Sagem myZ-5 Technical Documentation Manual
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Sagem myZ-5 Technical Documentation Manual

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SITE TECHNICAL DOCUMENTATION
EC 2005 myZ 5
Doc. No. : MTB DTS 9
Version : B
Date : December 09 2005
Produced by SAGEM COMMUNICATION GROUPE SAFRAN
ZI NORD Chemin de Baillot, BP 357, 82003 Montauban cedex, France
Tel (33) 5 63 21 21 21 - Fax (33) 5 63 21 21 54
Copyright 2005
SAGEM
Montauban, France
Contents
REF MTB DTS 9- Indice B - December 09 2005
Page 1

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  • Page 1 Version : B Date : December 09 2005 Produced by SAGEM COMMUNICATION GROUPE SAFRAN ZI NORD Chemin de Baillot, BP 357, 82003 Montauban cedex, France Tel (33) 5 63 21 21 21 - Fax (33) 5 63 21 21 54...
  • Page 2 Site technical documentation EC 2005 myZ 5 Contents REF MTB DTS 9- Indice B - December 09 2005 Page 2...
  • Page 3 Site technical documentation EC 2005 myZ 5 CONFIDENTIALITY This document is SAGEM's limited company property. It can not be reproduced or communicated without the written license. Contents REF MTB DTS 9- Indice B - December 09 2005 Page 3...
  • Page 4 Site technical documentation EC 2005 myZ 5 Contents CHAPTER 1 - FOREWORD 1-1 HOW TO USE THE SITE TECHNICAL DOCUMENTATION 1-1-1 Use 1-2 ABREVIATIONS 1-3 COMMENTS SHEET CHAPTER 2 - DESCRIPTION - OPERATION 2-1 REMINDERS ABOUT THE GENERAL CHARACTERISTICS OF GSM AND PCS NETWORKS 2-2 REMINDERS ABOUT THE HAND SET CHARACTERISTICS 2-3 IN &...
  • Page 5 Site technical documentation EC 2005 myZ 5 TEST SHEETS CHAPTER 5 - MAINTENANCE PROCEDURES 5-1 TECHNICAL WORK LEVELS 5-2 SHORT LOOP PROCESS 5-3 MAINTENANCE TOOLS PROCEDURE SHEETS CHAPTER 6 - ACCESSORIES 6-1 CIGAR LIGHTER CHARGERAC1 6-1-1 Description 6-1-2 Charactéristics 6-2 PEDESTRIAN HANDSFREE KIT 6-2-1 Description 6-2-2 Charactéristics 6-3 DATA CABLE PC USB...

  • Page 6: How To Use The Site Technical Documentation

    The information contained in this document is non-contractual, since phone characteristics can change. Phones are managed based on SAGEM handset codes; any order for spare parts must refer to these codes (typical code 25 xxx xxx-x). 1.1 HOW TO USE THE SITE TECHNICAL DOCUMENTATION This is a modular document.
  • Page 7 Chapter 5: Maintenance procedures, contains level 0 to 2 maintenance procedures to be carried out on the equipment, and the procedure to return to SAGEM level 3. Chapter 6: Accessories, describes the characteristics of accessories for EC 2005 myZ 5 phones.

  • Page 8: Comments Sheet

    PIN Unlocking key Radio Frequence Specific Absortion Rate Subscriber Identity Module Short Message Service SMS CB Short Message Service Cell Broadcast Sagem Mobile Tools Thin Film Transistor USSD Unstructured Supplementary Service Data Video Graphics Array Wireless Application Protocol WiFi Wireless Fidelity Wireless Session Protocol 1.3COMMENTS SHEET...
  • Page 9 Site technical documentation EC 2005 myZ 5 Document title: 6LWH 7HFKQLFDO 'RFXPHQW Reference : Date : Please fill in the following table : ([FHOOHQW *RRG )DLUO\ JRRG 3DVVDEOH Easy to find the required information Clarity of information provided Quality and accuracy of information given Document outline Document presentation and appearance Quality of illustrations...

