Yealink T19P-E2 Configuring Manual page 77

number by entering the designated hotkey.
The main difference between call jump and call transfer is that when you transfer a call via call
jump, the current call stays connected instead of being placed on hold.
The following table lists the default call jump hotkeys configured by Metaswitch. Internet
Telephony Service Provider can modify the hotkeys, depending on your actual needs.
Hotkey
*94 Dial *94 to jump to the number that jumps the call to you.
*95 Dial *95 to jump to your alternate number.
*96 Dial *96 to jump to your wireless number.
Dial *90 to temporarily disable call jump feature temporarily for
*90
avoiding hotkey conflict issues.
Note
The hotkey is transmitted through DTMF. To use call jump feature, you need to set the value of
the DTMF Type to AUTO or SIP INFO and the value of the DTMF Info Type to DTMF-Relay. For
more information on how to configure the method of transmitting DTMF digits, refer to
Configuring Transmitting DTMF Digit Method
Scenarios A:
A and B are during a call, and then A jump this call to C. C can dial *94 to jump the call to A.
Scenarios B:
The system administrator has configured the alternate number (B) that phone A may want to
transfer calls to.
To transfer an active call to an alternate extension:
If C needs to consult A and B frequently, A can dial *95 to jump the call to B during a call with C,
then C can continue consulting B. Before B answers the call, A and C will stay connected.
Scenarios C:
The system administrator has configured a wireless number that phone A may want to transfer
calls to.
To transfer an active call to an alternate wireless device:
If A and C have chatted on a phone for a long time, but A needs to leave home. In this case, A
can dial *96 to quickly jump the current call to a wireless number without interrupting the
conversation. Before A uses the mobile phone to answer the call, the call stays connected.
Scenarios D:
To avoid hotkey conflict issues when listening to voice mails:
User A dials the voice mail access code to listen to voice mails. To avoid the call jump hotkeys to
conflict with voice mailbox hotkeys, User A can dial *90 to disable the call jump feature
temporarily when listening to voice mails. After A hangs up the call, the call jump hotkeys will
Advanced Phone Features
Description
on page 66.
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