HIKVISION ERT-F204 Series User Manual
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HIKVISION ERT-F204 Series User Manual

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ERT-F204x • ERT-F208x • ERT-F216x
Digital Video Recorder
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Summary of Contents for HIKVISION ERT-F204 Series

  • Page 1 ERT-F204x • ERT-F208x • ERT-F216x Digital Video Recorder User Manual...
  • Page 2 Your product might not support all features discussed in this document. Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA • Hikvision Canada, 4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1 Telephone: +1-909-895-0400 •...
  • Page 3 ERT-F2xxx DVR User Manual Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 4 Ensure your outlets are properly wired. They can be checked with an electrical outlet tester. Surge Suppressor (Required) • Hikvision is not responsible for any damage to equipment caused by power spikes in the electrical power grid. Use of a surge suppressor meeting the following specifications is mandatory for all Hikvision electronic equipment: Specifications •...
  • Page 5 ERT-F2xxx DVR User Manual Ensure unit is installed in a well-ventilated, dust-free environment. Unit is designed for indoor use only. Keep all liquids away from the device. Ensure environmental conditions meet factory specifications. Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit.
  • Page 6 ERT-F2xxx DVR User Manual The quality of the input and output record is configurable • Local Monitoring HDMI™/VGA outputs at up to 1920 × 1080 resolution • Multiple screen display in live view is supported, and the display sequence of channels is adjustable •...
  • Page 7 ERT-F2xxx DVR User Manual Backup Export video data by USB or SATA device • Export video clips when using playback • Management and maintenance of backup devices • Alarm and Exception Alarm for video loss, motion detection, VCA, video tampering, HDD full, HDD error, network disconnected, •...
  • Page 8 ERT-F2xxx DVR User Manual Upgrade by FTP server • Development Scalability SDK for Windows and Linux system • Source code of application software for demo • Development support and training for application system • UM ERT-F2xxx 030118NA...

  • Page 9: Table Of Contents

    ERT-F2xxx DVR User Manual TABLE OF CONTENTS Chapter 1 Introduction ............................11 USB Mouse Operation ........................11 Rear Panels ............................12 Chapter 2 Getting Started ............................. 13 Device Startup and Activation ......................13 Starting Up and Shutting Down the DVR ................... 13 Activating Your Device .......................
  • Page 10 ERT-F2xxx DVR User Manual Configuring Alarm Triggered Recordings .................... 53 Configuring VCA Event Recording ....................... 55 Manual Recording ..........................56 Configuring Holiday Recording ......................57 Files Protection ........................... 58 Locking the Recording Files ......................58 Setting HDD Property to Read-only ................... 60 Chapter 6 Playback ...............................
  • Page 11 ERT-F2xxx DVR User Manual Configuring NTP Server ......................102 Configuring More Settings ....................... 103 Configuring E-Mail ........................104 Configuring NAT ........................106 Checking Network Traffic ......................109 Configuring Network Detection ......................110 Testing Network Delay and Packet Loss .................. 110 Exporting Network Packet .......................

  • Page 12: Chapter 1 Introduction

    ERT-F2xxx DVR User Manual Chapter 1 Introduction Description of Front Panel No. Icon Description Indicator turns green when DVR is powered up. Indicator lights when data is being read from or written to HDD. Indicator blinks when network connection is functioning properly. USB Mouse Operation A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this DVR.

  • Page 13: Rear Panels

    ERT-F2xxx DVR User Manual Rear Panels ERT-204 Rear Panel ERT-208 Rear Panel ERT-216 Rear Panel Description of Rear Panels No. Item Description LAN Network Interface 1 10 /100 /1000 Mbps self-adaptive Ethernet interface Power Supply 12 VDC power supply VGA Interface DB9 connector for VGA output to display local video output and menu HDMI Interface HDMI video output connector...

  • Page 14: Chapter 2 Getting Started

    ERT-F2xxx DVR User Manual Chapter 2 Getting Started Device Startup and Activation Starting Up and Shutting Down the DVR Purpose: Proper startup and shutdown procedures are crucial to expanding the life of the DVR. Before You Start: Check that the voltage of the extra power supply meets the DVR’s requirement, and the ground connection is working properly.

  • Page 15: Activating Your Device

    ERT-F2xxx DVR User Manual Rebooting the DVR In the Shutdown menu, you can also reboot the DVR. Go to Menu > Shutdown. Click Logout to lock the DVR or Reboot to reboot the DVR. Activating Your Device Purpose: For the first-time access, you need to activate the device by setting an admin password. No operation is allowed before activation.
  • Page 16 ERT-F2xxx DVR User Manual Export GUID File Remind Insert the flash drive into your device, and export the GUID file to the flash drive in the Reset Password interface. Export GUID File Keep your GUID file safely for future password resetting. When the device is activated, the system pops up a message box to remind you to remember the password.

  • Page 17: Using The Unlock Pattern For Login

    ERT-F2xxx DVR User Manual Using the Unlock Pattern for Login Configure the unlock pattern for device login. Configuring the Unlock Pattern After the device is activated, configure the device unlock pattern. Set Unlock Pattern Use the mouse to draw a pattern among the nine dots on the screen. Release the mouse when done. Draw the Pattern Connect at least four dots to draw the pattern.
  • Page 18 ERT-F2xxx DVR User Manual Confirm the Pattern If the two patterns are different, you must set the pattern again. Re-set the Pattern Logging in via Unlock Pattern Only the admin user has the permission to unlock the device. Configure the pattern first before unlocking. Refer to Configuring the Unlock Pattern. Right click the mouse on the screen and select the menu to enter the interface as shown in Figure 2.8.

  • Page 19: Login And Logout

    ERT-F2xxx DVR User Manual Draw the Unlock Pattern Draw the pre-defined pattern to unlock to enter the menu operation. If you forget your pattern, select the Forgot My Pattern or Switch User option to enter the normal login dialog box. If the pattern you draw is different from the pattern you configured, try again.
  • Page 20 ERT-F2xxx DVR User Manual Login Interface Input password. Click OK to log in. If you forget the admin password, click Forgot Password to reset the password. The device locks for 60 seconds if the admin user performs seven failed password attempts (five attempts for the guest/operator).

