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EPC-3221 CompactPCI
System Controller Board and Optional C1XTN02 Transition I/O Module
®
Customer Support
Accessing the Web Site
In-depth printable service manuals and other documentation are available for download from
the RadiSys Web site:
http://www.radisys.com
Then click on
documentation for current and discontinued products is available at this Web site in Adobe
Acrobat
®
Reader
™
software.
Calling Technical Support
1. Have the RadiSys product model and serial number available.
2. Call Technical Support:
In the continental USA, Monday – Friday, 7:00 a.m. – 6:00 p.m., Central Time, dial
•
1–800–438–4769.
Outside the USA, dial 1–713–541–8200 (add long distance/international access
•
codes).
In Europe, Monday – Friday, 8:30 a.m. – 5:00 p.m., dial +31–36–5365595.
•
Inspection of Contents / Packaging of Product
The packaging for this product has been tested to assure that it will withstand responsible
handling by the carrier.
Caution : Inspect contents immediately and file a claim with the delivering carrier for any
damage. Save the shipping box and packaging material to use for any further shipment of this
equipment.
However, if the packaging is damaged and is not suitable for shipment, call RadiSys Technical
Support to obtain new packaging. The warranty may be void if the product is returned using
unapproved or damaged original packaging.
Returning Your Product
The Returned Material Authorization (RMA) number and the serial number of each returned
product must be written on the outside of the package and on any enclosed correspondence.
Note: The factory will refuse the shipment if it is sent freight collect or if it does not display
an RMA number.
vi
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
Support
to access a link to the manuals, addenda, drivers and BIOS. The
PDF format. Documentation may be viewed and printed using the free Acrobat
®
®
Service Manual
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