Troubleshooting.(Faq) - Asus ROG SWIFT PG65U Manual

3.5 Troubleshooting (FAQ)
Problem
Power LED is not ON
The power LED lights white and there is no
screen image
Screen image is too light or dark
Screen image bounces or a wave pattern is
present in the image
Screen image has color defects (white does
not look white)
HDR content is not played properly
A corrupted half-size image is displayed
when playing 4K HDR content.
Possible.Solution
• Press the power button to check if the
monitor is in the ON mode.
• Check if the power cord is properly
connected to the monitor and the power
outlet.
• Check if the monitor and the computer are
in the ON mode.
• Make sure the signal cable is properly
connected the monitor and the computer.
• Inspect the signal cable and make sure
none of the pins are bent.
• Connect the computer with another
available monitor to check if the computer
is properly working.
• Adjust the Contrast and Brightness
settings via OSD.
• Make sure the signal cable is properly
connected to the monitor and the
computer.
• Move electrical devices that may cause
electrical interference.
• Inspect the signal cable and make sure
that none of the pins are bent.
• Perform All Reset via OSD.
• Adjust the R/G/B color settings or select
the Color Temperature via OSD.
• Make sure the input source supports HDR
playback (with proper system settings and
latest software).
• Make sure the content is HDR encoded.
• Check the chroma settings in the image
source for correct HDR operation.
Manually adjust the related settings.
Contact the device manufacturer if the
problem persists.