  • Page 21: Resetting Your Password

    ERT-F2xxx DVR User Manual Resetting Your Password If you forget the admin password, you can reset the password by importing the GUID file. The GUID file must be exported and saved in the local flash drive after you have activated the device (refer to Chapter 2.1.2 Activating Your Device).

  • Page 22: Using The Setup Wizard For Basic Configuration

    ERT-F2xxx DVR User Manual Using the Setup Wizard for Basic Configuration The Setup Wizard can guide you to configure the system resolution, system date/time, HDD initialization, IP camera management, etc. To cancel the Setup Wizard, click Exit. You can choose to use the Setup Wizard next time by leaving the “Start wizard when the device starts?”...
  • Page 23 ERT-F2xxx DVR User Manual Start Wizard Interface Click Add All. The device starts to search and add the matched cameras automatically. Click OK when the cameras are added. Manually Add Cameras Click Search to search for online IP cameras within the same network. Click Add to add the cameras that have the same user name and password as the device.

  • Page 24: Adding And Enabling Analog Cameras

    ERT-F2xxx DVR User Manual Before adding a camera, make sure the IP camera to be added is in active status. If the camera is in inactive status, click the inactive icon of the camera to set the password to activate it. You can also select multiple cameras from the list and click One-touch Activate to activate the cameras in batch.

  • Page 25: Adding Online Ip Cameras

    ERT-F2xxx DVR User Manual Activate the Camera Set the camera password to activate it. Use Admin Password • If you check the checkbox, the camera(s) will be configured with the same admin password as the operating DVR. Set New Password Create New Password •...
  • Page 26 ERT-F2xxx DVR User Manual Before You Start: Ensure the network connection is valid and correct. For detailed checking and configuring of the network, see Chapter Checking Network Traffic and Chapter Configuring Network Detection. Adding IP Cameras OPTION 1  Select Add IP Camera from the right-click menu in live view mode or go to Menu > Camera> Camera to enter the IP camera management interface.
  • Page 27 ERT-F2xxx DVR User Manual Selecting Multiple Channels OPTION 2  On the IP Camera Management interface, click Custom Adding to pop up the Add IP Camera (Custom) interface. Custom Adding IP Camera Interface You can edit the IP address, protocol, management port, and other information of the IP camera to be added.
  • Page 28 ERT-F2xxx DVR User Manual Refer to the following table for the description of the icons Description of Icons Icon Explanation Icon Explanation Upgrade the connected camera Edit basic camera parameters Camera disconnected; click icon to get Delete the IP camera camera’s exception information Play connected camera’s live video Camera connected...

  • Page 29: Editing The Connected Ip Cameras And Configuring Customized Protocols

    ERT-F2xxx DVR User Manual Editing the Connected IP Cameras and Configuring Customized Protocols After adding IP cameras, the basic camera information is listed. You can configure the basic IP camera settings. Editing the IP Camera Parameters Click the icon to edit the parameters; you can edit the IP address, protocol, and other parameters. Edit the Parameters Channel Port •...
  • Page 30 ERT-F2xxx DVR User Manual Password Configuration of the Camera Click OK to save the settings and exit the interface. Configuring the Customized Protocols Purpose: To connect network cameras that are not configured with standard protocols, you can configure the customized protocols. Click Protocol in the custom adding IP camera interface to enter the protocol management interface.

  • Page 31: Enabling Onvif

    ERT-F2xxx DVR User Manual The format of the URL is: [Type]://[IP Address of the network camera]:[Port]/[Path]. Example: rtsp://192.168.1.55:554/ch1/main/av_stream. Protocol Name: Edit the name for the custom protocol. • Enable Substream: If the network camera does not support sub-stream or the sub-stream is not •...

  • Page 32: Chapter 3 Live View

    ERT-F2xxx DVR User Manual ONVIF Checkbox Chapter 3 Live View Live View displays the video image getting from each camera in real time. Live View Status Icons In live view mode, there are status icons at the upper-right of the screen for each channel, showing the status of the record and alarm in the channel, so that you can know whether the channel is recorded, or whether there are alarms occur as soon as possible.

  • Page 33: Quick Setting Toolbar In Live View Mode

    ERT-F2xxx DVR User Manual Mouse Operation in Live View Name Description Common Menu Quick access to the sub-menus that you frequently visit. Menu Enter the main menu of the system by right clicking the mouse. Single Screen Switch to the single full screen by choosing channel number from the drop-down list. Multi-screen Adjust the screen layout by choosing from the drop-down list.
  • Page 34 ERT-F2xxx DVR User Manual Digital Zoom Image Settings icon can be selected to enter the Image Settings menu. You can set the image parameters such as brightness, contrast, saturation, and hue. Image Settings – Customize Live View Strategy can be selected to set strategy, including Real-time, Balanced, and Fluency. Live View Strategy Move the mouse onto the icon to show the real-time stream information, including the frame rate, bitrate, resolution, and stream type.

  • Page 35: Adjusting Live View Settings

    ERT-F2xxx DVR User Manual Information Adjusting Live View Settings Purpose: Live View settings can be customized according to different needs. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc. Go to Menu >...
  • Page 36 ERT-F2xxx DVR User Manual Full Screen Monitoring Dwell Time: The time in seconds to show alarm event screen. • Set camera order. Live View Camera Order Select a View mode in . Up to 36-screen display is supported for 32-ch DVR. •...
  • Page 37 ERT-F2xxx DVR User Manual Stream Type Settings Click Apply to save the settings. • (Optional) Click Copy to copy the stream type settings of the current camera to other camera(s). • UM ERT-F2xxx 030118NA...