  • Page 10: Chapter 2 - Description - Operation

    Frequency and temporal multiplexing / frequency duplexing Cell radius (km) 0,3 to 30 0,1 to 4 0,1 to 4 SAGEM terminal power (W) 7DEOH   5DGLR ,QWHUIDFH Table 2 shows powers as a function of the network: *60  '&6  3&6 ...
  • Page 11 Site technical documentation EC 2005 myZ 5 2.2 REMINDERS ABOUT THE CHARACTERISTICS AND OPTIONS General characteristics Name Name EC 2005 myZ 5 Size Dimensions 85 x 42 x 23 mm Weight Volume Power management Battery type Li-Ion 650mAh Connector type Clam Charging time Talk time...
  • Page 12 Site technical documentation EC 2005 myZ 5 Radio Type GSM triband GSM Band 900 / 1800 / 1900 MH Voice codecs EFR, FR, HR, AMR Operating system Operating System Proprietary Connectivity Radio GPRS Yes class 10 (4+1 & 3+2) EDGE UMTS Internet Browser...
  • Page 13 Site technical documentation EC 2005 myZ 5 E mail IMPS Predictive text input Video & images Camera Yes, CMOS VGA definition (640 x 480) Image features Video Player Yes, play and record (H263 format) Image Format BMP, WBMP, PNG, JPEG, GIF, animated GIF Audio Audio player Audio Recorder...
  • Page 14 Site technical documentation EC 2005 myZ 5 OTA dowload Protocol supported EMS, MMS, WSP Get, WAP save as, PC Sync Wallpapers Yes via EMS, WAP, PC Downloading (MPAS) Animation Yes via EMS, WAP, PC Downloading (MPAS) Menu icon Download skins Games Ringtones Java application...
  • Page 15 Site technical documentation EC 2005 myZ 5 Automatic redial SIM toolkit Vibrate mode Speed dialing voice mail only by long press Call list Caller ID Any key answer Automatic hang up Special features Keyboard features Scroll key Programable key Yes 2 keys Side key Direct access key Keypad lock...
  • Page 16 Site technical documentation EC 2005 myZ 5 Memory Memory Internal phone book Depending on available free shared memory, up to 3,7MB Memoire message Depending on available free shared memory, up to 3,7MB Redial List Additional multimedia memory Embedded memory 3,7 MBytes Contents REF MTB DTS 9- Indice B - December 09 2005 Page 2-7...
  • Page 17 POWER SUPPLY IMAGE VOLTAGE, connect this VBAT signal to "CHARGER" (pin n°1) to switch the module on. INTI2C Interrupt signal reserved for sagem specific accessories Link v24 suit for accessory data Link v24 suit for accessory data Link v24 suit for accessory data...
  • Page 18 : IMEI (bar code), a2 : IMEI (15 characters) b1 : Reference of product / aesthetic used . b2 : Kind of handset / SAGEM Family. c1: customer personalisation d1: Production date (date code) + Production level, Ex. F260/03 = (F) fabrication area (F : Fougères), (260) day of year, (03) last digit of year (03®2003).
  • Page 19 Health EN 50360 / EN 50361 2.6 EQUIPEMENTS The description and operation of SAGEM EC 2005 myZ 5 are given in the "User’s handbook" supplied with the handset. This chapter only describes equipment that operates with the EC 2005 myZ 5 handset.
  • Page 20 Site technical documentation EC 2005 myZ 5 2.6.1.1 Charactéristics Designation Technology Weight Voltage Capacity 2.6.1.2Description Li-ion type batteries are used. They are rechargeable using: - mains power supply module. Batteries caution use: ·Store the batteries in a dry and cool place (excessive cold and heat damage the batteries reliability). ·They must never be stored in bulk, even the rejects, to avoid any short circuits.
  • Page 21 Site technical documentation EC 2005 myZ 5 2.6.1.3Charging time The following table shows typical charging times for different batteries. Battery : Li-Ion 650mAh Charger simple unregulated chargers 230 Voltage 230 V (110V) Charging times 1h 45 2.6.2 Mains modules 2.6.2.1 Description These mains power supply modules accept large dynamic variations in the power supply network.
  • Page 22 Site technical documentation EC 2005 myZ 5 2.6.2.2 Simple mains modules Designation Weight (g) Volume (cm3) Voltage AUS Main module 230 V CE Main module 230 V UK Main module 230 V US Main module 110 V Contents REF MTB DTS 9- Indice B - December 09 2005 Page 2-13...
  • Page 23 The conclusion of each troubleshooting procedure is : ·Return to SAGEM =The Return to the SAGEM centre can concern either the card, or the radiotelephone according to instructions given to the Centres of repair. ·Delivery to the customer The mobiles will not be refurbished without a special and wtitten authorisation .
  • Page 24 Repairing => symptom sheet Standard test Mobile Default > 1 return > Level 2 ? no found ? Return to Delivery to Return to Sagem customer Sagem Contents REF MTB DTS 9- Indice B - December 09 2005 Page 3-2...
  • Page 25 Site technical documentation EC 2005 myZ 5 Visual test : -Connector condition (in / out connector, battery, SIM) -keypad concdition (elastomer,inscription) -Pane condition -Plug and position of battery -SIM card position -Oxidation -Charger test Standard test : -Display test : Hot Line menu -Contrast control -All keypad keys test (check bips keys) -Test fonction camera...

