Important Safety Notices Important Safety Notices Prevention of physical injury 1. Before disassembling or assembling parts of the main machine and peripherals, make sure that the power cord of the main machine is unplugged. 2. The wall outlet should be near the machine and easily accessible. 3.
TABLE OF CONTENTS Important Safety Notices...........................1 Important Safety Notices..........................1 Prevention of physical injury.........................1 Health safety conditions........................1 Observance of electrical safety standards..................1 Safety and Ecological Notes for Disposal....................1 1. Product Information Overview................................7 Main Unit................................7 Control Panel..............................8 Connection Ports.............................9 Specifications..............................10 General Specifications..........................10 Compatible Mode............................11 Computer compatibility for PC......................11 Computer compatibility for MAC......................14...
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Equipment Needed............................28 Parts List................................29 Service Parts List............................29 Part Replacement..............................31 Lens Ring Cover, Projector Lens........................31 Lamp Cover, Lamp Unit..........................33 Top Cover, IR-T Sensor..........................34 Rear Cover..............................35 Main Board, GEO Dummy Board, I/O Board, LAN Board..............37 Connector list............................40 Blower Module............................42 Top blower and duct...........................42 TC blower............................43 Bottom blower and duct........................44 System Fan..............................45...
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C. Image Performance Troubleshooting....................73 D. Remote Control Troubleshooting......................81 E. Network Troubleshooting........................83 Rod Adjustment..............................85 5. Test & Inspection Service Mode..............................87 How to Enter the Service Mode........................87 Service Mode Settings..........................87 Test Equipment and Conditions........................90 Test Equipment Needed..........................90 Recommended Test Condition........................90 Calibration................................91 Lens Calibration............................91 DA Calibration.............................91 Fan Calibration............................92 Re-write Lamp Hours............................94...
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Proxy Setting..............................107 LAN FW Update Procedure........................108 Check LAN FW Version..........................111 Re-write Serial Number (S/N)........................112 Equipment Needed...........................112 Re-write Serial Number (S/N).........................112 Connection............................112 Re-write serial number (S/N)......................113 Check Serial Number (S/N)........................116...
1. Product Information Specifications General Specifications Item Description Technology “TI” DMD 12,0.7” XGA, type A, DC3 Dimension (W x D x H) 453 x 390 x 212 mm (without lens, with elevators) Power supply Auto-ranging: 100V ~ 240V ± 10%, 50-60Hz •...
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1. Product Information Refresh Frequenc Signal Resolution rate Video Digital Analog Remark y [KHz] [Hz] 640 x 350 31.5 70.1 70Hz 640 x 400 37.9 85.1 85Hz 720 x 400 31.5 720 x 400 37.9 720 x 576 640 x 480 31.5 640 x 480 640 x 480...
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Specifications Refresh Frequenc Signal Resolution rate Video Digital Analog Remark y [KHz] [Hz] WXGA 1280 x 768 47.4 WXGA 1280 x 768 WXGA 1280 x 768 WXGA-800 1280 x 800 1280 x SXGA 1024 1280 x SXGA 1024 1280 x SXGA 91.1 1024...
1. Product Information Refresh Frequenc Signal Resolution rate Video Digital Analog Remark y [KHz] [Hz] 1920 x 1920 x 1080i 1080i 1920 x 1920 x 1080p 1080p 1920 x 1920 x 1080p 1080p 1920 x 1920 x 1080p 1080p 1920 x 1920 x 1080p 1080p...
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Specifications Mac book Pro Power Mac G4 Mac book Power Mac G5 (Intel) compatibility compatibility compatibility Resolution compatibility Digital Analog Digital Analog Digital Analog Digital Analog 800x600 800x600 1024x76 1024x76 1024x76 1024x76 1280x72 1280x76 1280x76 1280x76 1280x80 1280x10 1280x10 1920x10 1920x12 00(*1)
1. Product Information (*1) 1920 x 1200 @60Hz only support RB (reduced blanking) • “O” expressed support this type of signal and “-” expressed that does not support this type of signal. • If the computer compatibility supportive signal is different from User’s Manual, please refer to User’s Manual.