  • Page 38: Chapter 4 Ptz Controls

    ERT-F2xxx DVR User Manual Chapter 4 PTZ Controls Configuring PTZ Settings Purpose: Follow the procedure to set the PTZ parameters. Configure the PTZ parameters before controlling the PTZ camera. Go to Menu > Camera > PTZ. PTZ Settings Click PTZ Parameters to set the PTZ parameters. PTZ- General UM ERT-F2xxx 030118NA...

  • Page 39: Setting Ptz Presets, Patrols, And Patterns

    ERT-F2xxx DVR User Manual Choose the camera for PTZ setting in the Camera drop-down list. Enter the PTZ camera parameters. All the parameters should be exactly the same as the PTZ camera parameters. Click Apply to save the settings. Setting PTZ Presets, Patrols, and Patterns Before You Start: Make sure that the presets, patrols, and patterns are supported by the PTZ protocols.

  • Page 40: Calling Presets

    ERT-F2xxx DVR User Manual Calling Presets Purpose: This feature enables the camera to point to a specified position such as a window when an event takes place. Click the PTZ button in the lower-right corner of the PTZ setting interface, or press the PTZ button on the front panel, or click the PTZ Control icon in the quick setting bar, or select the PTZ option in the right-click menu to show the PTZ control panel.

  • Page 41: Calling Patrols

    ERT-F2xxx DVR User Manual PTZ Settings Select patrol no. in the drop-down patrol list. Click Set to add key points for the patrol. Key point Configuration Configure key point parameters such as the key point no., duration to stay at one key point, and patrol speed.

  • Page 42: Customizing Patterns

    ERT-F2xxx DVR User Manual Click the button to show the general settings of the PTZ control. PTZ Panel - General Select a patrol in the drop-down list and click Call Patrol to call it. You can click Stop Patrol to stop calling it. Customizing Patterns Purpose: Patterns can be set by recording the PTZ movement.

  • Page 43: Calling Patterns

    ERT-F2xxx DVR User Manual Calling Patterns Purpose: Follow the procedure to move the PTZ camera according to the predefined patterns. Click PTZ in the lower-right corner of the PTZ setting interface, or press the PTZ button on the front panel, or click the PTZ Control icon in the quick setting bar, or select the PTZ option in the right-click menu to show the PTZ control panel.

  • Page 44: Calling Linear Scan

    180°. Calling Linear Scan Before operating this function, make sure the connected camera supports linear scan and is in HIKVISION protocol. Purpose: Follow the procedure to call the linear scan in the predefined scan range. Click PTZ in the lower-right corner of the PTZ setting interface, or press the PTZ button on the front panel, or click the PTZ Control icon in the quick setting bar to enter the PTZ setting menu in live view mode.

  • Page 45: Ptz Control Panel

    ERT-F2xxx DVR User Manual Purpose: Certain speed domes can be configured to start a predefined park action (scan, preset, patrol, etc.) automatically after a period of inactivity (park time). Click PTZ in the lower-right corner of the PTZ setting interface, or press the PTZ button on the front panel, or click the PTZ Control icon in the quick setting bar to enter the PTZ setting menu in live view mode.
  • Page 46 ERT-F2xxx DVR User Manual In PTZ control mode, the PTZ panel will be displayed when a mouse is connected to the device. If no mouse is connected, the icon appears in the lower-left corner of the window, indicating that this camera is in PTZ control mode. PTZ Panel Description of the PTZ panel icons Icon...

  • Page 47: Chapter 5 Recording Settings

    ERT-F2xxx DVR User Manual Chapter 5 Recording Settings Configuring Parameters Purpose: By configuring the parameters you can define the parameters that affect the image quality such as transmission stream type, resolution, etc. Before You Start: Make sure that an HDD has been installed. If not, install and initialize an HDD (Menu > HDD > General). HDD- General Check the storage HDD mode.
  • Page 48 ERT-F2xxx DVR User Manual Recording Parameters Set recording parameters. Select Record to configure. You can configure the stream type, the resolution, and other parameters • on your demand. Enable H.264+ Mode: Check the checkbox to enable this mode. Once enabled, the Max. Bitrate Mode, •...
  • Page 49 ERT-F2xxx DVR User Manual Post-Record: The time you set to record after the event or the scheduled time. For example, when an • alarm triggered recording ends at 11:00, if you set the post-record time as 5 seconds, it records till 11:00:05.

  • Page 50: Configuring Recording Schedule

    ERT-F2xxx DVR User Manual Configuring Recording Schedule Purpose: Set the recording schedule, and then the camera automatically starts/stops recording according to the configured schedule. Go to Menu > Record > Schedule. Configure the Record Schedule. a) Select Record Schedule. Record Schedule Different recording types are marked in different color icons.
  • Page 51 ERT-F2xxx DVR User Manual In the message box, choose the day for which you want to set schedule. • Recording Schedule Interface Click the icon to set the accurate time of the schedule. • To schedule an all-day recording, check the All Day checkbox. •...

  • Page 52: Configuring Motion Detection Recording

    ERT-F2xxx DVR User Manual Repeat the above edit schedule steps to schedule recording for other days of the week. Click Copy to enter the Copy to interface to copy the schedule settings to other days. Click Apply in the Record Schedule interface to save the settings. Draw the Schedule Click on the color icons, you can choose the schedule type as continuous or event.
  • Page 53 ERT-F2xxx DVR User Manual Motion Detection Configure Motion Detection Choose camera you want to configure. • Check the Enable Motion Detection checkbox. • Drag and draw the area for motion detection with the mouse. To set motion detection for the entire •...

  • Page 54: Configuring Alarm Triggered Recordings

    ERT-F2xxx DVR User Manual Motion Detection Handling Select the channels for which you want the motion detection event to trigger recording. • Click Apply to save the settings. • Click OK to go back to the upper level menu. • Exit the Motion Detection menu.
  • Page 55 ERT-F2xxx DVR User Manual Alarm Settings- Alarm Input • Select Alarm Input number and configure alarm parameters. • Choose N.O. (normally open) or N.C. (normally closed) for alarm type. • Check the Enable checkbox. • Click Settings. Alarm Settings Choose the alarm triggered recording channel. •...

