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Huawei CHM-U01 Faqs

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HUAWEI CHM-U01 Smartphone FAQs
Issue
01
Date
2015-03-12
HUAWEI TECHNOLOGIES CO., LTD.

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Summary of Contents for Huawei CHM-U01

  • Page 1 HUAWEI CHM-U01 Smartphone FAQs Issue Date 2015-03-12 HUAWEI TECHNOLOGIES CO., LTD.
  • Page 2 Changed Version Change Description Date Author Section Finished the hotline FAQs for the CHC-U01/U03/U23 and CHM-U01 general 2015-03-12 versions. i / 87...

  • Page 3: Table Of Contents

    HUAWEI CHM/CHC Smartphone FAQs Contents Contents 1 Basics ............................... 1 1.1 Can I use 4G networks with my phone? ........................1 1.2 Color schemes ................................1 1.3 Selling points ................................1 1.4 Your phone at a glance ..............................2 1.5 Installation ..................................3 1.5.1 How do I open the battery cover? ..........................
  • Page 4 HUAWEI CHM/CHC Smartphone FAQs Contents 1.10 Multimedia messaging .............................. 22 1.10.1 How do I send a multimedia message? ........................22 1.10.2 What can I do if I can't send or receive multimedia messages? ................23 1.10.3 Is there any restriction on the size, format, or resolution of the file to be attached to a multimedia message? ..23 1.10.4 Where are the multimedia message attachments saved? ..................
  • Page 5 HUAWEI CHM/CHC Smartphone FAQs Contents 1.15.5 What can I do if the navigation application on my phone cannot receive signals from GPS satellites? ....31 1.16 Does my phone support FM radio? If yes, how do I save my favorite channels? ............. 31 1.17 Can I download themes to my phone? Does my phone support live wallpapers? ............
  • Page 6 HUAWEI CHM/CHC Smartphone FAQs Contents 2.7.6 How do I switch to the stroke input method? ......................47 2.7.7 How do I disable key press vibration? ........................47 2.8 Internet access ................................47 2.8.1 How do I set a SIM card as the primary SIM card and the other as the secondary one? ......... 47 2.8.2 How do I clear my browser's cache and browsing history? ..................
  • Page 7 HUAWEI CHM/CHC Smartphone FAQs Contents 2.13 Backup and restoration ............................. 57 2.13.1 How do I back up and restore contacts? ........................ 57 2.13.2 Can I back up my contact groups? ......................... 58 2.13.3 What data can be backed up on my phone? ......................58 2.13.4 What data can be restored on my phone?.......................
  • Page 8 HUAWEI CHM/CHC Smartphone FAQs Contents 3.2.3.1 How do I push an image to a DLNA device? ....................... 69 3.2.3.2 How do I push a video to a DLNA device? ......................69 3.2.3.3 How do I push a song to a DLNA device?......................69 3.2.4 How do I connect my phone to a multi-screen interaction device (Miracast device)? ..........
  • Page 9 HUAWEI CHM/CHC Smartphone FAQs Contents 3.35 After I inserted a 4G card into my phone, enabled data service, and took my phone from an area with no signal to an area with strong signal, my phone's network connection falls from 4G to 3G and I can't make phone calls. What can I do? ....................................

  • Page 10: Basics

    Single SIM card or Dual Single SIM card for the CHC-U03 and dual SIM cards for SIM cards other models 1.3 Selling points  Huawei EMUI 3.0 (on Android 4.4)  5-inch HD touchscreen  1.2 GHz octa-core processor ...

  • Page 11: Your Phone At A Glance

    HUAWEI CHM/CHC Smartphone FAQs 1 Basics  GPS and GLONASS  Bluetooth 4.0 The CHC-U03 supports single SIM card while other models support dual SIM card. 1.4 Your phone at a glance Menu: Touch to display an option menu. Touch and hold to display the list of recently used applications.

  • Page 12: Installation

    HUAWEI CHM/CHC Smartphone FAQs 1 Basics Touch to return to the home screen. Return: Touch to return to the previous screen or exit the current application. When you are entering text, touch to hide the onscreen keyboard. 1.5 Installation 1.5.1 How do I open the battery cover?