  • Page 26: List Of Reported Defects

    Site technical documentation EC 2005 myZ 5 3.2LIST OF REPORTED DEFECTS The following is a list of defects that may be reported : Default Anomaly Procédure No power up Symp sheet 04 No display up Symp sheet 04 Freezes up Test sheet 01 Broken LCD Symp sheet 04...
  • Page 27 Site technical documentation EC 2005 myZ 5 Proc sheet 1 20 Intermittent cut with reboot Proc sheet 3 01 Intermittent cut without reboot Proc sheet 1 20 Proc sheet 3 01 Not functioning keyboard Symp sheet 05 Lateral key problem Symp sheet 05 Proc sheet 1 20 SIM missing...
  • Page 28 Site technical documentation EC 2005 myZ 5 Vibrating device malfunction Symp sheet 07 Vibrating device malfunction Symp sheet 07 Defective audio connector Symp sheet 08 No network localisation Symp sheet 02 Intermittent calls drop Symp sheet 02 Proc sheet 1 20 Radio control no OK Proc sheet 3 01 Outgoing call failure...
  • Page 29 BATTERY TOO LOW Battery state Replace the battery Nota : Return centre after sales service department SAGEM can concern either the card, or the mobile, according to instructions given to the CRAs. 3.4 OTHER ERROR MESSAGES Message drawn...
  • Page 30 Site technical documentation EC 2005 myZ 5 K.PAD LOCKED PRESS *OK Keypad locked Menu not available for this OPTION NOT AVAILABLE product version PROG.KEY NOT VALID Input Problems Calculation error with the ERROR!! calculator (division by zero) NOT AVAIL Not available PIN ERROR PIN input problems PIN2 BLOCKED...

  • Page 31: List Of Observed Defects

    3.5 LIST OF OBSERVED DEFECTS A SAGEM code is assigned to each confirmed defect. This code should be entered on Proc Sheet 3 01, SAGEM Factory Return, if the phone to be repaired is returned to SAGEM (see chapter 5).
  • Page 32 Site technical documentation EC 2005 myZ 5 SYMPTOM SHEETS Contents REF MTB DTS 9- Indice B - December 09 2005 Page 3-10...
  • Page 33 ENDURANCE BATTERY SYMP SHEET 01 AND CHARGER PROBLEM Symptom EC 2005 myZ 5 Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Test the charger Symp 07 7HVW 6KHHW  Symp 08 Symp 09 Symp 10 Procédure Proc 0 01 Replace the Ok ?
  • Page 34 COMMUNICATION SYMP SHEET 02 PROBLEM Symptom EC 2005 myZ 5 Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 09 Symp 10 Procédure Realise the WAVETEK Proc 0 01 test Proc 1 01 Proc 1 02 7HVW 6KHHW  Proc 1 04...
  • Page 35 NO FAULT GIVEN SYMP SHEET 03 Symptom EC 2005 myZ 5 Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Complete function by SMT Symp 06 Ur†‡ ÃÃTurr‡Ã Symp 07 Symp 08 Test the charger Symp 09 ÃUr†‡ÃTurr‡ÃÃ! Symp 10 Procédure Proc 0 01 Found...

  • Page 36: Display Problem

    Test Test 01 Ok ? Test 02 Test 03 Test 04 Test 05 Test 06 Test 07 Return to SAGEM SAV 3URF 6KHHW   RU  Contents REF MTB DTS 9- Indice B - December 09 2005 Page 3-14...

  • Page 37: Keypad Problem

    KEYPAD PROBLEM SYMP SHEET 05 Symptom EC 2005 myZ 5 Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Activate the « Bip Symp 06 touch » function Symp 07 Symp 08 Symp 09 Symp 10 Procédure Test the keypad listening Proc 0 01 Proc 1 01 the «...
  • Page 38 Ringtone Ok ? Proc 1 31 Proc 1 32 Proc 2 01 Proc 2 02 Proc 2 04 Proc 3 01 Return to SAGEM Proc 3 02 )LFKH 3URF   Proc 4 01 RX 3URF   Test Test 01...
  • Page 39 VIBRATING DEVICE SYMP SHEET 07 PROBLEM Symptom EC 2005 myZ 5 Symp 01 Symp 02 Symp 03 Symp 04 Test the vibrating device Symp 05 With the HOT LINE Symp 06 Symp 07 7HVW 6KHHW  Symp 08 Symp 09 Symp 10 Procédure Proc 0 01...