  • Page 56: Configuring Vca Event Recording

    ERT-F2xxx DVR User Manual Edit the Alarm triggered record in the Record Schedule setting interface. For the detailed schedule configuration information. Configuring VCA Event Recording Purpose: You can configure the recording triggered by the line crossing detection and intrusion detection alarm events. Go to Menu >...

  • Page 57: Manual Recording

    ERT-F2xxx DVR User Manual The PTZ Linking function is available only for IP camera VCA settings. Enter Record Schedule settings interface (Menu > Record > Schedule > Record Schedule), and then set VCA as the record type. Manual Recording Purpose: Follow the steps to set parameters for the manual record.

  • Page 58: Configuring Holiday Recording

    ERT-F2xxx DVR User Manual Configuring Holiday Recording Purpose: Follow the steps to configure the record schedule on holiday for that year. You may want to have different plan for recording on holiday. Enter the Record setting interface, Menu > Record > Holiday. Holiday Settings Enable Edit Holiday schedule.

  • Page 59: Files Protection

    ERT-F2xxx DVR User Manual Check • the Enable Holiday checkbox. Select • Mode from the drop-down list. There • are three different modes for the date format to configure holiday schedule. • the start and end date. Click • Apply to save settings. Click OK to exit the Edit interface.
  • Page 60 ERT-F2xxx DVR User Manual In the multi-channel playback mode, clicking the button will lock all the record files related to the playback channels. to pop up the file management interface. Click Locked File to check and export the locked files. Click Locked File Management In the File Management interface, click...

  • Page 61: Setting Hdd Property To Read-Only

    ERT-F2xxx DVR User Manual Select the channels you want to investigate by checking the checkbox. Configure the record type, file type, and start/end time. Click Search to show the results. Export Search Result Protect the record files. Find the record files you want to protect, and then click the icon, which will turn to , indicating •...
  • Page 62 ERT-F2xxx DVR User Manual Click to edit the HDD you want to protect. HDD General- Editing Set the HDD property to Read-only. Click OK to save settings and return to the upper level menu. You cannot save any files to a read-only HDD. To save files to the HDD, change the property to R/W. If there is only one HDD and it is set to Read-only, the DVR can’t record any files.

  • Page 63: Chapter 6 Playback

    ERT-F2xxx DVR User Manual Chapter 6 Playback Playing Back Record Files Instant Playback Purpose: Play back the recorded video files of a specific channel in the live view mode. Channel switch is supported. Instant Playback by Channel Choose a channel in live view mode and click the button in the quick setting toolbar.
  • Page 64 ERT-F2xxx DVR User Manual Right-click Menu under Live View Pressing the numerical buttons will switch playback to the corresponding channels during playback. Playback by Time Purpose: Play back video files recorded in specified time duration. Multi-channel simultaneous playback and channel switch are supported.
  • Page 65 ERT-F2xxx DVR User Manual If there are record files for that camera in that day, in the calendar, the icon for that day is displayed in different colors for different recording types: blue for continuous recording and red for event recording. Click to start playing the continuous recorded files.

  • Page 66: Playing Back By Smart Search

    ERT-F2xxx DVR User Manual Detailed Explanation of Playback Toolbar Item Button Operation Button Operation Smart Draw quadrilateral for the Search the matched video Search motion detection Set full screen for motion Draw line for the line crossing detection detection Draw quadrilateral for the Filter video files by setting the intrusion detection target characters...
  • Page 67 ERT-F2xxx DVR User Manual Select the Normal/Smart in the drop-down list on the top-left side. Select a camera in the camera list. Select a date in the calendar and click on the left toolbar to play the video file. Playback by Smart Search Click to switch to playback by smart search.

  • Page 68: Playing Back By Event Search

    ERT-F2xxx DVR User Manual Set Result Filter Playing Back by Event Search Purpose: Play back record files on one or several channels searched out by event type (e.g., alarm input, motion detection and VCA). Go to Menu > Playback. Select the Event in the drop-down list on the top-left side. Set the major type to Alarm Input, Motion, or VCA as the event type.
  • Page 69 ERT-F2xxx DVR User Manual For configuring the VCA recording, refer to Chapter 5.5 Configuring VCA Event Recording and Capture; for VCA detection type details, refer to Chapter 9 VCA Alarm. Select the camera(s) to search, and set the Start time and End time. Click Search to get the search result information.

  • Page 70: Playing Back By Tag

    ERT-F2xxx DVR User Manual Playing Back by Tag Purpose: Video tags allow you to record related information such as people and location of a certain time point during playback. Use video tag(s) to search for record files and position time points. Before playing back by tag: Go to Menu >...
  • Page 71 ERT-F2xxx DVR User Manual Tag Management Interface Playing Back by Tag Select Tag from the drop-down list in the Playback interface. Choose channels, edit the start time and end time, and click Search to enter the Search Result interface. Interface of Playback by Tag You can enter keywords into the textbox to search for tags on command.

  • Page 72: Playing Back By System Logs

    ERT-F2xxx DVR User Manual Interface of Playback by Tag Pre-play and post-play can be configured. You can click to select the previous or next tag. Refer to Table 6.1 for the description of buttons on the toolbar. Playing Back by System Logs Purpose: Play back record file(s) associated with channels after searching system logs.
  • Page 73 ERT-F2xxx DVR User Manual System Log Search Interface Choose a log with record file and click to enter Playback interface. If there is no record file at the time point of the log, the message box “No result found” will pop up. Result of System Log Search Playback Interface.

  • Page 74: Playing Back External Files

    ERT-F2xxx DVR User Manual Interface of Playback by Log Playing Back External Files Purpose: Perform the following steps to look up and play back files on external devices. Go to Menu > Playback. Select the External File in the drop-down list on the top-left side. The files are listed in the right-side list.

