Voice Mail Indicator; Troubleshooting - Topcom BUTLER 3011 User Manual

Topcom asia ltd. telephone user guide
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Butler 3011/3011C

6 VOICE MAIL INDICATOR

This function only works if you have the voice mail or phone mail service and if the network
sends this indication along with the caller ID (CLIP) information!
When you receive a new message in your voice mail system, the
display. Once you have listened to your messages, the
7 TROUBLE SHOOTING
Symptom
No display
No tone
The icon
flashes
Base or handset
do not ring
Tone is good, but
there is no
communication
Telephone does not
react to pressing
the keys
Flash (R) Key does
not work
Butler 3011/3011C
Possible cause
Batteries uncharged
Handset turned OFF
Telephone cord badly
connected
The line is occupied
by another handset
Handset out of range
The base has no power
supply
The handset is not
registered to the base
The ringing volume is
zero or low
The dialling mode is
wrong
Manipulation error
Keypad lock ON
Wrong Flash time
icon will appear on the
icon will disappear.
Solution
Check the position of the
batteries
Recharge the batteries
Turn ON the handset
Check the telephone
cord connection
Wait until the other handset
hangs up
Bring the handset closer to
the base
Check the mains connection
to the base
Register the handset to the
base
Adjust the ringing volume
Adjust the dialling mode
(pulse/tone)
Remove the batteries and
but them back in place
Turn OFF the Keypad Lock
Change the flash time
25

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Butler 3011c

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