Huawei CherryPlus Faqs page 7

CherryPlus Smartphone FAQs (Outside China) Contents
3.30 What can I do if "No lyrics" instead of lyrics is displayed on the music playback screen when I am playing an
audio clip?......................................................................................................................................................................... 56
3.31 Why can't I enable the backup or restore function? .................................................................................................. 56
3.32 Why can't I move an item using Magnification gestures? ........................................................................................ 56
3.33 Why can't I align icons when I tilt my phone using gesture control? ....................................................................... 56
3.34 Why can't I view the storage taken up by my applications? ..................................................................................... 56
3.35 Why can't I delete the data usage record for the current date? .................................................................................. 56
3.36 Can I improve the positioning accuracy of my phone's weather application? .......................................................... 57
3.37 Why is the text displayed abnormal when I use my phone browser to browse web pages? ..................................... 57
3.38 Can I press and hold the power button for 10 seconds to forcibly restart my phone? .............................................. 57
3.39 Why aren't the contacts saved in my phone's storage displayed after I log in to my Huawei cloud account? .......... 57
3.40 I connect my phone to a computer in MTP mode, but I find not all files in my microSD card are displayed and the
storage device's response is slow with extremely low refresh rates. Why? ...................................................................... 57
3.41 I place a call shortly after I place and end one and the "Call not sent" message is displayed, but the other party still
hears an incoming call ringtone. Why? ............................................................................................................................. 58
3.42 Why does Bluetooth search automatically start after I unlock my phone screen with Bluetooth turned on? ........... 58
3.43 Why is the charging process slow (20% battery level for 2 hours) and my phone overheated? ............................... 58
3.44 Why is the incoming call ringtone volume unstable? ............................................................................................... 58
3.45 How do I use the Cover to turn off function? ........................................................................................................... 58
3.46 Why can't I place or answer calls sometimes when I raise my phone to my ear? ..................................................... 59
3.47 Why is the screen not turned on after I double touch the screen? ............................................................................. 59
3.48 Why can't the screen off gesture be identified sometimes? ....................................................................................... 59
3.49 What can I do if my phone can't be powered on? ..................................................................................................... 59
3.50 Why isn't there a disk mapping after I connect my phone to a computer in USB flash drive mode? ....................... 61
Issue 01 (2015-01-14) Huawei Proprietary and Confidential vii
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