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Troubleshooting - Black & Decker VP800 Instruction Manual

3.6 volt 3 position pivot screwdriver
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90502289 - VP800 Scre
Problem
• Battery will not charge.
• Tool will not drill.
• Screws stripping
• Screws not fully seated.
For assistance with your product, visit our website www.blackanddecker.com for the
location of the service center nearest you or call the BLACK & DECKER help line at
1-800-544-6986.
SERVICE INFORMATION
All Black & Decker Service Centers are staffed with trained personnel to provide
customers with efficient and reliable power tool service. Whether you need technical
advice, repair, or genuine factory replacement parts, contact the Black & Decker location
nearest you. To find your local service location, refer to the yellow page directory under
"Tools—Electric" or call: 1-800-544-6986 or visit www.blackanddecker.com
FULL TWO-YEAR HOME USE WARRANTY
Black & Decker (U.S.) Inc. warrants this product for two years against any defects in
material or workmanship. The defective product will be replaced or repaired at no charge
in either of two ways.
The first, which will result in exchanges only, is to return the product to the retailer from
whom it was purchased (provided that the store is a participating retailer). Returns should
be made within the time period of the retailer's policy for exchanges (usually 30 to 90 days
after the sale). Proof of purchase may be required. Please check with the retailer for their
specific return policy regarding returns that are beyond the time set for exchanges.
The second option is to take or send the product (prepaid) to a Black & Decker owned or
authorized Service Center for repair or replacement at our option. Proof of purchase may
be required. Black & Decker owned and authorized Service Centers are listed under
"Tools-Electric" in the yellow pages of the phone directory and on our website
www.blackanddecker.com.
This warranty does not apply to accessories. This warranty gives you specific legal rights
and you may have other rights which vary from state to state. Should you have any
questions, contact the manager of your nearest Black & Decker Service Center. This
product is not intended for commercial use.
FREE WARNING LABEL REPLACEMENT: If your warning labels become illegible or are
missing, call 1-800-544-6986 for a free replacement.
Black & Decker (U.S.) Inc.,
701 E. Joppa Rd.
Towson, MD 21286 U.S.A.
5/10/06
2:27 PM
Page 8

Troubleshooting

Possible Cause
• Charger not plugged into.
a working outlet.
• Surrounding air temperature
too hot or too cold.
• Torque adjustment collar in
wrong position
• Torque adjustment collar
setting too high.
• Torque adjustment collar
setting too low.
8
Possible Solution
• Plug charger into a
working outlet. Refer to
"Important Charging
Notes" for more details.
• Check current at
receptacle by plugging in
a lamp or other appliance.
• Check to see if
receptacle is connected to
a light switch which turns
power off when you turn
out the lights.
• Move charger and tool
to a surrounding air
temperature of above 40
degree F (4,5°C) or below
105 degree F (+40,5°C).
• Move collar position to
"2" drill mode.
• Move collar position to
a lower setting.
• Move collar position to
a higher setting.
See 'Tools-Electric'
– Yellow Pages –
for Service & Sales

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