  • Page 13: How Do I Install A Sim/Uim Card

    HUAWEI CHM/CHC Smartphone FAQs 1 Basics 1.5.2 How do I install a SIM/UIM card? Figure 1-2 Installing a SIM/UIM card to the CHC-U03 Before you insert a micro-SIM card, power off the phone. When you are inserting a micro-SIM card, make sure the gold contact and beveled edge are facing the correct directions.

  • Page 14: How Do I Install A Microsd Card

    HUAWEI CHM/CHC Smartphone FAQs 1 Basics 1.5.3 How do I install a microSD card? Figure 1-3 Installing a microSD card to the CHC-U03 1.5.4 How do I install the battery? Your phone comes with a built-in battery, which is non-removable.

  • Page 15: How Do I Close The Battery Cover

    HUAWEI CHM/CHC Smartphone FAQs 1 Basics 1.5.5 How do I close the battery cover? Figure 1-4 Closing the battery cover of the CHC-U03 1.6 Home screens 1.6.1 How do I add or delete a home screen? To add or delete a home screen, pinch two fingers together on the home screen.

  • Page 16: How Does My Phone's Main Menu Look Like

    HUAWEI CHM/CHC Smartphone FAQs 1 Basics Delete You can have nine home screens at most. Only blank home screens can be deleted. 1.6.2 How does my phone's main menu look like? CHC: 7 / 87...
  • Page 17 HUAWEI CHM/CHC Smartphone FAQs 1 Basics CHM: 8 / 87...
  • Page 18 HUAWEI CHM/CHC Smartphone FAQs 1 Basics 9 / 87...

  • Page 19: How Do I Edit The Main Menu

    HUAWEI CHM/CHC Smartphone FAQs 1 Basics 1.6.3 How do I edit the main menu? CHC: CHM: 10 / 87...

  • Page 20: How Do I Switch Between 2D And 3D Home Screens

    HUAWEI CHM/CHC Smartphone FAQs 1 Basics 1.6.4 How do I switch between 2D and 3D home screens? Your phone does not support 3D home screens. 1.6.5 How do I add a shortcut for an application to a home screen? On the home screen, touch and hold an empty spot. From the displayed four options at the bottom, touch Widgets and drag a desired widget from the displayed list to the target screen.

  • Page 21: Contacts

    HUAWEI CHM/CHC Smartphone FAQs 1 Basics If the home screen doesn't have enough space, your phone will automatically create a home screen to the original's right and place the widget on the new home screen. 1.7 Contacts 1.7.1 How do I create a contact or assign a photo to a contact?
  • Page 22 HUAWEI CHM/CHC Smartphone FAQs 1 Basics Touch when the contact is already in your contacts list. Touch when the contact is not in your contacts list. Assigning a photo to a contact Note: You cannot assign photos to contacts saved to the SIM card.

  • Page 23: How Do I Import Or Export Contacts

    HUAWEI CHM/CHC Smartphone FAQs 1 Basics 1.7.2 How do I import or export contacts? On the home screen, touch Touch then Import/Export and choose an import or export mode. 14 / 87...

  • Page 24: How Many Contacts Can My Phone Save

    HUAWEI CHM/CHC Smartphone FAQs 1 Basics 1.7.3 How many contacts can my phone save? You can save 2000 or more contacts in your phone's internal storage. How many contacts can the SIM card save depends on the SIM card. 1.7.4 How do I add a contact to a contact group?
  • Page 25 HUAWEI CHM/CHC Smartphone FAQs 1 Basics Method 2: In Contacts, touch Groups, choose a group, and touch Add members at the bottom of the screen to add the contact. 16 / 87...
  • Page 26 HUAWEI CHM/CHC Smartphone FAQs 1 Basics 17 / 87...

  • Page 27: Text Messaging

    Create a text message and touch the text field to bring up the onscreen keyboard. The default input method is Huawei Swype. Swipe down on the screen to open the status bar, touch , and select an input method.