2. Installation Installation Requirements Environment/Power Requirements Operating temperature 5ºC to +40ºC / 41°F~104°F Power supply 100~240VAC ± 10%, 50~60Hz (Auto-ranging and power factor correction) Machine Space Requirements Do not block projector in/out air vents and keep 30 cm clearance around vents for air flow. Machine Dimensions 453 mm (W) x 390 mm (D) x 212 mm (H) (without lens, with elevators)
2. Installation Main Machine Installation The user must set this projector up. Accessory Check Description Q’ty Projector with lens cover Power cord VGA cable Remote control AA batteries (for remote control) Documentation: User’s Manual (CD) Documentation: Quick Start Card...
Main Machine Installation • Due to different applications in each country, some regions may have different accessories. Precautions Please follow all warnings, precautions and maintenance as recommended in this manual. • Do not look into the projector's lens when the lamp is on. The bright light may hurt your eyes. •...
2. Installation GEO Board Installation Installation Procedure Rotate the lens ring cover [A]. Pull out the lens cover strap to remove the lens ring cover. Remove the 1 screw on the front cover.
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GEO Board Installation Remove the 5 screws on the top cover. Pull to remove the top cover [A]. Remove the 3 screws from the GEO cover and then remove the GEO cover [A].
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2. Installation Remove the 3 screws and the dummy board [A]. Install the GEO board.
3. Replacement and Adjustment Special Tools Make sure that engineers are equipped with the following tools, which will be necessary in order to update the firmware, and to perform adjustments that are necessary after replacing the optical engine(page 54 "Optical Engine") or main board(page 37 "Main Board, GEO Dummy Board, I/O Board, LAN Board").
Parts List Parts List Service Parts List • Lens ring cover • Lamp cover • Lamp unit • Top cover • IR-T sensor • Rear cover • Main board • I/O board • LAN board • Top blower • TC blower •...
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3. Replacement and Adjustment • Thermal switch • DA module • DA sensor board • Color wheel • Photo sensor board • Left cover • Keypad rubber • Keypad board • Speaker • Interrupt switch...
Part Replacement Part Replacement • This process is protective level II. Operators should wear electrostatic chains. • When removing or disassembling the optical engine, please note that specific environmental conditions (clean room) are required. Lens Ring Cover, Projector Lens Rotate the lens ring cover [A]. Pull out the lens cover strap to remove the lens ring cover.
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3. Replacement and Adjustment Pull out the lens shift lock [A], and hold the projector lens [B], rotate it carefully. Then remove the projector lens carefully. • Be careful not to dirty the glass of the projector lens. • Be careful not to touch the motor [A] [B] of the projector lens.
3. Replacement and Adjustment Top Cover, IR-T Sensor Remove the 1 screw on the front cover. Remove the 5 screws on the top cover. Pull to remove the top cover [A].
Part Replacement Remove the 2 screws and unplug the 1 connector for the IR-T sensor [A] Remove the 13 screws to remove the top shielding [A]. Rear Cover Remove the 8 screws (red circle) and 9 hex screws (yellow circle) to remove the rear cover [A].
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3. Replacement and Adjustment • Be sure to attach the shorter screw [A] under the HDMI port.
Part Replacement Main Board, GEO Dummy Board, I/O Board, LAN Board Remove the 8 screws and 19 connectors on the front and the 3 connectors on the back to remove the main board modules. Remove the 3 screws to remove the GEO dummy board [A].
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3. Replacement and Adjustment Remove the 3 screws to separate the main board [A] and the I/O board [B]. Remove the 3 hex screws.
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Part Replacement Remove the 1 screw to remove the LAN board [A]. Remove the 3 hex screws.
3. Replacement and Adjustment Connector list Item Name on board Key feature Figure SYSTEM FAN Red/white/black wire, white connector (3 pin) TOP BLOWR The system fan [A], top blower [B], TC blower [C], and bottom blower [D] each have a three-pin connector of the same TC BLOWER color.
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Part Replacement Item Name on board Key feature Figure Yellow/black/red wire, white connector (3 DA SENSOR pin) DA sensor [G] and C/W sensor [I] each have a three-pin connector of the same color. Be sure to identify the harness of each C/W SENSOR unit before connecting its connector to the board.
