Troubleshooting Guide - Hatco Flav-R-Savor WFST Series Installation And Operating Manual

English
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
LED lights not working.
Unit operates, but is
circulating air inside cabinet.
Food cavity not hot enough.
Food cavity too hot.
Unit is heating, but is not
producing humidity inside
cabinet. LOW WATER indicator
is not on and unit is full of water.
Unit is heating, but is not
producing humidity inside
cabinet. LOW WATER indicator
is on and unit is full of water.
No heat, but light works.
No heat and no lights.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com, select the Support pull-
down menu, and click on "Find A Service Agent"; or contact the Hatco Parts and Service Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: support@hatcocorp.com
Form No. WFSTM-1019
Probable Cause
Loose wire connection.
LED driver defective.
LED light strip defective.
not Blower motor is defective.
The correct voltage may not be supplied to
blower.
TEMPERATURE Control set too low.
Heating elements not working.
TEMPERATURE Control
properly.
Excessive air movement around unit.
Unit connected to incorrect power supply.
TEMPERATURE Control set too high.
TEMPERATURE Control
properly.
Unit connected to incorrect power supply.
Contact an Authorized Hatco Service Agent
or Hatco for assistance.
Water level sensor not working properly.
TEMPERATURE Control set too low.
Heating elements not working.
TEMPERATURE Control
properly.
Power turned OFF (O).
Circuit breaker tripped.

TROUBLESHOOTING GUIDE

ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
Verify wire connection is secure.
Contact Authorized Service Agent or Hatco for assistance.
Replace the LED light strip. Refer to the "Replacing an LED
Light Strip" in the MAINTENANCE section.
Contact an Authorized Hatco Service Agent or Hatco for
assistance.
Adjust TEMPERATURE Control to a higher setting.
Contact an Authorized Hatco Service Agent or Hatco for
not working
assistance.
Restrict or redirect air movement (i.e., air conditioning duct
or exhaust fan) away from unit.
Contact an Authorized Hatco Service Agent or Hatco for
assistance.
Adjust TEMPERATURE Control to a lower setting.
not working
Contact an Authorized Hatco Service Agent or Hatco for
assistance.
Contact an Authorized Hatco Service Agent or Hatco for
assistance.
Contact an Authorized Hatco Service Agent or Hatco for
assistance.
Adjust TEMPERATURE Control to a higher setting.
Contact an Authorized Hatco Service Agent or Hatco for
not working
assistance.
POWER ON/OFF (I/O)
Move
Reset circuit breaker. If circuit breaker continues to trip,
contact Authorized Service Agent or Hatco for assistance.
11
WARNING
Corrective Action
switch to the ON (I) position.