  • Page 75: Auxiliary Playback Functions

    ERT-F2xxx DVR User Manual Go to Menu > Playback. Select Sub-periods from the drop-down list in the upper-left corner of the page to enter the Sub-periods Playback interface. Select a date and start playing the video file. Select the Split-Screen Number from the drop-down list. Up to 16 screens are configurable. 07-05-2016 Tue 00:28:32 07-05-2016 Tue 08:07:37 07-05-2016 Tue 08:07:37...

  • Page 76: Fast View

    ERT-F2xxx DVR User Manual If you choose reverse playback of the record file: click the button until the speed changes to Single frame and one click on the playback screen represents reverse playback of one frame. It is also feasible to use button in toolbar.

  • Page 77: File Management

    ERT-F2xxx DVR User Manual Draw Area for Digital Zoom Right-click the image to exit the digital zoom interface. File Management You can manage the video clips, locked files and tags you have added in the playback mode. Enter the playback interface. Click on the toolbar to enter the file management interface.

  • Page 78: Chapter 7 Backup

    ERT-F2xxx DVR User Manual Chapter 7 Backup Backing up Record Files Backing up by Normal Video Search Purpose: The record files can be backed up to various devices such as USB devices (USB flash drives, USB HDDs, USB writer), SATA writer, and e-SATA HDD. Back up using USB flash drives or USB HDDs.
  • Page 79 ERT-F2xxx DVR User Manual Result of Normal Video Search for Backup Export the video files or picture files. Click Export All to export all the files, or you can select recording files you want to back up, and click Export to enter the Export interface. If the inserted USB device is not recognized, do the following: 1) Click Refresh.

  • Page 80: Backing Up By Event Search

    ERT-F2xxx DVR User Manual Stay in the Exporting interface until all record files are exported with the “Export finished” message box. Export Finished Backing up video files using a USB writer or SATA writer are identical. Refer to steps described above.

  • Page 81: Backing Up Video Clips

    ERT-F2xxx DVR User Manual Result of Event Search Export the video files. Refer to step 5 of Chapter 7.1.1 Backing up by Normal Video Search for details. Backing Up Video Clips Purpose: You may select video clips in playback mode to export directly during Playback, using USB devices (USB flash drives, USB HDDs, USB writer), SATA writer.

  • Page 82: Managing Backup Devices

    ERT-F2xxx DVR User Manual Export the video clips in playback. Refer to step 5 of Chapter 7.1.1 Backing up by Normal Video Search. Managing Backup Devices Manage USB flash drives, USB HDDs, and eSATA HDDs. Enter the Export interface. Storage Device Management Backup device management.

  • Page 83: Chapter 8 Alarm Settings

    ERT-F2xxx DVR User Manual Chapter 8 Alarm Settings Setting Motion Detection Alarm Go to Menu > Camera > Motion to enter Motion Detection interface of Camera Management and choose a camera for which to set up motion detection. Set up detection area and sensitivity. 1) Check the Enable Motion Detection checkbox and use the mouse to draw detection area(s) and drag the sensitivity bar to set sensitivity.
  • Page 84 ERT-F2xxx DVR User Manual Set Trigger Camera of Motion Detection Set up the channel’s arming schedule. Select the Arming Schedule tab to set the handling actions arming schedule for the motion detection. • Choose a day of the week (up to eight time periods can be set within each day). •...

  • Page 85: Setting Sensor Alarms

    ERT-F2xxx DVR User Manual Setting Sensor Alarms Setting sensor alarms are possible only if using cameras with alarm inputs/outputs. Purpose: Set the handling action of an external sensor alarm. Go to Menu > Configuration > Alarm. Select the Alarm Input tab to enter the Alarm Input Settings interface. Alarm Status Interface of System Configuration Set up the handling action of the selected alarm input.
  • Page 86 ERT-F2xxx DVR User Manual 3) Select the alarm linkage action(s) you want to disarm for local alarm input 1. The selected linkage actions include the Full Screen Monitoring, Audible Warning, Notify Surveillance Center, Send Email, and Trigger Alarm Output. When the alarm input 1 (Local<-1) is enabled with one-key disarming, the other alarm input settings are not configurable.

  • Page 87: Detecting Video Loss Alarm

    ERT-F2xxx DVR User Manual Check whether the PTZ or speed dome supports PTZ linkage. One alarm input can trigger presets, patrols, or patterns of more than one channel. Presets, patrols, and patterns are exclusive. Set PTZ Linking of Alarm Input To set handling action of another alarm input, repeat the above steps, or you can click the Copy button on the Alarm Input Setup interface and check the checkbox of alarm inputs to copy the settings to them.
  • Page 88 ERT-F2xxx DVR User Manual Video Loss Setup Interface Set up handling action of video loss. 1) Check the Enable Video Loss Alarm checkbox, and click the button to set up handling action of video loss. Set up the arming schedule of the handling actions. 1) Select the Arming Schedule tab to set the channel’s arming schedule.

  • Page 89: Detecting Video Tampering Alarm

    ERT-F2xxx DVR User Manual Detecting Video Tampering Alarm Purpose: Trigger alarm when the lens is covered and take alarm response action(s). Go to Menu > Camera > Video Tampering to enter the Video Tampering interface of Camera Management and select a channel for which you want to detect video tampering. Video Tampering Setup Interface Set the video tampering handling action of the channel.

  • Page 90: Line Crossing Detection Alarm

    ERT-F2xxx DVR User Manual Set Arming Schedule of Video Tampering Select Linkage Action to set up alarm response actions of video tampering alarm (refer to Chapter 8.8 Setting Alarm Response Actions). Click OK to complete the video tampering settings of the channel. Line Crossing Detection Alarm Purpose: This function can be used for detecting people, vehicles and objects cross a set virtual line.
  • Page 91 ERT-F2xxx DVR User Manual Sensitivity: Range [1-100]. The higher the value, the more easily the detection alarm will be triggered. • Click OK to save the rule settings and return to the line crossing detection settings interface. • Set Line Crossing Detection Rules Click and set two points in the preview window to draw a virtual line.