  • Page 40: Audio Problem

    AUDIO PROBLEM SYMP SHEET 08 Symptom EC 2005 myZ 5 Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 09 Symp 10 Realise a Wavetek Procédure Test Proc 0 01 7HVW 6KHHW  Proc 1 01 Proc 1 02 Proc 1 04...

  • Page 41: Camera Problem

    CAMERA PROBLEM SYMP SHEET 09 Symptom EC 2005 myZ 5 Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Take a photo of the test mir / Symp 06 take a video 7HVW 6KHHW   Symp 07 Symp 08 Symp 09 Symp 10 Procédure...
  • Page 42 Test 03 Test 04 Test 05 Test 06 Test 07 Do the Wavetek test U@TUÃTC@@U% Return to SAGEM Return to SAGEM QSP8ÃTC@@Uà Ã! ÃQ…‚pTurr‡Ã à !Â…Ã"à à Contents REF MTB DTS 9- Indice B - December 09 2005 Page 3-20...

  • Page 43: Chapter 4 - Tests And Checks

    4.2 TEST TOOLS The references of SAGEM tools, listed hereafter, are given in Appendix 1 : Composition table. The following test tools are necessary : -the ARC downloading kit, including the test case provided with: ·the data cable (to PC),...
  • Page 44 Site technical documentation EC 2005 myZ 5 4.3.2 Installing the ARC downloading kit The ARC downloading kit interfaces the SMT software with the phone to be repaired. -Connect the 9-pin SUB-D connector to the PC serial port (COM1). -Connect the power supply module to the mains power outlet. -Connect the phone to be repaired to the system connector.
  • Page 45 Site technical documentation EC 2005 myZ 5 TEST SHEETS Contents REF MTB DTS 9- Indice B - December 09 2005 Page 4-3...
  • Page 46 TEST AND CHECK BY SMT TEST SHEET 01 Test EC 2005 myZ 5 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Test 07 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 08 Proc 1 13 Proc 1 14...
  • Page 47 TEST AND CHECK BY SMT TEST SHEET 01 Test EC 2005 myZ 5 Test 01 Test 02 Test 03 Test 04 Test 05 !" # Test 06 Test 07 Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 08 Proc 1 13 Proc 1 14...
  • Page 48 TEST AND CHECK BY SMT TEST SHEET 01 Test EC 2005 myZ 5 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 " Test 07 Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 08 Proc 1 13 Proc 1 14...
  • Page 49 TEST AND CHECK BY SMT TEST SHEET 01 Test EC 2005 myZ 5 Test 01 Test 02 Test 03 Test 04 Test 05 & Test 06 Test 07 Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 08 Proc 1 13 Proc 1 14...
  • Page 50 TEST AND CHECK BY SMT TEST SHEET 01 Test EC 2005 myZ 5 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Test 07 Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 08 Proc 1 13 Proc 1 14...
  • Page 51 TEST AND CHECK BY SMT TEST SHEET 01 Test EC 2005 myZ 5 Test 01 Test 02 Test 03 Test 04 Test 05 /& Test 06 Test 07 Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 08 Proc 1 13 Proc 1 14...
  • Page 52 TEST AND CHECK BY SMT TEST SHEET 01 Test EC 2005 myZ 5 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Test 07 Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 08 Proc 1 13 Proc 1 14...

  • Page 53: Charger Test

    CHARGER TEST TEST SHEET 02 Test EC 2005 myZ 5 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Test 07 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 08 Ω...

  • Page 54: Battery Test

    BATTERY TEST TEST SHEET 03 Test EC 2005 myZ 5 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Test 07 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 08 Proc 1 13 Proc 1 14 Proc 1 18...
  • Page 55 CONSUMPTION TEST TEST SHEET 04 Test EC 2005 myZ 5 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Test 07 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 08 Proc 1 13 Proc 1 14 Proc 1 18...
  • Page 56 HOTLINE MENU TEST SHEET 05 Test EC 2005 myZ 5 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Test 07 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 " $ " $ "...