3. Replacement and Adjustment Item Name on board Key feature Figure Yellow/black/red/white wire, white connector and red wire tube (4 pin) SENSOR-V The harness is wired on the right of the lens unit. Red/yellow/black wire, white connector DMD fan and black wire tube (3 pin) Red/black/white/blue wire, white THERMAL connector and black wire tube (4 pin)
Part Replacement Remove the 2 screws to remove the top blower duct [A]. TC blower Remove the top blower (page 42 "Top blower and duct") Remove the 4 screws to remove the TC blower module.
3. Replacement and Adjustment Unscrew 3 screws to separate TC blower [A] and bracket [B] Bottom blower and duct Remove the top blower. (page 42 "Top blower and duct") Remove the TC blower. (page 43 "TC blower") Remove the 2 screws to remove the blower duct [A].
Part Replacement Remove the 4 screws to separate bracket [A] and fan [B]. Main Board Shielding and Front Shielding Remove the 4 screws to remove the main board shielding [A].
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3. Replacement and Adjustment Remove the 2 screws to remove the front shielding [A].
Part Replacement Front Cover, LED Board, LED Cover, Thermal Board, IR Cover Remove the 7 screws. Unplug the 2 connectors to remove the front cover [A]. Remove the 5 screws to disassemble: • Thermal board [A], • LED board [B], •...
Part Replacement Remove the 2 screws to remove the lamp cover [A]. Left Cover, Keypad Rubber, Keypad Board, Speaker, Interrupt switch Remove the 5 screws and unplug the 3 connectors to remove the left cover [A].
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3. Replacement and Adjustment Remove the 9 screws to remove keypad board [A], the keypad rubber [B], interrupt switch module [C], speaker [D], and speaker holder [E].
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Part Replacement Separate the switch holder [A] and interrupt switch [B]. Remove the 4 screws to remove vent cover and filter vent cover [A].
3. Replacement and Adjustment Color Wheel, Photo Sensor Board Remove the optical engine. (page 54 "Optical Engine") Remove the 2 screws to remove the color wheel [A]. Remove the 1 screw to remove the photo sensor board [A].
Part Replacement DA module, DA Sensor Board Remove the optical engine. (page 54 "Optical Engine") Remove the 2 screws to remove the DA module [A]. Remove the 1 screw to remove the DA sensor board [A]. Thermal Switch Remove the optical engine. (page 54 "Optical Engine")
3. Replacement and Adjustment Remove the 1 screw to remove the thermal switch [A]. Lamp Driver Remove the 3 screws and unplug the 1 connector to remove the lamp driver module [A].
Part Replacement Separate the lamp driver from the lamp driver shielding. Unplug the 2 connectors. LVPS Remove the 4 screws and unplug the 5 connectors to remove the LVPS [A].
3. Replacement and Adjustment DMD Fan Remove the 4 screws to remove the DMD fan module [A]. Separate the DMD fan, Fan rubber and fan bracket. Bottom Cover, Bottom Shielding, AC inlet Remove the 1 screw to remove the AC inlet [A].
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Part Replacement Remove the 3 screws to remove the blower duct [A]. Remove the 18 screws to separate the bottom shielding [A] and bottom cover [B].
3. Replacement and Adjustment Required Action After Replacing Parts After replacing parts, please execute the related items shown in the table below. Changed parts Software Action after Description After Main Optical Color repair page Blower firmware board engine module wheel update Chapter 6.
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Required Action After Replacing Parts Changed parts Software Action after Description After Main Optical Color repair page Blower firmware board engine module wheel update Chapter 6. (page 112 Re-write Serial "Re-write Serial Number (S/N) Number (S/ N)") Chapter 5. (page 92 Fan calibration "Fan Calibration")
4. Troubleshooting Front Panel LEDs 1. Filter LED 2. Error LED 3. Temp LED 4. Lamp LED 5. Power LED LED status and meanings Filter LED Error LED Temp LED Lamp LED Power LED Power LED Message (Red) (Red) (Red) (Red) (Red) (Blue)
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4. Troubleshooting Filter LED Error LED Temp LED Lamp LED Power LED Power LED Message (Red) (Red) (Red) (Red) (Red) (Blue) Error (Filter Switch) Flashing Flashing Burn in (Lamp off) Flashing Flashing Steady Shutter on light...