  • Page 92: Intrusion Detection Alarm

    ERT-F2xxx DVR User Manual Intrusion Detection Alarm Purpose: The intrusion detection function detects people, vehicles, or other objects that enter and loiter in a pre-defined virtual region, and certain actions can be taken when the alarm is triggered. Go to Menu > Camera > VCA. Select the camera to configure the VCA.

  • Page 93: Handling Exceptions Alarm

    ERT-F2xxx DVR User Manual Up to four rules can be configured. Draw Area for Intrusion Detection Click Apply to save the settings. Handling Exceptions Alarm Purpose: Exception settings refer to the handling action of various exceptions, including the following examples: HDD Full: The HDD is full •...

  • Page 94: Setting Alarm Response Actions

    ERT-F2xxx DVR User Manual Exceptions Setup Interface Setting Alarm Response Actions Purpose: Alarm response actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Upload Picture to FTP, Trigger Alarm Output, and Send Email.
  • Page 95 ERT-F2xxx DVR User Manual Event Hint Settings Interface Click OK to finish the settings. Full Screen Monitoring When an alarm is triggered, the local monitor (VGA and HDMI ™ monitor) displays in full screen the video image from the alarming channel configured for full screen monitoring. If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an interval of 10 seconds (default dwell time).
  • Page 96 ERT-F2xxx DVR User Manual E-Mail Linkage Send an e-mail with alarm information to a user or users when an alarm is detected. Refer to Chapter 9.2.5 for e-mail configuration details. Trigger Alarm Output Trigger an alarm output when an alarm is triggered. Go to Menu >...

  • Page 97: Triggering Or Clearing Alarm Output Manually

    ERT-F2xxx DVR User Manual Repeat the above steps to set up arming schedule for other days of the week. You can also use the Copy button to copy an arming schedule to other days. Click OK to complete the video tampering settings of the alarm output no. You can also copy the above settings to another channel.

  • Page 98: Chapter 9 Network Settings

    ERT-F2xxx DVR User Manual Chapter 9 Network Settings Configuring General Settings Purpose: Network settings must be properly configured before you operate the DVR over a network. Go to Menu > Configuration > Network > General. Network Settings Configure the following settings: Working Mode, NIC Type, IPv4 Address, IPv4 Gateway, MTU, and DNS Server.
  • Page 99 ERT-F2xxx DVR User Manual Hik-Connect can be enabled via operation on SADP software, the GUI, and a Web browser. We introduce the operation steps on the GUI in this section. Go to Menu > Configuration > Network > Platform Access. Hik-Connect Settings Check Enable to activate the function.
  • Page 100 ERT-F2xxx DVR User Manual Hik-Connect is disabled by default. The verification code is empty when the device leaves factory. The verification code must contain 6 to 12 letters or numbers and is case sensitive. Every time you enable Hik-Connect, the Service Terms interface pops up and you should check the checkbox before enabling it.

  • Page 101: Configuring Ddns

    ERT-F2xxx DVR User Manual IOS Users Scan the QR code below to download the Hik-Connect application for subsequent operations. QR Code for iOS Users Android Users Scan the QR code below to download the Hik-Connect application for subsequent operations. You must install googleplay on your Android mobile phone to skip to the address successfully.
  • Page 102 ERT-F2xxx DVR User Manual Go to Menu > Configuration > Network. Select DDNS to enter the DDNS Settings interface. Check Enable DDNS to enable this feature. Select DDNS Type. Different DDNS types are selectable: DynDNS, PeanutHull, NO-IP. DynDNS • 1) Enter Server Address for DynDNS (i.e. members.dyndns.org). 2) In the DVR Domain Name text field, enter the domain obtained from the DynDNS Web site.

  • Page 103: Configuring Ntp Server

    ERT-F2xxx DVR User Manual 2) In the DVR Domain Name text field, enter the domain obtained from the NO-IP Web site (www.no-ip.com). 3) Enter the User Name and Password registered in the NO-IP Web site. Figure 1. 1 NO-IP Settings Interface Click Apply to save the settings.

  • Page 104: Configuring More Settings

    ERT-F2xxx DVR User Manual NTP Port: Port of NTP server. • Click Apply to save and exit the interface. The time synchronization interval can be set from1 to 10080 min, and the default value is 60 min. If the DVR is connected to a public network, use an NTP server that has a time synchronization function such as the server at the National Time Center (IP Address: 210.72.145.44).

  • Page 105: Configuring E-Mail

    ERT-F2xxx DVR User Manual Enter the RTSP port in the text field of RTSP Port. The default RTSP port is 554, and you can change it according to different requirements. Server Port and HTTP Port: Enter the Server Port and HTTP Port in the text fields. The default Server •...
  • Page 106 ERT-F2xxx DVR User Manual Network Settings Interface Click Apply to save the settings. Select the Email tab to enter the Email Settings interface. E-Mail Settings Interface Configure the following e-mail settings: Enable Server Authentication (optional): Check the checkbox to enable the server authentication •...

  • Page 107: Configuring Nat

    ERT-F2xxx DVR User Manual SMTP Port No.: The SMTP port. The default TCP/IP port used for SMTP is 25. • Enable SSL/TLS (optional): Check the checkbox to enable SSL/TLS if required by the SMTP server. • Sender: The name of sender •...
  • Page 108 ERT-F2xxx DVR User Manual Check checkbox to enable UPnP™. Select the Mapping Type as Manual or Auto in the drop-down list. OPTION 1: Auto • If you select Auto, the Port Mapping items are read-only, and the external ports are set by the router automatically.
  • Page 109 ERT-F2xxx DVR User Manual External Port Settings Dialog Box 3. Click Apply to save the settings. 4. You can click Refresh to get the latest port mapping status. UPnP™ Settings Finished-Manual Manual Mapping • If your router does not support the UPnP ™...