  • Page 57: Radio Test

    RADIO TEST TEST SHEET 06 Test EC 2005 myZ 5 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Test 07 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 ! "# Proc 1 08 Proc 1 13 Proc 1 14 Proc 1 18...
  • Page 58 RADIO TEST TEST SHEET 06 Test EC 2005 myZ 5 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Test 07 Procedure Proc 0 01 % & % & Proc 1 01 & Proc 1 02 +#, - .' + Proc 1 04 Proc 1 08 +,$+...
  • Page 59 PHOTO TEST TEST SHEET 07 Test EC 2005 myZ 5 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Test 07 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 • Proc 1 08 •...

  • Page 60: Chapter 5 - Maintenance Procedures

    5.2 SHORT LOOP PROCESS 1. Initialisation From the communication by Sagem and the reception of the concerned products by the short loop process, the Repair Centre shall comply with the above procedure. The application of the Short loop process will end when received the authorisation of repairing given by Sagem.
  • Page 61 Sagem. - The Out of warranty handsets and accessories (oxidation, shocks, …) will be repaired by the Repair Centre after acceptation by the customer of an estimate according to the Sagem out of warranty repair prices communicated.

  • Page 62: Maintenance Tools

    For the accessories received without the handsets, the procedure is the following: Accessories return procedure to Sagem Montauban to be used. The Repair Centre shall indicate on the parcel Accessories + model (ex : myC 3-2) for the accessories received in the Repair Centre without the handsets.
  • Page 63 Site technical documentation EC 2005 myZ 5 - Gloves - Tweezers - Soldering iron - metal dome positionning fixture EC2005 Code : 25221526-8 Contents REF MTB DTS 9- Indice B - December 09 2005 Page 5-4...

  • Page 64: Level 0 Maintenance

    Site technical documentation EC 2005 myZ 5 LEVEL 0 MAINTENANCE Contents REF MTB DTS 9- Indice B - December 09 2005 Page 5-5...
  • Page 65 5HPRYH DQG 3ODFH WKH EDWWHU\ Proc Sheet 0 01 Procedure Proc 0 01 myZ-5 Proc 1 01 Proc 1 02 Proc 1 04 7RROV  Proc 1 08 Risk of the procedure: Proc 1 13 • - Not applicable Proc 1 14 Damage battery lugs.

