Appendix; Troubleshooting - Toshiba 27AF42 Manual

Appendix
Troubleshooting
Before calling a service technician, please check the following table for possible causes of the problem and
some solutions.
Problem
"I_Vwill not turn on
Solution
• Make sure the power cord is plugged in, and then press POWER.
• The remote control batteries may be dead. Replace the batteries or
press the POWER button on the "I_V.
No picture, no sound
No sound, picture OK
• Check the antenna/cable connections.
• The sound may be muted. Press MUTE or VOLUME • T.
• The station may have broadcast dif_culties. Try another channel.
Poor sound, picture OK
• The station may have broadcast dif_culties. "i_:yanother channel.
Poor picture, sound OK
• Check the antenna connections.
• The station may have broadcast dif_culties. Try another channel.
• Adjust the PICTURE menu.
Poor reception of broadcast channels
• Check the antenna connections.
• The station may have broadcast dif_culties. Try another channel.
• If you are using a VCR, make sure the "I_V/VCR button is set
correctly.
Cannot receive above channel 13
• Make sure the "I_VICABLE feature in the SET UP menu is set to "I_V.
Unable to select a certain channel
• The channel may be locked out with the Block C, h annel feature
(SET UP/V-Chip Control menu), or erased with the Add/Erase
feature (SET UP menu).
Multiple im_es • The station may have broadcKst dif_culties. Try another channel.
• Use a highly directional outdoor antenna.
Poor color or no color
• The station may have broadcast dif_culties. "l_'yanother channel.
• Adjust the TINT and/or COLOR in the PICI_URE menu.
• If you chm_ge the direction of the "I_Vwhile it is turned on, the
picture could suffer from color shading. If so, turn the "I_Voff and
allow it to cool down for several hours before turning it on again.
No stere() or SAP sound fmm a
kmown MTS broadcast
• Make sure the MTS feature is set properly (AUDIO menu).
The remote control does not operate
The V-Chip PIN code does not work
• Make sure the TVICABLEIVCR switch is set properly.
• There may be an obstruction between the remote control and the
remote control sensor on the "I_V.
• The remote control batteries may be dead. Replace the batteries.
• Change or reset the PIN code.
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