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3
Troubleshooting the Keysight 82357B
Troubleshooting Flowchart
Figure 3-1
82357B problems, based on the LED states.
You can use the LED states to help diagnose and troubleshoot the 82357B
whenever the LED states do not match expected normal states. See
"Using the Keysight 82357B"
initially connected to a USB port.
Observe the LED states
To begin troubleshooting, observe the LED states for at least 10 seconds after the
82357B is connected to a USB port and all Windows Plug-and-Play Manager
activity has ceased. Do the following:
– If all LEDs are OFF, start with
– If the red FAIL LED is ON, start with
– If all LEDs are ON, start with
After taking the steps in the check sequence, use the boxes in
determine the next step. For example, if doing a hardware check results in only
the red FAIL LED being ON, proceed with
You do not have to do all the steps or do the steps in the order shown. If any
NOTE
action results in a change in LED states, go to the applicable check sequence to
continue troubleshooting.
42
shows a suggested sequence of steps to diagnose and troubleshoot
for the normal LED sequence when the 82357B is
Hardware Checks
Software Installation Checks
Software Configuration Checks
Software Installation
Keysight 82357B User's Guide
Chapter 2,
Figure 3-1
to
Checks, and so on.
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