  • Page 110: Checking Network Traffic

    ERT-F2xxx DVR User Manual External Port Settings Dialog Box Click OK to save the setting for the current port and return to the upper-level menu. Click Apply to save the settings. Enter the virtual server setting page of the router; fill in the blank of the Internal Source Port with the internal port value, the blank of the External Source Port with the external port value, and other required contents.

  • Page 111: Configuring Network Detection

    ERT-F2xxx DVR User Manual Network Traffic Interface You can view the sending rate and receiving rate information on the interface. The traffic data is refreshed every one second. Configuring Network Detection Purpose: You can obtain the DVR’s network connecting status through the network detection function, including network delay, packet loss, etc.

  • Page 112: Exporting Network Packet

    ERT-F2xxx DVR User Manual Exporting Network Packet Purpose: By connecting the DVR to a network, the captured network data packet can be exported to a USB flash disk, SATA, DVD-R/W, or other local backup device. Go to Menu > Maintenance > Net Detect. Click the Network Detection tab to enter the Network Detection interface.

  • Page 113: Checking Network Statistics

    ERT-F2xxx DVR User Manual Network Status Checking If the network is normal, the following message box pops out. Network status checking result If the message box pops out with other information instead of this one, click Network to show the quick setting interface of the network parameters.
  • Page 114 ERT-F2xxx DVR User Manual Check the bandwidths of the IP Camera, Remote Live View, Remote Playback, Net Receive Idle, and Net Send Idle. Click Refresh to get the latest status. UM ERT-F2xxx 030118NA...

  • Page 115: Chapter 10 Hdd Management

    ERT-F2xxx DVR User Manual Chapter 10 HDD Management Initializing HDDs Purpose: A newly installed hard disk drive (HDD) must be initialized before use. Option 1: Initialize HDD from the Startup Wizard When the device starts up, the Setup Wizard can guide you to configure basic settings. In the General settings interface, check Initialize HDD to initialize the HDD when it is used for the first time.

  • Page 116: Configuring Quota Mode

    ERT-F2xxx DVR User Manual Select the HDD to be initialized. Click Init. Confirm Initialization Click OK to start initialization. Status changes to Initializing After the HDD has been initialized, the status of the HDD will change from Uninitialized to Normal. HDD Status Changes to Normal Initializing the HDD will erase all data on it.

  • Page 117: Hdd Detection

    ERT-F2xxx DVR User Manual Storage Mode Settings Interface Select a camera for which you want to configure quota. Enter the storage capacity in the Max. Record Capacity (GB) text fields. Copy the quota settings of the current camera to other cameras if desired. Click Copy to enter the Copy Camera menu, as shown in Figure 10-7.
  • Page 118 ERT-F2xxx DVR User Manual S.M.A.R.T. Settings Go to Menu > Maintenance > HDD Detect. Select the HDD to view its S.M.A.R.T. information list, as shown in Figure 10-8. S.M.A.R.T Settings Interface The related S.M.A.R.T. information is shown on the interface. You can choose the self-test types: Short Test, Expanded Test, or Conveyance Test.

  • Page 119: Configuring Hdd Error Alarms

    ERT-F2xxx DVR User Manual Bad Sector Detection Click Error info to see detailed damage information. You can also pause/resume or cancel the detection as desired. Configuring HDD Error Alarms Purpose: You can configure the HDD error alarms when the HDD status is Uninitialized or Abnormal. Go to Menu >...
  • Page 120 ERT-F2xxx DVR User Manual When Trigger Alarm Output is selected, you can also select the alarm output to be triggered from the list below. Click Apply to save the settings UM ERT-F2xxx 030118NA...

  • Page 121: Chapter 11 Camera Settings

    ERT-F2xxx DVR User Manual Chapter 11 Camera Settings Configuring OSD Settings Purpose: You can configure the camera’s OSD (On-screen Display) settings, including date /time, camera name, etc. Go to Menu > Camera > OSD. Select the camera for which to configure OSD settings. Edit the Camera Name in the text field.

  • Page 122: Configuring Video Parameters

    ERT-F2xxx DVR User Manual Privacy Mask Settings Interface Use the mouse to draw a zone on the window. The zones will be marked in different frame colors. Up to four privacy masks zones can be configured and the size of each area can be adjusted. The configured privacy mask zones on the window can be cleared by clicking the corresponding Clear Zone1-4 icons on the right side of the window, or click Clear All to clear all zones.
  • Page 123 ERT-F2xxx DVR User Manual Image Settings Interface Select the camera for which to set image parameters. Adjust the slider or click on the up/down arrow to set the brightness, contrast, or saturation value. Set the Enable Rotate function to Clockwise 270 degrees or OFF. If OFF is selected, the image is restored to original.

  • Page 124: Chapter 12 Device Management And Maintenance

    ERT-F2xxx DVR User Manual Chapter 12 Device Management and Maintenance Viewing System Information Go to Menu > Maintenance > System Info. Click the Device Info, Camera, Record, Alarm, Network, and HDD tabs to view the device information. XXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXX Device Information Interface Searching and Exporting Log Files Purpose:...
  • Page 125 ERT-F2xxx DVR User Manual Set search conditions to refine your search, including Start Time, End Time, Major Type, and Minor Type. Click Search to start searching log files. The matched log files will be displayed on the list, as shown below. Log Search Results Up to 2,000 log files can be displayed each time.

  • Page 126: Importing/Exporting Configuration Files

    ERT-F2xxx DVR User Manual Export Log Files Select the backup device from Device Name. Select the format of the log files to be exported. Up to nine formats are selectable. Click Export to export the log files to the selected backup device. Click New Folder to create a new folder in the backup device, or click Format to format the backup device before log export.
  • Page 127 ERT-F2xxx DVR User Manual Import/Export Config File Click Export to export the configuration files to the selected local backup device. Enter a password for the file. Export Encryption Password Window Click OK to save the file. To import a configuration file, select the file from the selected backup device and click Import. After the import process is complete, you must reboot the DVR.

