Problem Solving Guide - Miele HR1936 Operating Instructions Manual

With the help of the following guide, minor faults in the performance of the
appliance, some of which may result from incorrect operation, can be remedied
without contacting Miele. This will save you time and money because you will not
need a service call. If, after reading this guide, you cannot remedy the problem
yourself, please call Miele (see back cover for details).

Danger of injury.
Installation, maintenance and repairs may only be carried out by a suitably
qualified and competent person. Repairs and other work by unqualified persons
could be dangerous. Miele cannot be held liable for unauthorised work.
Do not attempt to open the casing of the appliance yourself.
Please note that a call-out charge will be applied to unnecessary service visits
where the problem could have been rectified as described in these operating
instructions.
Problem
The burner does not
ignite when the cooktop
is being used for the
first time or after it has
not been used for a
longer period.
The burner does not
light after several
attempts.
The gas flame goes out
after being lit.
Possible cause and remedy
There could be an air lock in the gas pipe.
 You may need to make several attempts before the
burner ignites successfully.
The burner is not properly assembled.
 Assemble the burner correctly.
The gas shut-off device is closed.
 Open the gas shut-off device.
The burner is wet and/or dirty.
 Clean and dry the burner.
The flame openings are clogged and/or wet.
 Clean and dry the flame openings.
The burner components are not positioned correctly.
 Position the burner components correctly.
There is soiling on the ignition electrode.
 Remove any soiling.

Problem solving guide

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