  • Page 66: Level 1 Maintenance

    Site technical documentation EC 2005 myZ 5 LEVEL 1 MAINTENANCE Contents REF MTB DTS 9- Indice B - December 09 2005 Page 5-7...
  • Page 67 5HPRYH DQG 3ODFH Proc Sheet 1 01 Procedure Proc 0 01 WKH ORZHU FDVLQJ RI PRELOH myZ-5 Proc 1 01 Proc 1 02 Proc 1 04 7RROV  Proc 1 08 Risk of the procedure: Proc 1 13 - Phillips screwdriver.
  • Page 68 5HPRYH DQG 3ODFH Fiche Proc 0 01 Procedure Proc 0 01 WKH ORZHU FDVLQJ RI WKH ORZHU VLGH myZ-5 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 08 Proc 1 13 Proc 1 14 Proc 1 18...
  • Page 69 5HPRYH DQG 3ODFH WKH DQWHQQD Proc Sheet 1 02 Procedure Proc 0 01 myZ-5 Proc 1 01 Proc 1 02 Proc 1 04 7RROV  Risk of the procedure: Proc 1 08 • Damage the casing. Proc 1 13 •...
  • Page 70 5HPRYH DQG 3ODFH Proc Sheet 1 04 Procedure Proc 0 01 7KH NH\SDG RI WKH ORZHU FDVLQJ RI PRELOH myZ-5 Proc 1 01 Proc 1 02 Proc 1 04 7RROV Risk of the procedure : Proc 1 08 • Damage the numeric keypad.
  • Page 71 5HPRYH DQG 3ODFH Proc Sheet 1 04 Procedure Proc 0 01 7KH NH\SDG RI WKH ORZHU FDVLQJ RI PRELOH myZ-5 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 08 Proc 1 13 Proc 1 14 Proc 1 18...
  • Page 72 Oxide the equipped electronic board. Phillips screwdriver Proc 1 14 Proc 1 18 Gloves Proc 1 20 Metal dome fixture of PN NBBSE  SAGEM  Proc 1 26 Proc 1 27 Plectrum Proc 1 29 Proc 1 30 Stick box...
  • Page 73 5HPRYH DQG 3ODFH Fiche Proc 1 13 Procedure Proc 0 01 7KH XSSHU FDVLQJ RI PRELOH myZ-5 Proc 1 01 Proc 1 02 Proc 1 04 7RROV  Proc 1 08 Risk of the procedure: Proc 1 13 • Phillips screwdriver.
  • Page 74 5HPRYH DQG 3ODFH Proc Sheet 1 14 Procedure Proc 0 01 7KH EDWWHU\ FRYHU ORFN myZ-5 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 08 7RROV  Proc 1 13 Risk of the procedure: • Proc 1 14 Damage the casing.
  • Page 75 5HPRYH DQG 3ODFH Proc Sheet 1 18 Procedure Proc 0 01 7KH HTXLSSHG HOHFWURQLF ERDUG myZ-5 Proc 1 01 Proc 1 02 Proc 1 04 7RROV  Proc 1 08 Risk of the procedure: Proc 1 13 • Damage the equipped electronic board.
  • Page 76 5HPRYH DQG 3ODFH Proc Sheet 1 18 Procedure Proc 0 01 7KH HTXLSSHG HOHFWURQLF ERDUG myZ-5 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 08 Proc 1 13 Proc 1 14 Proc 1 18 Proc 1 20...
  • Page 77 7KH GHIHFWLYH ERDUGV PXVW QHYHU EH PL[HG ZLWK WKH FRPSOHWH PRELOHV Test 3ODFHPHQW SURFHGXUH  Test 01 Test 02 1. Take a board in the stock of swap boards from the same Sagem reference. Test 03 Test 04 )XUWKHU RSHUDWLRQV  Test 05 Test 06 .(3URF VKHHW ...
  • Page 78 Proc 3 02 Humidity absorber Proc 4 01 Symptom Symp 01 Symp 02 Symp 03 Symp 04 Boards packaging SAGEM -> ARC Boards packaging ARC -> SAGEM Symp 05 Symp 06 Symp 07 Symp 08 Symp 09 Symp 10 Test...
  • Page 79 Assembly wavetek tests - See Technical documentation (test sheet 05) Tests OK Shipment of defective - Follow return instructions Back to customer boards to SAGEM page 5-31 Contents REF MTB DTS 9- Indice B - December 09 2005 Page 5-20...
  • Page 80 5HPRYH DQG 3ODFH Proc Sheet 1 26 Procedure Proc 0 01 7KH ORZHU FDVLQJ RI WKH WKH )/$3 myZ-5 Proc 1 01 Proc 1 02 Proc 1 04 Risk of the procedure: 7RROV  Proc 1 08 • Damage the casing.
  • Page 81 5HPRYH DQG 3ODFH Proc Sheet 1 26 Procedure Proc 0 01 7KH ORZHU FDVLQJ RI WKH WKH )/$3 myZ-5 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 08 Screw cache Proc 1 13 Proc 1 14 Proc 1 18...
  • Page 82 5HPRYH DQG 3ODFH Proc Sheet 1 27 Procedure Proc 0 01 7KH EDWWHU\ UXEEHU myZ-5 Proc 1 01 Proc 1 02 Proc 1 04 7RROV  Proc 1 08 Risk of the procedure: Proc 1 13 • Damage the casing.
  • Page 83 5HPRYH DQG 3ODFH Proc Sheet 1 29 Procedure Proc 0 01 WKH PLFUR UXEEHU myZ-5 Proc 1 01 Proc 1 02 Proc 1 04 7RROV Proc 1 08 Proc 1 13 Phillips screwdriver Proc 1 14 Tweezers Proc 1 18...
  • Page 84 5HPRYH DQG 3ODFH Proc Sheet 1 30 Procedure Proc 0 01 7KH )3& myZ-5 Proc 1 01 Proc 1 02 Proc 1 04 7RROV  Proc 1 08 Risk of the procedure: Proc 1 13 • Phillips screwdriver. Damage the casing.
  • Page 85 'pSRVH HW 3RVH Proc Sheet 1 30 Procedure Proc 0 01 'H OD OLPDQGH /&' myZ-5 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 08 FPC connector Proc 1 13 Proc 1 14 Proc 1 18 Proc 1 20...
  • Page 86 5HPRYH DQG 3ODFH Proc Sheet 1 31 Procedure Proc 0 01 7KH NH\SDG RI WKH XSSHU FDVLQJ RI )/$3 myZ-5 Proc 1 01 Proc 1 02 Proc 1 04 Risk of the procedure: 7RROV  Proc 1 08 • Damage the navigator Proc 1 13 keypad.
  • Page 87 5HPRYH DQG 3ODFH Proc Sheet 1 31 Procedure Proc 0 01 7KH NH\SDG RI WKH XSSHU FDVLQJ RI )/$3 myZ-5 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 08 Proc 1 13 Proc 1 14 Proc 1 18...
  • Page 88 5HPRYH DQG 3ODFH Proc Sheet 1 32 Procedure Proc 0 01 7KH XSSHU FDVLQJ RI )/$3 myZ-5 Proc 1 01 Proc 1 02 Proc 1 04 2XWLOODJH  Proc 1 08 Risk of the procedure: Proc 1 13 • Phillips screwdriver.