Rod Adjustment Rod Adjustment If either of the defects ringed in red appears when projecting an image, perform the adjustment described below. Environment • The distance between the engine and the screen must be 2.0 M. • This process should be done in a dark environment (under 2 lux). Procedure 1.
5. Test & Inspection Service Mode How to Enter the Service Mode Turn on the projector. Press the "Power [1]", "Left [2]", "Left [2]" and "Menu [3]" keys sequentially. • You can use the remote controller to enter the service mode in the same way. •...
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5. Test & Inspection Setting Item Description Shows the present PW392/PIC firmware version of the projector. FW / PIC ver: (page 99 "PIC/PW392/DDP2431 FW Update") Shows the present LAN/DDP2431 firmware version of the LAN / DDP ver: projector. (page 104 "LAN Firmware Update Procedure") (page 99 "PIC/PW392/DDP2431 FW Update") GEO ver: Shows the present GEO board version of the projector.
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Service Mode Setting Item Description Records the times of the failure of power on of the projector such Error Log as excessive temperature, lamp failure or fan lock. Current Blower Shows the current blower RPM values of the projector. Factory Blower Shows the factory blower RPM values of the projector.
5. Test & Inspection Test Equipment and Conditions Test Equipment Needed • PC • DVD player with multi-system, equipped with "Component", "Composite", "S-Video" and "HDMI". • HDTV source (480P,720P,1080i,1080P)* * You can also use a computer with an HDMI port. Recommended Test Condition •...
Calibration Calibration Lens Calibration After repairing the lens unit, lens calibration should be done. (page 62 "Required Action After Replacing Parts ") Put the projector on a horizontal place. Press the “Power -> Left -> Left -> Menu” keys to get into service mode. Select “Lens Calibration”...
5. Test & Inspection Choose “DA Calibration”. Select ‘’DA Reset’’, then press the “Enter” key to reset. Fan Calibration After replacing a Blower (TC Blower, Top Blower, Bottom Blower) or the main board, do the following steps. Before doing fan calibration, the unit must be cooled down, or the calibration will be fail. Put the projector on a horizontal surface.
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Calibration The three numbers (RPM values) for “Factory Blower” must be within the following ranges: 2888~3088, 2660~2860, 1654~1854. If the RPM does not meet the above ranges, replace the blower.
5. Test & Inspection Re-write Lamp Hours After replacing the main board, you must rewrite the lamp hours. Write down the lamp hours before the replacement and put back the same value after replacing the board. Press the “Power -> Left -> Left -> Menu” keys to get into service mode. Select "Display Hour"...
Color Wheel Index Color Wheel Index After replacing the main board or color wheel, "Color Wheel Index" should be done. Press the “Power -> Left -> Left -> Menu” keys to get into service mode. Select "Color Wheel", and then press the "Enter" key. Select "CW Index ", then use the "Left"...
5. Test & Inspection Focus Adjustment Try projecting an image from the distance at which you expect to use the projector. Press [Zoom] on the control panel or remote control to check that the zoom operates normally. Press [Focus] on the control panel or remote control to check that the focus adjustment operates normally.
Test Inspection Procedure Test Inspection Procedure Check points Check item Check point Firmware version All firmware version must be the latest version TB implementation Related TB must be implemented Exterior The exterior must be undamaged. Missing logo, missing prints and blurred prints are Logo unacceptable Lamp cover...
5. Test & Inspection Network Test Connect one end of the LAN cable to the LAN connector on the projector and the other end to the network. Connect the computer to the network. Open the Windows Command Prompt. Enter the ping command as follows, and then press the Enter key to execute it. ping xxx.xxx.xxx.xxx The "xxx"...
6. Firmware Update Connect the projector and PC with the RS232 cable [A]. Turn on the "Power Switch" [B], and let the projector get into standby mode. Download software and update Download the latest FW program file from the website, unzip the file and save it on your desktop, then double click the folder.
