Page 2
This guide walks you through adding Wellcam to your account and installing it in your loved one’s home. Wellcam is designed to empower safe and healthy independent living. Extend wellbeing to everyone you love and stay connected using video and Two-Way Audio. Loved ones simply press the Call-out button on Wellcam to reach you or another caregiver.
In the box Overview • Wellcam™ camera ❶ ❷ • Power adapter • Things to Try guide • Quick Start guide ❸ ❶ • Wall anchors & screws (x2) Pre-installation checklist ❹ • Wellcam™ camera • Power adapter ❺ • Fast internet connection •...
Page 4
To set up your Recording Rules, tap the Navigation Menu icon Setting up Wellcam in the top left, tap the Video option, tap the Settings icon in the top right, tap Recording Rules, and tap + Add New Rule. We recommend choosing Video Analytics (not available with all You can use a smart phone, tablet, or computer to set service packages).
Page 5
• Press the Menu button. Log in to the Customer Website and navigate to buttons, select Access Point. Video > Settings > Add Video Device • Using the Volume • Wait for Wellcam’s front LED light to turn white. Select the camera from the video device list or type in its MAC Using a Wi-Fi enabled laptop or desktop computer, connect to address to begin adding the camera.
Configuring Video Analytics Need help? for Wellcam Not receiving any notifications? Before you begin the configuration process, place Wellcam in its If the Call-out button is not sending you a notification, verify the final location in the home. Moving Wellcam after this setup notification recipients were properly set on the account.
Page 7
Questions? Trouble connecting Wellcam to your network? Try these steps: Visit www.alarm.com/supportcenter Unplug the power adapter from the outlet. or contact your service provider Wait 10 seconds. Plug the power adapter back in to the outlet.
LED guidance Did you know? •••• Flashing green+red Wellcam is being factory reset • You can use the Mobile App to link multiple systems to your • primary account for quick access using the same login and Power off Solid red password.
Page 9
Now you can use your primary login to access your Wellcam account. • Reorient or relocate the For product available in the USA/Canada To switch between linked systems, tap the navigation icon, tap your receiving antenna. market, only channel 1~11 can be operated. system’s name, and select the other system you wish to access.
Page 10
Le présent appareil est conforme aux CNR Users should also be advised that should be installed and operated with Pour les produits disponibles aux d’Industrie Canada applicables aux appareils high-power radars are allocated as primary minimum distance 20cm between the États-Unis / Canada du marché, seul le radio exempts de licence.
Need help?
Do you have a question about the Wellcam ADC-V622-WELL and is the answer not in the manual?
Questions and answers