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CherryPlus Smartphone FAQs (Outside China)
1.11 Camera
1.11.1 If my phone has no microSD card installed, can I shoot
photos or videos?
Yes.
1.11.2 Why can't I open some photos or videos on my phone?
The phone does not support the file format.
The phone memory is insufficient.
The file is damaged.
The file is copyright-protected (for example, a .dcf file).
The phone does not have sufficient resources. Close some running third-party
applications and try again.
An unknown error occurred in the camera or the phone's OS. This is a rare case. Restart
the phone and try again.
1.11.3 Where are my photos and videos saved by default? Can I
change the save location?
On the viewfinder, touch
the settings menu, touch Preferred save location, and then select the microSD card or
phone's internal storage as the preferred save location.
When the save location is your phone's internal storage, you can touch File Manager >
Internal > DCIM > Camera to view your photos and videos.
When the save location is the microSD card, touch File Manager > SD card > DCIM >
Camera to view your photos and videos.
1.11.4 How do I edit a photo or video or add a photo frame?
To edit a photo: In gallery, touch a photo to view it, touch the edit icon below the photo,
and then you can rotate or cut the photo.
Videos cannot be edited.
You cannot add photo frames.
1.11.5 Does my phone support HD videos?
Yes. Your phone supports 1080p HD videos at 30 fps.
1.11.6 Can I disable the shutter sound?
Yes.
Issue 01 (2015-01-14)
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