Troubleshooting - Toshiba 29CZ6DA Owner's Manual

TROUBLESHOOTING

Before calling service personnel, please check the following chart for a possible cause to the
trouble you are experiencing.
Symptom
Power is not turned on.
No sound.
Poor color/tint.
Spots appear on
the screen.
Lines appear on
the screen.
Double or triple
images.
Snowy picture.
Remote control does
not work.
The following phenomena are not malfunctions
The cabinet clicks.
Unevenness in color
sometimes develops
in part of the screen.
EN-01-20[29CZ5DE/29CZ6DA/TES]-1
• Be sure the power cord is plugged in.
• The headphones may be plugged in.
• The contrast, color and tint may need to be adjusted.
• If you change the direction of the TV while the TV is on, the picture
may suffer from color shading. If so, turn off the TV and allow about
30 minutes to cool, then turn on the TV again. The picture may
be improved.
• The broadcast signal may be jammed by other electrical sources
such as cars, motorcycles, electric trains, high tension lines,
neon signs, hair dryers.
• The broadcast signal may be jammed by other TV receivers, personal
computers, and TV games, as well as interference from radio stations.
• Interference may be due to broadcast waves reflected from mountains
or buildings.
• Check if the direction of the antenna has changed due to strong wind.
• The antenna lead may be broken or disconnected.
• Check if the direction of the antenna has changed.
• The batteries in the remote control may be exhausted.
• The batteries may be improperly installed.
• Check that there is no obstruction between the remote control and
the remote (infrared) sensor.
• Check that a strong light is shining on the remote (infrared) sensor.
• Check that the main power is not turned off.
• The clicking is a creaking sound produced when the cabinet expands
or contracts due to changes in the temperature. This will not affect
the picture or sound.
• If the brightness is set too high, such unevenness in color may occur
depending upon the nature of the picture. The proper color can be
restored by reducing the contrast.
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Solution
23/9/05, 9:28 AM
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