Software Configuration Checks; Checking Io Control Operation - Keysight 82357B User Manual

3 Troubleshooting the Keysight 82357B

Software Configuration Checks

If all three LEDs remain on for more than 10 seconds after the 82357B is
connected to a USB port, the 82357B has been installed.
Start your troubleshooting sequence by checking IO Control operation. If any
action taken results in a change in the LED status, go to
Checks

Checking IO Control operation

When the Keysight IO Libraries Suite is installed, an IO Control is created. When
the IO Control is active, it is displayed as an IO icon on the Windows taskbar. By
default, the IO Control is always active after the libraries are installed and the IO
icon is displayed. However, there may be times when the IO Control can get
deactivated. When this happens, SICL/VISA applications that are running with the
82357B will malfunction. Any of the following symptoms may indicate the IO
Control is not active:
– Connection Expert is not running, and the Keysight 82357B USB/GPIB
– Connection Expert is running, but does not automatically refresh when an
– SICL/VISA applications using the 82357B are unable to open sessions.
– Windows Task Manager shows that iproc82357.exe is not running or is
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or Hardware Checks, where applicable.
Interface Detected dialog box does not appear when an 82357B is first
connected to a USB port.
82357B is first connected to a USB port.
non-responsive.
Software Installation
Keysight 82357B User's Guide