  • Page 128: Upgrading System

    ERT-F2xxx DVR User Manual Upgrading System Purpose: The firmware on your DVR can be upgraded with a local backup device or remote FTP server. Upgrading by Local Backup Device Connect your DVR to a local backup device containing the update firmware file. Go to Menu >...

  • Page 129: Restoring Default Settings

    ERT-F2xxx DVR User Manual Go to Menu > Maintenance > Upgrade. Click the FTP tab to enter the local upgrade interface, as shown in Figure 12-9. FTP Upgrade Interface Enter the FTP Server Address in the text field. Click Upgrade to start upgrading. After the upgrading is complete, reboot the DVR to activate the new firmware.

  • Page 130: Chapter 13 Others

    ERT-F2xxx DVR User Manual Chapter 13 Others Configuring General Settings Purpose: You can configure the BNC output standard, VGA output resolution, and mouse pointer speed through the Menu > Configuration > General interface. Go to Menu > Configuration > General. Select the General tab.

  • Page 131: Configuring Dst Settings

    ERT-F2xxx DVR User Manual Configuring DST Settings Go to Menu > Configuration > General. Choose DST Settings. DST Settings Interface Check the checkbox before the Auto DST Adjustment item, or manually check the Enable DST checkbox, and then choose the DST period date. Configuring More Settings for Device Parameters Go to Menu >...

  • Page 132: Managing User Accounts

    ERT-F2xxx DVR User Manual Configure the following settings: Device Name: Edit the name of the DVR. • Device No.: Edit the serial number of the DVR. The Device No. can be set in the range of 1 to 255, and •...
  • Page 133 ERT-F2xxx DVR User Manual Add User Menu Enter the information for the new user, including User Name, Admin Password, Password, Confirm, Level, and User’s MAC Address. Password: Set the password for the user account. • We highly recommend that you create a strong password of your own choosing (using a minimum of eight characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
  • Page 134 ERT-F2xxx DVR User Manual Figure 1. 2 Added User Listed in User Management Interface Select the user from the list and then click the button to enter the Permission settings interface. User Permission Settings Interface Set the operating permission of Local Configuration, Remote Configuration, and Camera Configuration for the user.
  • Page 135 ERT-F2xxx DVR User Manual ˗ Local Advanced Operation: Operating HDD management (initializing HDD, setting HDD property), upgrading system firmware, clearing I/O alarm output ˗ Local Shutdown Reboot: Shutting down or rebooting the DVR Remote Configuration • ˗ Remote Log Search: Remotely viewing logs that are saved on the DVR ˗...

  • Page 136: Deleting A User

    ERT-F2xxx DVR User Manual Deleting a User Go to Menu > Configuration > User. Select the user to be deleted from the list, as shown in Figure 1. 3. Figure 1. 3 User List Click to delete the selected user account. Editing a User For the added user accounts, you can edit the parameters.
  • Page 137 ERT-F2xxx DVR User Manual Edit User (Operator/Guest) Edit User (admin) Edit the corresponding parameters. Operator and Guest You can edit the user information, including user name, password, permission level, and MAC address. Check the Change Password checkbox if you want to change the password, and input the new password in the Password and Confirm text fields.
  • Page 138 ERT-F2xxx DVR User Manual Admin You are allowed only to edit the password and MAC address. Check the Change Password checkbox if you want to change the password, and input the correct old password, and the new password, in the Password and Confirm text fields.

  • Page 139: Appendix

    ERT-F2xxx DVR User Manual Appendix Glossary Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a • lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.

  • Page 140: Troubleshooting

    ERT-F2xxx DVR User Manual Troubleshooting No image displayed on the monitor after starting up normally. Possible Reasons No VGA or HDMI ™ connections. • Connection cable is damaged. • Input mode of the monitor is incorrect. • Verify the device is connected to the monitor via an HDMI ™...
  • Page 141 ERT-F2xxx DVR User Manual Verify the HDD is detected and is in good condition. Select Menu > HDD > General. If the HDD is not detected or the status is Abnormal, replace the dedicated HDD according to the requirement. Check if the fault is solved by step 1 to step 3. If it is solved, finish the process.
  • Page 142 ERT-F2xxx DVR User Manual The IP camera frequently goes online and offline and the status of it displays as “Disconnected.” Possible Reasons The IP camera and the DVR versions are not compatible. • Unstable power supply of IP camera. • Unstable network between IP camera and DVR.
  • Page 143 ERT-F2xxx DVR User Manual Connect the DVR to the monitor before startup via VGA or HDMI ™ interface, and manage the IP camera to connect with the device locally or remotely, the status of IP camera displays as Connected. After connecting the IP camera to the DVR, the image is output via the main spot interface by default. Enable the output channel.
  • Page 144 ERT-F2xxx DVR User Manual Poor network between DVR and PC, and there exists packet loss during the transmission. • The performances of hardware are not good enough, including CPU, memory, etc. • Verify the network between DVR and IP camera is connected. When image is stuck, connect the RS-232 ports on PC and the rear panel of DVR with the RS-232 cable.
  • Page 145 ERT-F2xxx DVR User Manual If the resource is not enough, end some unnecessary processes. Check if the fault is solved by the above steps. If it is solved, finish the process. If not, contact an engineer from our company for further processing. When using the DVR to get the live view audio, there is no sound or there is too much noise, or the volume is too low.
  • Page 146 ERT-F2xxx DVR User Manual Simultaneously press Ctrl and C keys to exit the ping command. Verify the frame rate is real-time frame rate. Select Menu > Record > Parameters > Record, and set the Frame Rate to “Full Frame.” Verify the hardware can afford the playback. Reduce the channel number of playback.

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