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PM-401
Operation Guide
Cannot Use AirPrint
In the Setup > Printer Setup > Paper Source Setting
menu on the control panel, enable Paper
Configuration.
& "Setup Mode" on page 14
Printout Problems
Check the following, and then try the solutions
according to the problem.
❏ Make sure the paper size and paper type settings are
correct.
& "Available Paper and Capacities" on page 17
& "List of Paper Types" on page 18
❏ Run the nozzle check and then clean the print head
if any of the print head nozzles are clogged.
& "Checking and Cleaning the Print Head" on
page 38
❏ Align the print head.
& "Aligning the Print Head" on page 38
Problems
❏
Blurry prints,
banding, missing
colors
❏
❏
❏
Faded colors,
When printing images or photos,
mosaic-like
print using high-resolution data.
patterns in the
Images on websites are often low
prints
resolution although they look good
enough on the display, and so print
quality may decline.
If you cannot solve the problem, check the following.
Solving Problems
Solutions
Print using a high quality
setting on the control panel or
in the printer driver.
Do not stack the paper
immediately after printing.
Dry the printouts completely
before filing or displaying
them. When drying the
printouts, avoid direct sun
light, do not use a dryer, and
do not touch the printed side
of paper.
Match the print settings
shown on the paper package.
❏ Try to use genuine Epson ink cartridge. This
product is designed to adjust colors based on the use
of genuine Epson ink cartridge. The use of
non-genuine ink cartridge may cause print quality
to decline.
❏ Epson recommends using the ink cartridge before
the date printed on the package.
❏ For best results, use up ink cartridge within six
months of opening the package.
❏ When printing images or photos, Epson
recommends using genuine Epson paper rather
than plain paper. Print on the printable side of the
genuine Epson paper.
Images or Photos are
Printed in Unexpected
Colors
Adjust the color and then print again. The automatic
color correction feature uses the standard correction
mode in PhotoEnhance. Try another correction mode
in PhotoEnhance by selecting an option other than
Automatic as the Scene Detection setting. If the
problem continues, use any other color correction
feature other than PhotoEnhance.
The Position, Size, or
Margins of the Printout
Are Incorrect
❏ Check that the printer's paper size setting is correct.
❏ If you want to print with no margins, make settings
for borderless printing. In the print settings for
Print Photos mode, select Borderless. If you select
a paper type that does not support borderless
printing, you cannot select Borderless. Select a
paper type that supports borderless printing.
❏ During borderless printing, the image is slightly
enlarged and the protruding area is cropped. Adjust
the amount of enlargement. In the print settings for
Print Photos mode, select Expansion, and then
select the amount of enlargement.
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