  • Page 89: Level 2 Maintenance

    Site technical documentation EC 2005 myZ 5 LEVEL 2 MAINTENANCE Contents REF MTB DTS 9- Indice B - December 09 2005 Page 5-30...
  • Page 90 Proc 0 01 7KH YLEUDWLQJ GHYLFH myZ-5 Proc 1 01 Proc 1 02 Proc 1 04 This operation must be done after license SAGEM COMMUNICATION Proc 1 08 Proc 1 13 7RROV  Proc 1 14 Proc 1 18 Phillips screwdriver...
  • Page 91 5HPRYH DQG 3ODFH Proc Sheet 2 02 Procedure Proc 0 01 7KH ORXGVSHDNHU myZ-5 Proc 1 01 Proc 1 02 Proc 1 04 7RROV  Proc 1 08 Proc 1 13 Phillips screwdriver Risk of the procedure: Proc 1 14 Soldering iron •...
  • Page 92 5HPRYH DQG 3ODFH Proc Sheet 2 04 Procedure Proc 0 01 7KH 00, /&' myZ-5 Proc 1 01 Proc 1 02 Proc 1 04 7RROV  Risk of the procedure: Proc 1 08 • Damage the MMI Display. Proc 1 13 Phillips screwdriver •...
  • Page 93 5HPRYH DQG 3ODFH Proc Sheet 2 04 Procedure Proc 0 01 7KH 00, /&' myZ-5 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 08 Proc 1 13 Proc 1 14 Proc 1 18 Proc 1 20 Proc 1 26...

  • Page 94: Level 3 Maintenance

    Site technical documentation EC 2005 myZ 5 LEVEL 3 MAINTENANCE Contents REF MTB DTS 9- Indice B - December 09 2005 Page 5-35...
  • Page 95 Site technical documentation EC 2005 myZ 5 ,03257$17 0RELOH SDFNDJLQJ VHQW WR 6$*(0 &20081,&$7,21 *5283( 6$)5$1  Follow the Proc Sheet 1 20 3DFNDJLQJ IRU VZDS RU PRELOH FRPSRQHQWV VWRUDJH  The swap and the mobile components must be stored with a particular care especially for the most sensible component ( Display, loudspeaker etc …..) Contents REF MTB DTS 9- Indice B - December 09 2005...
  • Page 96 5(7851 72 6$*(0 )$&725< Proc Sheet 3 01 Procedure 0DQGDWRU\ Proc 0 01 Proc 1 01 Proc 1 02 This form must attached around the defective mobile or the ESD bag containing the defective board: Proc 1 04 it must not be put inside the ESD bag. Proc 1 08 Proc 1 13 Proc 1 14...
  • Page 97 5(7851 72 6$*(0 )$&725< Proc Sheet 3 01 Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Code S AGE M T ype de défauts T ype of fault P R OB L E M E D ’ A F F I CHA GE D I S P L A Y P R OB L E M Proc 1 08 PAS D’AF F ICHAGE - LCD INT ER NE DEF ECT UEU X...
  • Page 98 5(7851 72 7+( &/,(17 Fiche Proc 3 02 Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 08 Proc 1 13 8 h p u r ‡Ãq ˆ ÃW r  q r ˆ …9 r h yr … † ÃT ‡h € ƒ Ã) D...
  • Page 99 Site technical documentation EC 2005 myZ 5 OUT OF WARRANTY INTERVENTION Contents REF MTB DTS 9- Indice B - December 09 2005 Page 5-40...
  • Page 100 5HPRYH DQG 3ODFH WKH ,2 FRQQHFWRU Proc Sheet 4 01 Procedure Proc 0 01 myZ-5 Proc 1 01 Proc 1 02 Proc 1 04 1RWLFH The handsets requiring the replacement of system connectors cannot be repaired under Proc 1 08 Sagem warranty.
  • Page 101 - Reference of the flux to be used: Proc 1 29 - LITTON flux -Supplier reference 952-D6 Proc 1 30 -SAGEM reference18 775 103-7 Proc 1 31 Proc 1 32 - With tweezers, hold the connector and heat the pins up.
  • Page 102 5HPRYH DQG 3ODFH WKH ,2 FRQQHFWRU Proc Sheet 4 01 Procedure Proc 0 01 myZ-5 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 08 Proc 1 13 Proc 1 14 Before any operation, Proc 1 18 -flux correctly the pins of the connector.