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PIC/PW392/DDP2431 FW Update Select the COM port which you are using (see the red square below for an example). Click “PIC24FJ32GA002” to update the PIC firmware. The PIC firmware will run automatically. “Download OK” will appear. Click “OK“.
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6. Firmware Update Click “Pixelworks PW392 (Waveform, EDID)” to update the PW392 firmware. The PW392 firmware will run automatically. “Flash Completed” will appear. Click “OK“. After updating the PW392 firmware, the projector power will turn on automatically. Please ignore it, and continue to update the DDP2431 firmware. Click “DDP2431”...
PIC/PW392/DDP2431 FW Update “Flash Completed” will appear. Click “OK“. Check the PW392/PIC/DDP2431 FW version Restart the projector. Press the "Power -> Left -> Left -> Menu" keys to get into service mode to check the PW392/PIC/DDP2431 FW version. "FW / PIC ver:" shows, on the left, the PW392 firmware version and, on the right, the PIC firmware version.
6. Firmware Update LAN Firmware Update Procedure Equipment Needed Software • LAN firmware update file Hardware 1. Projector (XX) 2. Power cord 3. LAN cable 4. PC Connect the Projector & Check the LAN Setting Plug the power cord into the projector [A]. Plug the LAN cable into the projector [B].
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LAN Firmware Update Procedure Use the right key to select "Setting" [A]. Select "Network" [B], and then press the "Enter" key. Make sure that “DHCP” is “Off”. Write down the IP address and subnet mask: 192.168.0.100 and 255.255.255.0, in this example.
6. Firmware Update PC Network Setting Double click “Local area connection”, then choose “Properties”. Select “Internet protocol (TCP/IP)”, and then click “Properties”.
LAN Firmware Update Procedure Modify the IP address to 192.168.0.101, and modify the subnet mask to 255.255.255.0. The subnet mask of the PC must be the same as the projector. The HOST ID or IP address (192.168.0.XXX) of the PC must be different from the projector IP address written down earlier. Click "OK".
6. Firmware Update Select "Connections -> LAN Settings". Cancel selection of the proxy server as shown below, and then click "OK". LAN FW Update Procedure Execute "Internet Explorer" and visit "http://192.168.0.100/tgi/fu.tgi".
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LAN Firmware Update Procedure Click “Continue”. The “Firmware Update” image will appear on the screen. Click “Browse”. Select the LAN FW file (*.bin) which you saved, and then click “Open”.
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6. Firmware Update Click “Update” to start updating. The screen appears like this during the firmware update procedure. The following appears when the firmware update procedure is complete.
LAN Firmware Update Procedure Check LAN FW Version Restart the projector. Press the "Power -> Left -> Left -> Menu" keys to get into service mode to check the LAN FW version.
6. Firmware Update Re-write Serial Number (S/N) Equipment Needed Software • FW update file Hardware 1. Projector 2. Power cord 3. Female to female RS232 cable 4. PC Re-write Serial Number (S/N) Connection Plug in the power cord.
Re-write Serial Number (S/N) Connect the projector and PC with the RS232 cable [A]. Turn on the "Power Switch" [B], then press the "Power" key to turn on the projector. Re-write serial number (S/N) Select "Start -> All programs -> Accessories -> Communications -> Hyper Terminal". Click "Yes".
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6. Firmware Update Edit the name item, then click “OK”. Select the COM port which you are using. Then click "OK". Port Settings. • Bits per second: 9600 • Data bits: 8 • Parity: None • Stop bits: 1 • Flow control: None Click “OK”.
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Re-write Serial Number (S/N) Create a new text document, and input "~00199 TJ5132010016", press "Enter" key, then save it. (Input the S/N which belongs to your projector) After inputting the S/N, you must press "Enter" key.
6. Firmware Update Open the Hyper Terminal, then select "Transfer -> Send text file". Select the text document which you created, and then click "Open". Select "File" -->"Save" Check Serial Number (S/N) Restart the projector.
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Re-write Serial Number (S/N) Press the "Power -> Left -> Left -> Menu" keys to get into service mode to check the S/N.
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