Locating A Lost Ebee X In The Field; Reporting A Problem With Your Ebee - senseFly eBee X User Manual

11.19 Locating a lost eBee X in the field
In case you lose your drone in the field for whatever reason, whether from a loss
of communications, a Critical failure or an accidental collision, use the following
steps to try to recover it:
1. Do not disconnect the connection in eMotion! If it is simply out of commu-
nication range the drone should reconnect automatically as it returns to
Home after completing its mission.
2. Note the last known location of the drone in eMotion by printing the screen
or writing down the coordinates displayed in eMotion.
3. Move towards this last known direction with the computer running eMotion
in the hope of regaining a connection.
4. Try moving downwind from the last known location in case the drone was
pushed by the wind while still in the air.
5. Contact your eBee X support provider as soon as possible and send them
the corresponding eMotion flight log²³; it can help to retrace the drone's
trajectory.
You can write your address and phone number on your eBee X, for example, put
your business card on top of the battery (but not the camera) in case it gets lost
and subsequently found by a third party.
11.20 Reporting a problem with your eBee X
If there is a problem with your eBee X, whether it is a software malfunction, dam-
aged airframe or any other problem, we recommend the following actions:
1. If there is an error message displayed in eMotion, begin by checking your
eMotion user manual to see if there is a solution to the particular message.
²³ see the eMotion user manual
Flying the eBee X
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