  • Page 28: How Do I Lock A Text Message In A Conversation? How Do I Delete One Or More Conversions And Text Messages

    HUAWEI CHM/CHC Smartphone FAQs 1 Basics 1.8.2 How do I lock a text message in a conversation? How do I delete one or more conversions and text messages? In Messaging, touch a conversation to display all messages in the conversation. Touch and hold the message you want to lock.
  • Page 29 HUAWEI CHM/CHC Smartphone FAQs 1 Basics How many text or multimedia messages can be saved to your phone depends on your phone's available storage space. 20 / 87...

  • Page 30: How Do I Set The Sms Center Number

    HUAWEI CHM/CHC Smartphone FAQs 1 Basics 1.8.6 How do I set the SMS center number? On the Messaging screen, touch and choose Settings from the displayed option menu. Choose Advanced > SMS center number, enter the SMS center number, and touch in the upper right corner.

  • Page 31: What Will My Phone Display When One Card Is Being Used For A Call And The Other Receives A Call

    The CHM-U01/CHC-U01/CHC-U23 is a dual card single pass mobile phone. So when one card is being used for a call and the other receives a call, a voice notification will be displayed telling the calling party that your phone cannot be reached for the moment.

  • Page 32: What Can I Do If I Can't Send Or Receive Multimedia Messages

    HUAWEI CHM/CHC Smartphone FAQs 1 Basics Touch and attach images, audio clips, or videos to the message. Touch Send. 1.10.2 What can I do if I can't send or receive multimedia messages?  Scenario: You may not be able to send a multimedia message when the network is experiencing difficulties or the signal reception is poor.

  • Page 33: Music

    HUAWEI CHM/CHC Smartphone FAQs 1 Basics 1.11 Music 1.11.1 How are my songs sorted? Albums: Songs are sorted by album. Artists: Songs are sorted by artist. All songs: Songs are sorted by name. Playlists: You can add songs to the playlists you have created.

  • Page 34: Where Are My Photos And Videos Saved By Default? Can I Change The Save Location

    HUAWEI CHM/CHC Smartphone FAQs 1 Basics The file is corrupted. The file is copyright-protected (for example, a .dcf file). Your phone does not have sufficient resources. Close some third-party applications, and try again. In some rare cases, unknown errors may occur in your phone's operating system or applications.

  • Page 35: What Photo Formats And Sizes Does My Phone Support

    HUAWEI CHM/CHC Smartphone FAQs 1 Basics 1.12.9 What photo formats and sizes does my phone support? The photo format of your phone is JPG by default. The size of a photo depends on the current image resolution and shooting mode.

  • Page 36: Bluetooth

    HUAWEI CHM/CHC Smartphone FAQs 1 Basics 1.14 Bluetooth 1.14.1 Does my phone support Bluetooth headsets? Yes. 1.14.2 Can I connect my phone to a Bluetooth USB keyboard or mouse? 1.14.3 What files can be transmitted using Bluetooth? Photos, audio clips, videos, web pages, and contacts can be transmitted using Bluetooth.

  • Page 37: Why Can't My Phone Be Discovered By Other Bluetooth Devices

    HUAWEI CHM/CHC Smartphone FAQs 1 Basics To share a contact, go to Contacts, and touch . From the displayed option menu, choose Import/Export. Then touch Share contacts > Bluetooth. 1.14.5 Why can't my phone be discovered by other Bluetooth devices? ...
  • Page 38 HUAWEI CHM/CHC Smartphone FAQs 1 Basics Solution 2: Turn on Bluetooth from the notification panel.  Bluetooth is turned on, but your phone is not set to be visible to other devices. Solution: Go to Settings and touch Bluetooth > Visibility.

  • Page 39: What Is Bluetooth's Working Range

    HUAWEI CHM/CHC Smartphone FAQs 1 Basics  The Bluetooth detection has timed out. Solution 1: Touch Settings > Bluetooth, turn off Visibility and turn it back on to recount the detection time. (Refer to the preceding figure.) Touch > Visibility timeout and set a longer timeout period.

  • Page 40: Gps Navigation

    HUAWEI CHM/CHC Smartphone FAQs 1 Basics Your phone supports Bluetooth games. The method for using this function varies depending on third-party games. The following is for general reference: Open the game and search for other Bluetooth-capable devices. Pair your phone with another device.

