Troubleshooting - Fakir KAAVE Operating Manual

Mocha machine
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Dear customer,
Our products are subject to strict quality control processes.
However, we are very sorry if the appliance should neverthe-
less fail to function faultlessly.
Before you contact our customer service team, please check if
you can solve the problem yourself first.
Warning!
Switch the appliance off, unplug the power cable and allow for a cooling off
period before attempting to identify the fault. This ensures that you do not switch the
appliance on inadvertently.
Note!
If you are unable to solve a problem yourself or in the event of a planned return
shipment, please contact an authorized Fakir service centre or a trained techni-
cian in your country:
Before making the call,
you should make sure you have the appliance number / model name at hand
with a 7 digit item number e.g. 62 12 006 and date of manufacture 2016-05
(this information can be found on the appliance's information label)
or the 7 digit replacement part number.
Attention!
Repair and maintenance work should only be carried out by trained specialists
(e.g. Fakir customer service). Only original Fakir replacement parts are to be used.
Appliances that have not been professionally repaired and maintained pose a risk
to the user.

Troubleshooting

Service hotline (within Germany)
(+49) 1805 325474
14 cents / minute
from Deutsche Telekom landline phones
17

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