  • Page 103: Chapter 6 - Accessories

    Site technical documentation EC 2005 myZ 5 CHAPTER 6 - ACCESSORIES 6.1 CIGAR LIGHTER CHARGERAC1 6.1.1 Description This charger is for use in a car (or truck) only. The adapter is fitted with a cigar lighter type connector. AC1 is used to charge a mobile on a cigar lighter connector. 6.1.2 Caractéristiques Packaging : Blister...

  • Page 104: Pedestrian Handsfree Kit

    Site technical documentation EC 2005 myZ 5 6.2 PEDESTRIAN HANDSFREE KIT 6.2.1 Description Ear support with microphone on the cable for handsfree conversation 6.2.2 Caractéristiques Comment : Length: 1.25 m Dist. micro/loudspeaker: 25 cm Contents REF MTB DTS 9- Indice B - December 09 2005 Page 6-2...
  • Page 105 Site technical documentation EC 2005 myZ 5 6.3 DATA CABLE PC USB 6.3.1 Description Data cables are used for transferring data through standard equipment. 6.3.2 Caractéristiques Packaging : Blister Contents REF MTB DTS 9- Indice B - December 09 2005 Page 6-3...

  • Page 106: Chapter 7 - Technical Information Bulletin

    Site technical documentation EC 2005 myZ 5 CHAPTER 7 - TECHNICAL INFORMATION BULLETIN 7.1 PURPOSE The purpose of the Technical Information Bulletin (TIB) is to complete the maintenance operations described in this document. They give to the repair centers the complementary technical informations and the corrective procedures to be applied to maintain the product following it's evolution.

  • Page 107: Chapter 8 - Illustrated Parts Catalog

    Site technical documentation EC 2005 myZ 5 CHAPTER 8 - ILLUSTRATED PARTS CATALOG 8-1 SPARE PARTS EC 2005 myZ 5 ASSEMBLY Quantity Designation Lower cover Upper cover Antenna Battery cover Flap screw Assembled loudspeaker Antenna Screw Battery Volume Key Spacer & metal dome LCD pane Screw protection Flap upper housing...
  • Page 108 Site technical documentation EC 2005 myZ 5 Contents REF MTB DTS 9- Indice B - December 09 2005 Page 8-2...
  • Page 109 Site technical documentation EC 2005 myZ 5 Index CHAPTER 1 - FOREWORD 1-1 HOW TO USE THE SITE TECHNICAL DOCUMENTATION 1-1-1 USE 1-2 ABREVIATIONS 1-3 COMMENTS SHEET CHAPTER 2 - DESCRIPTION - OPERATION 2-1 REMINDERS ABOUT THE GENERAL CHARACTERISTICS OF GSM AND PCS NETWORKS 2-2 REMINDERS ABOUT THE HAND SET CHARACTERISTICS 2-3 IN &...
  • Page 110 Site technical documentation EC 2005 myZ 5 CHAPTER 3 - SYMPTOMS 3-1 GENERAL 3-2 LIST OF REPORTED DEFECTS 3-3 ERROR MESSAGES DURING START UP 3-4 OTHER ERROR MESSAGES 3-5 LIST OF OBSERVED DEFECTS 3-6 INFORMATION ABOUT NEW NOTICED FAULTS SYMPTOM SHEETS 3-10 Symp sheet 01 - Endurance battery and charger problem 3-11...
  • Page 111 Site technical documentation EC 2005 myZ 5 Test Sheet 03 - BATTERY TEST 4-12 Test Sheet 04 - CONSUMPTION TEST 4-13 Test Sheet 05 - HOTLINE MENU 4-14 Test Sheet 06 - RADIO TEST 4-15 Test Sheet 07 - PHOTO TEST 4-17 CHAPTER 5 - MAINTENANCE PROCEDURES 5-2 SHORT LOOP PROCESS...
  • Page 112 Site technical documentation EC 2005 myZ 5 Proc Sheet 2 04 - Remove and Place the MMI LCD 5-33 LEVEL 3 MAINTENANCE 5-36 Proc Sheet 3 01 - Return to Sagem factory 5-37 Proc Sheet 3 02 -Return to the client 5-39 OUT OF WARRANTY INTERVENTION...

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