  • Page 41: Can I Download Themes To My Phone? Does My Phone Support Live Wallpapers

    HUAWEI CHM/CHC Smartphone FAQs 1 Basics 1.17 Can I download themes to my phone? Does my phone support live wallpapers? You cannot download themes to your phone, but your phone supports live wallpapers. 1.18 Does my phone support video calls or video chats? Your phone does not support video calls, but it comes with a front camera, and you can install third-party applications for video chats.

  • Page 42: Does My Phone Come With A Headset? What Line Order Does My Phone Support

    HUAWEI CHM/CHC Smartphone FAQs 1 Basics 1.21 Does my phone come with a headset? What line order does my phone support? Your phone's headset adopts the American line order, which is the mainstream line order in the industry. The headset comes with the hook button for you to answer or end a call as well as to start or stop playing music.

  • Page 43: Common Settings

    HUAWEI CHM/CHC Smartphone FAQs 2 Common settings Common settings 2.1 Email 2.1.1 How do I configure email settings?  Adding an email account On the home screen, touch Email > Account setup. An email account can be configured automatically or manually.
  • Page 44 HUAWEI CHM/CHC Smartphone FAQs 2 Common settings 5 Touch Next and enter the account name and password to log in to the email. 35 / 87...
  • Page 45 HUAWEI CHM/CHC Smartphone FAQs 2 Common settings 6 Touch Next to configure the email receiving settings, such as the inbox checking frequency. 36 / 87...
  • Page 46 HUAWEI CHM/CHC Smartphone FAQs 2 Common settings 7 Touch Next to name the account and enter your name. Touch Done to log in to your email and then access the inbox of the email account. 37 / 87...
  • Page 47 HUAWEI CHM/CHC Smartphone FAQs 2 Common settings Auto setup: You can automatically set up your email account for certain email service providers only when the email settings have been preconfigured on your phone. To automatically set up an email account, do as follows: 1 On the Account setup screen, enter your email account name and password.

  • Page 48: Can I View Emails When No Internet Connection Is Available On My Phone

    HUAWEI CHM/CHC Smartphone FAQs 2 Common settings 2.1.2 Can I view emails when no Internet connection is available on my phone? Yes but only if the emails have been downloaded to your phone. 2.1.3 How do I log in to my Gmail account? Go to Gmail.
  • Page 49 HUAWEI CHM/CHC Smartphone FAQs 2 Common settings Turn on Wi-Fi to search for Wi-Fi networks in range. If Wi-Fi is turned on, your phone automatically searches for available Wi-Fi networks. Touch the desired network. In the displayed dialog box, enter the password for the Wi-Fi network and touch Connect.

  • Page 50: What Wi-Fi Protocols Does My Phone Support

    HUAWEI CHM/CHC Smartphone FAQs 2 Common settings 2.2.2 What Wi-Fi protocols does my phone support? Your phone supports 802.11b/g/n. 2.2.3 Sometimes I cannot open web pages over a Wi-Fi connection. Why? Possible causes are as follows:  The x digital subscriber line (xDSL) connection failed. If the hotspot (such as a wireless router) your phone connects to accesses the Internet through xDSL and the xDSL connection fails, the Internet connection is unavailable.

  • Page 51: How Do I Know Whether My Phone Is Using Its Mobile Data Connection Or A Wi-Fi Connection To Access The Internet

    HUAWEI CHM/CHC Smartphone FAQs 2 Common settings 2.2.5 How do I know whether my phone is using its mobile data connection or a Wi-Fi connection to access the Internet? The Wi-Fi connection is always used first whenever it is successfully set up. If displayed in the upper right corner of the screen, that means you are using a Wi-Fi connection to access the Internet.
  • Page 52 HUAWEI CHM/CHC Smartphone FAQs 2 Common settings After a device connects to your phone over Wi-Fi, you can access the Internet from that device using your phone's mobile data connection. To set the hotspot name and encryption mode, choose Settings > Wireless & networks >...

  • Page 53: How Do I Connect My Phone To A Wi-Fi Hotspot With A Static Ip Address To Access The Internet

    HUAWEI CHM/CHC Smartphone FAQs 2 Common settings 2.4 How do I connect my phone to a Wi-Fi hotspot with a static IP address to access the Internet? Touch Settings > Wireless & networks > Wi-Fi. On the Wi-Fi screen, touch a hotspot. In the displayed dialog box, select Modify network then Show advanced options.

