Check Usb Scanner - Keysight 82357B User Manual

If any of these symptoms occur:
1 Unplug/Replug the 82357B. If unplugging then replugging the 82357B
2 Shut down and restart IO Control. Take these steps to shut down and then
Rebooting your PC should ALWAYS restart the IO Control, and re-execute
NOTE
iprocsvr.exe and iproc82357.exe.

Check USB scanner

In general, USB scanners do not cause problems with the 82357B. However, if you
do have problems with 82357B operation and have a scanner installed on your
system that uses a USB port, unplug the scanner and then plug the 82357B into
the port.
If the 82357B is configured without your scanner attached to your system, the
scanner will be locking the 82357B from using the USB bus. In this case, contact
your scanner manufacturer to request for software or firmware updates for the
scanner.
Keysight 82357B User's Guide
causes the Keysight 82357B USB/GPIB Interface Detected dialog box to
appear or the Connection Expert window to refresh, the problem is solved.
If not, go to Step 2.
restart the IO Control. Taking these actions should initialize all attached
82357Bs and display only the green Ready LED.
a If the IO icon is displayed, click the icon and then click Exit. A dialog box
explaining the consequences of removing the IO Control appears. Click OK
to shut down the IO Control.
b If the IO icon is not displayed, either the icon display has been turned off or
the IO Control (and associated iproc82357.exe and iprocsvr.exe) is not
active. In this case, launch the Keysight Connection Expert and select
View > Keysight IO Control to place a check mark next to the Keysight IO
Control selection to restart the IO Control and display the IO icon.
Troubleshooting the Keysight 82357B 3
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