Blackberry 6720 User Manual page 248

Troubleshooting
Calendar error messages
Error
Appointments cannot
span midnight
Cannot reschedule: Date
skips over a later/earlier
occurrence
Message status field error messages
Error
Address field truncated
Changing networks:
please wait
Could not receive More -
original message was
deleted
Decryption failure -
please connect handheld
to your computer
248
If you are using Lotus Notes as your desktop email program, this
message appears if you attempt to create an appointment that
starts on one date and ends on another. Appointments must start
and end on the same day.
If you are using Microsoft Outlook as your desktop email
program, this message appears when you edit an occurrence of a
recurring appointment, and the new date for that appointment is
earlier than the previous occurrence of the appointment or later
than the next occurrence of the appointment.
Your email address header field has exceeded 1024 characters.
Only the first 1024 characters are used, but the message is saved.
If you select Reply or Add to Address Book, verify that the email
address has been entered properly.
You have initiated a network change by modifying the Roaming
field on your Options > Network Settings screen. Wait ten
seconds for the handheld to change to the new network.
If you request to receive more of a message the original message
must appear on the Messages or Saved Messages screen. If you
deleted the first part of the message after selecting More, your
handheld cannot receive more of the message.
The original message must also appear on your desktop. You are
not able to receive more of the message if you have deleted,
moved, or modified the message from your desktop Inbox.
Verify that your handheld is within an area of sufficient wireless
coverage and verify that no Inbox rules filter incoming email
messages.
If this message appears, your handheld has an encryption key
that is different from the one on your computer. You cannot send
or receive messages until you connect your handheld to your
computer, open the desktop software, and update the encryption
key in the Redirector Settings tool on the Security tab. Refer to
the Redirector Settings Online Help for more information on
generating encryption keys.
Description
Description
BlackBerry Wireless Handheld