RADtec PH Instruction Manual page 18

Real flame patio heater
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At the end of the life of the appliance, please dispose of the appliance according to local regulations and guidelines.
IN THE EVENT OF ANY PROBLEMS, PLEASE ALWAYS CONSULT YOUR LOCAL DEALER.
Limited Warranty
RADtec provides a 30-Day Return Window (see refund and return policy page) and the following limited warranty.
This limited warranty extends only to the original purchaser.
Please note that any warranty services or questions must be accompanied by order number from the transaction through
which the warranted product was purchased and the ID number located on the unit. The order number and ID# serve as your
warranty numbers and must be retained. RADtec will offer no warranty service without these numbers. RADtec warrants
this product and its parts against defects in materials or workmanship for (2) years' parts and labor (residential use) and (1)
year parts and labor (commercial use) from the original ship date. During this period, RADtec will repair or replace
defective parts with new or reconditioned parts at RADtec's option, without charge to you.
Shipping fees incurred from returns for under-warranty service in the first 30-days will be paid by RADtec. All shipping
fees both to and from RADtec following this 30-day period must be paid by the customer. All returns, both during and
following the 30-day period, must be affected via the Procedures for Obtaining Warranty Service described below. All
original parts (parts installed by RADtec at the original build) replaced by RADtec or its authorized service center,
become the property of RADtec. Any after-market additions or modifications will not be warranted. The heater owner is
responsible for the payment, at current rates, for any service or repair outside the scope of this limited warranty.
RADtec makes no other warranty, either express of implied, including but not limited to implied warranties or
merchantability, fitness for a particular purpose, or conformity to any representation or description, with respect to this
heater other than as set forth below. RADtec makes no warranty or representation, either express or implied, with
respect to any other manufacturer's product or documentation, its quality, performance, merchantability, fitness for a
particular purpose, or conformity to any representation or description.
Except as provided below, RADtec is not liable for any loss, cost, expense, inconvenience or damage that may result
from use or inability to use the heater. Under no circumstances shall RADtec be liable for any loss, cost, expense,
inconvenience or damage exceeding the purchase price of the heater.
The warranty and remedies set forth below are exclusive and in lieu of all others, oral or written, expressed or implied.
No reseller, agent or employee is authorized to make any modification, extension or addition to this warranty.
Warranty Conditions
The above Limited Warranty is subject to the following conditions:
7. This warranty extends only to products distributed and/or sold by RADtec. It is effective only if the products are
purchased and operated in the USA. (Within the USA including US 48 States, Alaska, and Hawaii.)
8. This warranty covers only normal use of the heater. RADtec shall not be liable under this warranty if any damage
or defect results from (i) misuse, abuse, neglect, improper shipping or installation; (ii) disasters such as fire, flood,
lightning or improper electric current; or (iii) service or alteration by anyone other than an authorized RADtec
representative; (iv) damages incurred through irresponsible use, including those resulting from mounting the
heater above a body of water, mounting the heater vertically and or other non-recommended practices.
9. You must retain your bill of sale or other proof of purchase to receive warranty service.
10. No warranty extension will be granted for any replacement part(s) furnished to the purchaser in fulfillment of this
warranty.
11. RADtec makes no warranty either expressed or implied regarding third-party (non-RADtec) parts.
12. You must have filled out and filed your Warranty Card with RADtec to activate this warranty.
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