Blackberry 6720 User Manual page 259

Transmission error
Transaction error -
general failure
Transaction error -
timeout
Transaction error -
unknown command
Transaction error -
unknown service, bad
UID
Unable to
compress/encrypt
message
Handheld User Guide
If this message appears, there is a general error transmitting the
message. Try registering with the wireless network. Verify that
you are in an area of sufficient wireless coverage for sending and
receiving messages. You are in an area of sufficient wireless
coverage if GPRS and one or more bars appear with the wireless
coverage indicator in the handheld status section of the screen.
Refer to your Getting Started Guide for more information on
registering your handheld.
If this message continues to appear, contact your system
administrator.
If this message appears, a temporary problem with the
connection to your BlackBerry Enterprise Server prevented your
message from being sent. Contact your system administrator for
more information.
If this message appears, there is an error with the handheld radio.
Try registering with the wireless network. Try registering with the
wireless network. Verify that you are in an area of sufficient
wireless coverage for sending and receiving messages. You are in
an area of sufficient wireless coverage if GPRS and one or more
bars appear with the wireless coverage indicator in the handheld
status section of the screen. Refer to your Getting Started Guide for
more information on registering your handheld.
If this message continues to appear, contact your system
administrator.
If this message appears, your handheld has not received the
correct service book to send and receive messages. Connect your
handheld to the desktop software and then send your message.
If this message appears, the handheld could not send the
message because it could not be properly encrypted. Generate a
new encryption key. Refer to the Redirector Settings Online Help for
more information on generating encryption keys.
Description
Troubleshooting
259