  • Page 54: How Do I Set My Phone To Work As A Modem And Provide Internet Access For Computers

    HUAWEI CHM/CHC Smartphone FAQs 2 Common settings When your phone uses DHCP to access the Internet through Wi-Fi, it must wait for the router to assign it a dynamic IP address, which takes time. By specifying a static IP address for your phone, this issue is resolved.

  • Page 55: How Do I Turn On Or Off Vibration For Incoming Calls And Messages

     For the CHM-U01/CHC-U01/CHC-U23 (support for dual SIM cards): Go to Settings. Touch Sound > Card 1 phone ringtone/Card 2 phone ringtone. Select the desired ringtone and touch the check icon in the upper right corner.

  • Page 56: How Do I Change The System Font Size

    2.8.1 How do I set a SIM card as the primary SIM card and the other as the secondary one? CHM-U01/CHC-U01/CHC-U23: SIM card 1 is the primary card and SIM card 2 is the secondary card. You cannot set the primary and secondary cards yourself.

  • Page 57: Can I Log In To My Email Account Using The Browser On My Phone

    HUAWEI CHM/CHC Smartphone FAQs 2 Common settings To save a web page to bookmarks, on the browser screen, touch on the left of the address box, and touch 2.8.4 Can I log in to my email account using the browser on my phone? Yes.

  • Page 58: How Do I View My Phone's Data Service Status Or Disable The Data Service

    2.8.12 Are there any restrictions on data services? The CHM-U01/CHC-U01/CHC-U23 supports dual SIM cards. When SIM card 1 is inserted, you can only use the data services on SIM card 1. When SIM card 1 is not inserted or is deactivated, you can use the data services on SIM card 2.
  • Page 59 HUAWEI CHM/CHC Smartphone FAQs 2 Common settings Touch Add VPN network. On the displayed Edit VPN network screen, set the required parameters and touch Save. On the displayed screen, enter your user name and password and touch Connect. 50 / 87...

  • Page 60: Screen Lock

    HUAWEI CHM/CHC Smartphone FAQs 2 Common settings 2.9 Screen lock 2.9.1 How do I set a screen unlock PIN? Choose Settings > Privacy & security > Security > Screen security > Screen lock and touch PIN. Under Input your PIN, enter a PIN.

  • Page 61: How Do I Set A Screen Unlock Pattern

    HUAWEI CHM/CHC Smartphone FAQs 2 Common settings 2.9.3 How do I set a screen unlock pattern? Go to Settings and touch Privacy & security > Security > Screen security > Screen lock > Pattern. On the Draw an unlock pattern screen, swipe your finger across the screen to connect four or more dots together in a pattern and touch Continue.

  • Page 62: Why Doesn't My Phone Screen Turn Off After I Cover My Palm On It

    HUAWEI CHM/CHC Smartphone FAQs 2 Common settings To unlock the screen, press the power button to turn on the screen and follow the onscreen instructions to unlock the screen, such as entering the PIN or drawing the unlock pattern. 2.9.6 Why doesn't my phone screen turn off after I cover my palm on it? N/A.

  • Page 63: How Do I Download Third-Party Applications

    HUAWEI CHM/CHC Smartphone FAQs 2 Common settings 2.11.2 How do I download third-party applications? You can download third-party applications using Google's Play Store or the browser. 2.11.3 Can I change the default installation location for applications? Yes. On the home screen, go to Settings. Touch All > Storage > Default location. Then select a default storage location.

  • Page 64: What Can I Do If I Can't Install An Application

    HUAWEI CHM/CHC Smartphone FAQs 2 Common settings  Uninstalling applications On the home screen, go to Settings. Touch Manage apps, select the application you want to uninstall, and touch Uninstall. 2.11.5 What can I do if I can't install an application? Cause 1: Your phone's storage space is insufficient.

