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Visual test
Customer fault verification
Default
confirmed?
Yes
Software inspection - Update
Repairing => symptom sheet
Standard test
No
Mobile
No
Default
Yes
> Level 2 ?
Yes
Return to
Sagem
REF MTB DTS 9- Indice B - December 09 2005
No
Yes
OK?
No
Delivery to
customer
Site technical documentation EC 2005 myZ 5
Standard test
Default
found ?
No
> 1 return
no found ?
Yes
Return to
Sagem
Page 3-2
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