Identifying A Failed Disk From The Acm; Remove Front And Rear Hard Drives; Hard Drive Access - Dell EMC Integrated Data Protection Appliance DP4400 Service Manual

Remove and replace assemblies

Identifying a failed disk from the ACM

acme-dp4400-ACM:~ # showfru disk
Collecting Data............
________________________________________________________________
| ID| State | Status| FW Version| Capacity| Operation| OpStatus|
|===============================================================|
| 0 | Online | OK
| 1 | Online | OK
| 2 | Online | OK
| 3 | Online | OK
| 4 | Online | OK
| 5 | Offline| ERROR|
| 6 | Online | OK
| 7 | Online | OK
| 8 | Online | OK
| 9 | Online | OK
| 10| Online | OK
| 11| Online | OK
| 12| Online | OK
| 13| Online | OK
| 14| Online | OK
| 15| Online | OK
| 16| Online | OK
| 17| Online | OK

Remove front and rear hard drives

Hard drive access

Dell EMC Integrated Data Protection Appliance DP4400 2.4 Service Procedures Guide
20
Table 5 Hard drive indicator codes (continued)
Hard drive status indicator code
Flashes green for three seconds, amber for
three seconds, and then turns off after six
seconds
If a disk is suspected of failing, you can check the web UI or use the FRU command
line verification from the ACM.
Procedure
1. Access the IDPA web UI and check for alerts in the Health screen. Click an alert
for more details.
2. Log in to the ACM command line by using SSH.
Use for the user, and use the common password for the appliance.
root
3. At the command line, type the following command: # showfru disk
The screen displays that the system is collecting data. When the data collection
is completed, a screen similar to the following displays status information for
the disks.
| NS01 | 10.69TB | None
| NS01 | 10.69TB | None
| NS01 | 10.69TB | None
| NS01 | 10.69TB | None
| NS01 | 10.69TB | None
NS01 | 10.69TB | None
| NS01 | 10.69TB | None
| NS01 | 10.69TB | None
| NS01 | 10.69TB | None
| NS01 | 10.69TB | None
| NS01 | 10.69TB | None
| NS01 | 10.69TB | None
| NS01 | 10.69TB | None
| NS01 | 10.69TB | None
| NS01 | 10.69TB | None
| NS01 | 10.69TB | None
| NS01 | 10.69TB | None
| NS01 | 10.69TB | None
In this example, disk 5 is identified as failed and should be replaced.
For the DP4400 24-96 TB configuration, hard drives 0-11 are installed in the front
panel, and hard drives 12-13 are installed in the rear panel.
For the DP4400 8-24 TB configuration, hard drives 0-3 are installed in the front panel,
and hard drives 12-13 are installed in the rear panel.
Condition
Rebuild stopped.
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