  • Page 65: Does My Phone Support Photo Shooting Using Remote Control? If Yes, How Do I Download And Install The Application That Supports Such A Function

    HUAWEI CHM/CHC Smartphone FAQs 2 Common settings Cause 2: The application may not be compatible with your phone system version. Your phone is running Android 4.4. 2.11.6 Does my phone support photo shooting using remote control? If yes, how do I download and install the application that supports such a function? No.

  • Page 66: Can I Install Third-Party Applications To A Microsd Card? If So, Will Running These Third-Party Applications Take Up My Phone's Storage

    HUAWEI CHM/CHC Smartphone FAQs 2 Common settings 2.12.2 Can I install third-party applications to a microSD card? If so, will running these third-party applications take up my phone's storage? Yes, you can install third-party applications to a microSD card. Some temporary data will be saved to your phone's memory when these applications run, which is normal.

  • Page 67: Can I Back Up My Contact Groups

    HUAWEI CHM/CHC Smartphone FAQs 2 Common settings 2.13.2 Can I back up my contact groups? Yes. 2.13.3 What data can be backed up on my phone? You can back up your contacts, messages, calendar events, and applications. 2.13.4 What data can be restored on my phone? You can restore your contacts, messages, calendar events, and applications.

  • Page 68: What Does The Manage Apps Screen Look Like

    HUAWEI CHM/CHC Smartphone FAQs 2 Common settings 2.14.3 What does the Manage apps screen look like?  In the upper part, you can switch between the following four tabs: All, Running, On SD card, and Downloaded.  In the middle part, you can see a list of applications.

  • Page 69: Does My Phone Come With Security Guard

    HUAWEI CHM/CHC Smartphone FAQs 2 Common settings  Touch an application, on the displayed screen, you can perform operations on the application, including Force stop, Disable, Clear data, and Clear cache. 2.15 Does my phone come with Security Guard? 60 / 87...

  • Page 70: Does My Phone Support The Blacklist Function Of Security Guard

    HUAWEI CHM/CHC Smartphone FAQs 2 Common settings 2.16 Does my phone support the blacklist function of Security Guard? 2.17 How do I configure the weather settings? On the home screen, go to Widget. Touch Weather to access it. On the displayed screen, flick your finger left or right to view the weather of different cities.

  • Page 71: Can I Synchronize My Phone's Date And Time With The Network

    HUAWEI CHM/CHC Smartphone FAQs 2 Common settings 2.19 Can I synchronize my phone's date and time with the network? Yes. To do so: On the home screen, go to Settings. Touch All > Date & time. Turn on Automatic date & time and Automatic time zone.

  • Page 72: How Do I Turn On Or Off Airplane Mode

    HUAWEI CHM/CHC Smartphone FAQs 2 Common settings 2.24 How do I turn on or off airplane mode? On the home screen, go to Settings. Under Wireless & networks, touch More. Then turn on or off Airplane mode. In airplane mode, your mobile network will be unavailable.

  • Page 73: Is My Phone Provided With A Status Indicator

    Ultra long battery life, ultra strong signal reception, and ultra high quality  Easy to use Huawei EMUI 3.0 (on Android 4.4) Standard and simple UI switch at the touch of a button Comprehensively improved multi-task processing capabilities 64 / 87...

  • Page 74: Others

    HUAWEI CHM/CHC Smartphone FAQs 3 Others Others 3.1 Does my phone support the quick calling function when the screen is turned off? 3.2 Does my phone support multi-screen interaction? Yes. 3.2.1 How do I enable multi-screen interaction? Unlock your phone, flick down from the top of the screen to open the shortcuts menu, and then touch Multi-screen.
  • Page 75 HUAWEI CHM/CHC Smartphone FAQs 3 Others Figure 3-1 Note displayed to ask you to turn on Wi-Fi After your phone connects to a Wi-Fi network, flick down from the top of the screen to open the shortcuts menu, and then touch Multi-screen.

  • Page 76: How Do I Enable Multi-Screen Interaction When Wi-Fi Is Turned On On My Phone

    HUAWEI CHM/CHC Smartphone FAQs 3 Others 3.2.1.2 How do I enable multi-screen interaction when Wi-Fi is turned on on my phone? Figure 3-2 Device list screen 3.2.2 How do I connect my phone to a multi-screen interaction device (DLNA device)? After you enable multi-screen interaction, your phone will display a list of multi-screen interaction devices, which are waiting to be discovered and presented.

