system logs............................20 Troubleshooting client-related issues......................20 Troubleshooting AP-related issues.........................21 Troubleshooting Layer 2 and 3 issues......................22 Avaya WLAN 8100 Quick Start Guide August 20, 2010... - Page 4 Avaya WLAN 8100 Quick Start Guide August 20, 2010...
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Page 5: Chapter 1: Before You Begin
Configuration is dependent on the type of DHCP server in use in the network environment. Avaya recommends the use of either a Windows 2003 Server or Linux-based DHCP server. If a Windows 2003 DHCP server is in use, perform the following actions: 1. -
Page 6: Access Point And Controller Discovery
DHCP server must be configured in the network to assign these network parameters to the AP. The AP obtains information about up to 4 controllers in the mobility domain from DHCP option 43 or DNS queries. For information on DHCP server configuration, refer to Avaya WLAN 8100 Quick Start Guide (NN47251–106). -
Page 7: Access Point 8120
For information on the PoE, Ethernet, and LAN connectivity requirements of the Access Point 8120, refer to Avaya WLAN 8100, Installation–AP 8120 (NN47251–302). This document is part of the WLAN 8100 documentation suite and is available for download from the technical support web site. -
Page 8: Launching Wms
This procedure is used to launch WMS from a web browser. 1. Ensure WMS is installed and running on the designated server. 2. On the client computer, open a new web browser instance. Avaya recommends using either Firefox or IE 8. -
Page 9: Setting Up Vlans
Deleting a VLAN on page 10 Configuring VLAN name on page 10 Enabling automatic PVID on page 11 Configuring VLAN port settings on page 11 Configuring VLAN members on page 11 Avaya WLAN 8100 Quick Start Guide August 20, 2010... -
Page 10: Creating A Vlan
Use the following procedure to configure or modify the name of an existing VLAN. To configure the VLAN name, use the following command from Global Configuration mode. vlan name <1-4094> <line> Avaya WLAN 8100 Quick Start Guide August 20, 2010... -
Page 11: Enabling Automatic Pvid
Use the following procedure to add or delete a port from a VLAN. To configure VLAN members, use the following command from Global Configuration mode. vlan members [add | remove] <1-4094> <portlist> Avaya WLAN 8100 Quick Start Guide August 20, 2010... -
Page 12: Ap Licensing
Note the action commands that were part of the pre-export configuration so they can be manually executed after the configuration file is imported. Avaya WLAN 8100 Quick Start Guide August 20, 2010... -
Page 13: Chapter 2: Wms Workflows
7. Click Submit. Adding an initial controller The following procedure is used to add an initial controller to WMS. The initial controller will be configured as the Mobility Domain Controller (MDC). Avaya WLAN 8100 Quick Start Guide August 20, 2010... -
Page 14: Adding An Access Point
3. Perform one of the following Network Profile tasks: • Create a new profile by clicking Add. • Edit an existing profile by selecting it and clicking Edit. • Copy an existing profile by selecting it and clicking Copy. Avaya WLAN 8100 Quick Start Guide August 20, 2010... -
Page 15: Configuring Vlan Mapping
The following procedure is used to configure VLAN mapping. 1. Log into WMS. 2. Select Mobility Domains, <Domain Name>, Devices, Controllers from the menu. 3. Select a controller from the list. 4. Click VLAN Mapping. Avaya WLAN 8100 Quick Start Guide August 20, 2010... -
Page 16: Configuring Captive Portals
17. Apply the new policy settings to the controller. 18. Create a new VLAN mapping for the captive portal settings. Configuring RADIUS The following procedure is used to configure RADIUS settings. Avaya WLAN 8100 Quick Start Guide August 20, 2010... -
Page 17: Applying Policies
The following procedure is used to apply policies to an MDC. 1. Log into WMS. 2. Right click the Policy menu item. 3. Select Apply Policies. 4. Click Yes at the prompt. Avaya WLAN 8100 Quick Start Guide August 20, 2010... - Page 18 WMS workflows Avaya WLAN 8100 Quick Start Guide August 20, 2010...
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Page 19: Chapter 3: Troubleshooting Using Cli
<ip_address>. 10. Enable remote logging using the command logging remote enable. 11. Enable individual SNMP traps using the command snmp-server notification-control <snmp_trap>. For a list of available SNMP traps use Avaya WLAN 8100 Quick Start Guide August 20, 2010... -
Page 20: Displaying System Logs
5. Use the command show wireless ap status to view the overall status of all registered access points. 6. Use the command show wireless ap status <ap_mac_address> detail to view detailed information about individual access points. Avaya WLAN 8100 Quick Start Guide August 20, 2010... -
Page 21: Troubleshooting Ap-Related Issues
AP that is part of the wireless domain. 10. Use the command show wireless controller status to determine the current status of the wireless controller. This command should indicate the controller is either the Active or Backup MDC. Avaya WLAN 8100 Quick Start Guide August 20, 2010... -
Page 22: Troubleshooting Layer 2 And 3 Issues
15. Use the command show ip to view the IP address configuration. 16. Use the command ping <ip_address> to ping another device on the network. 17. Use the command show wireless to view the overall status of the wireless system. Avaya WLAN 8100 Quick Start Guide August 20, 2010...