RADtec PH Instruction Manual page 20

Real flame patio heater
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After Two-Year Warranty – Post-Warranty Repair
For post-warranty repair, the procedure is the same as outlined above for RMA and shipping. However, you are
responsible for shipping charges both ways, current labor ($75 per hour if not under warranty), and the current price of
part(s) used in the repair.
WARRANTY EXCLUSIONS:
RADtec accepts no liability for problems caused by after-market parts and hardware modifications or additions. RADtec is
not responsible for giving any technical support concerning the installation or integration of any component the customer
did not pay RADtec to install. This warranty is null and void if the defect or malfunction was due to damage resulting from
operation not within manufacturer specifications. It will also be null and void if there are indications of misuse and/or
abuse. RADtec has the option of voiding the warranty if anyone other than an RADtec technician attempts to service the
product. RADtec will not warrant any problems arising from an act of God (lightning, flooding, tornado, etc.), electrical
spikes or surges, or problems arising out of hardware, software, or additional devices added to complement any
system/component bought at RADtec. Under no circumstances will RADtec be responsible for any refund or remuneration
exceeding the original purchase price of the product less any shipping fees. RADtec will not be held responsible for
typographical errors on sales receipts, repair tickets, or on our website. RADtec makes every effort to make sure all
information on our website is correct.
Warranty Form
Cut and fill out warranty card and mail to RADtec.
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