Troubleshooting - RADtec PH Instruction Manual

Real flame patio heater
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TROUBLESHOOTING

IF THE PROBLEM IS: AND THIS CONDITION EXISTS:
Pilot won't light
Pilot won't stay lit
Burner won't light
Burner flame is low
Note: Do not operate
heater below
5 ℃ (40
)
°F
Emitter glows
uneven
Note: Bottom 2.5cm of
emitter normally does
not normally glow
Carbon build-up
Thick black smoke
Cylinder valve is closed
Blockage in orifice or pilot tube
Air in the gas line
Low gas pressure
Igniter fails
Dirt build up around pilot
Connection between gas valve and pilot
assembly is loose
Bad thermocouple
Gas pressure is low
Blockage in orifice
Control knob is not in "ON" position
Gas pressure is low
Outdoor temperature is greater than 5℃(40
and tank is less than 25% full
Supply hose is bent or kinked
Control knob is fully " ON"
Gas pressure is low
Base is not on a level surface
Heater not level
Dirt or film on reflector and emitter
Blockage in burner
THEN DO THIS:
Open valve
Clean or replace orifice or pilot tube
Open gas line and bleed it (pressing
control knob in) for not more than
1-2 minutes or until you smell gas
Replace gas cylinder
Use match to light pilot, and obtain new
igniter and replace.
Clean dirt from around pilot
Tighten connection and perform
leak test
Replace thermocouple
Replace gas cylinder
Clear blockage
Turn control knob to "ON" position
Replace gas cylinder
)
°F
Replace gas cylinder
Straighten hose and perform leak test on
hose
Turn control knob to "OFF", let it cool to
room temperature and check burner and
orifices for blockage
Replace gas cylinder
Place heater on a level surface
Level heater
Clean reflector and emitter
Turn control knob to "OFF", let it cool to
room temperature and remove
blockage and clean burner inside and
outside.
- 13 -

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