  • Page 77: How Do I Connect To A Device If No Devices Are Discovered

    HUAWEI CHM/CHC Smartphone FAQs 3 Others Figure 3-3 Connecting to a discovered device 3.2.2.2 How do I connect to a device if no devices are discovered? If no devices are discovered, no other DLNA devices are available in the Wi-Fi network or other DLNA devices have not been discovered yet.

  • Page 78: How Do I Push Media Files To A Dlna Device

    HUAWEI CHM/CHC Smartphone FAQs 3 Others Figure 3-4 Message displayed when no DLNA devices are discovered 3.2.3 How do I push media files to a DLNA device? 3.2.3.1 How do I push an image to a DLNA device? Go to Gallery and play an image. Then the image will be automatically pushed to the DLNA device connected to your phone.

  • Page 79: Does The Phone Support Scheduled Power-On And Power-Off

    HUAWEI CHM/CHC Smartphone FAQs 3 Others Figure 3-5 Discovered Miracast device list 3.3 Does the phone support scheduled power-on and power-off? 3.4 Does the GPU support mainstream games? Yes. 3.5 How do I save battery power?  When you are not using the phone, press the power button to turn off the screen.

  • Page 80: How Long Does The Battery Stand If I Keep Using A Certain Function

    HUAWEI CHM/CHC Smartphone FAQs 3 Others  Turn off the mobile network by disabling Mobile data always on under Settings > More > Mobile networks.  Turn off GPS by disabling Access my location under Settings > Location access. 3.6 How long does the battery stand if I keep using a...

  • Page 81: How Do I Enter Recovery Mode And Restore My Phone To Its Factory Settings

    To check whether your phone has been rooted, it is recommended that you take your phone to a Huawei's service center where professional tools are provided. Connect your phone to a computer. On the computer, run adb shell. If $ is displayed, the phone has not been rooted.

  • Page 82: Can I Remove The Battery? Will Configuring My Phone To Automatically Set The Date And Time Generate Data Traffic

    HUAWEI CHM/CHC Smartphone FAQs 3 Others 3.15 Can I remove the battery? Will configuring my phone to automatically set the date and time generate data traffic? If your phone obtains the date and time from your operator's network when it powers on and registers with the network, it does not use an Internet connection to synchronize date and time, and no data traffic will be generated.

  • Page 83: Does My Phone Support App2Sd? How Do I Move An Installed Application To The Microsd Card

    HUAWEI CHM/CHC Smartphone FAQs 3 Others 3.21 Does my phone support App2SD? How do I move an installed application to the microSD card? No, your phone does not support App2SD. 3.22 How are my phone ROM and RAM allocated? The ROM and RAM sizes displayed on your phone may be smaller than the values in the phone specifications, because the system occupies a part.

  • Page 84: How Do I Check The Available Storage Space In My Phone Storage And Microsd Card

    HUAWEI CHM/CHC Smartphone FAQs 3 Others ROM partitions (a phone ROM is similar to a hard disk on a computer) 8 GB Partition Size Description Query method Space occupied by log partition Space occupied by flag tables of flash material...

  • Page 85: My Phone Can Stand By Normally, But The Screen Cannot Be Turned On. What Can I Do

    HUAWEI CHM/CHC Smartphone FAQs 3 Others 3.24 My phone can stand by normally, but the screen cannot be turned on. What can I do? Press and hold the power button (for less than 30s) until your phone vibrates or displays a low battery level icon.

  • Page 86: Why Does My Phone Receive No Signal After I Activated The Function Of Enabling Only 4G Data Service

    HUAWEI CHM/CHC Smartphone FAQs 3 Others 3.27 Why does my phone receive no signal after I activated the function of enabling only 4G data service? This issue is not applicable to versions outside China. This issue is found in the China Telecom version only.

  • Page 87: Status. What Can I Do

    HUAWEI CHM/CHC Smartphone FAQs 3 Others 3.33 After I insert and remove the headset, my phone's screen will freeze (cannot be unlocked when I swipe on the screen or cannot be turned on when I press the power button) for 2 to 3 minutes until my phone detects the headset's status.

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