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Table of Contents
Related Manuals for Yealink CP960
Summary of Contents for Yealink CP960
- Page 1 Quick Start Guide Intermedia Cloud PBX | Yealink CP960...
- Page 2 Welcome to your Cloud PBX Service...
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Page 3: What's In The Box
What’s in the box? T42G Yealink C960 A. Phone B. Power Supply and Cable C. Ethernet Cable... -
Page 4: Guided Setup
Guided Setup Connect Cables Please follow the diagram to install your phone. Once plugged in, the Power Supply Ethernet Cable Ethernet Cable Alternatively, if you have a POE (Power Over Ethernet) router, you can plug in and power the Trio directly from a PoE port. Ethern et Cabl... -
Page 5: Hardware Features
Hardware Features Yealink CP960 Microphone Mute Indicator Microphone Mute Indicator LED Speaker Touch Screen Volume(-) Touch Key Volume(+) Touch Key Microphone Home Touch Key Security Slot 3.5mm Audio-out Port Network Port USB Port Micro USB Port USB Port... -
Page 6: System Features
System Features Yealink CP960 CONTROL CENTER AND NOTIFICATION CENTER Control center or notification center allows you to access common features or view important notifications quickly. You cannot enter the control center and notification center when calling, ringing or in a call. - Page 7 System Features Yealink CP960 HOME SCREEN The home screen mainly displays the registered account, time and date, and system applications. Ref No. Feature Name Feature Description Displays the label of the current account, icons and time. Status Bar Icons Icons are displayed on the left of the status bar.
- Page 8 ICONS AND STATUS INDICATORS The following table displays the icons and status indicators that display on Polycom Trio systems: ICON INDICATOR (ASSOCIATED WITH LINE KEY FEATURES) Icon Description Icon Description Hold Voice Mail Forward Direct Pickup Group Pickup Speed Dial ReCall Record Recording in process (Record)
- Page 9 Call forward is enabled on this line ACCESSING THE HOME SCREEN The home screen on the Yealink CP960 displays quick access icons for commonly used features. You can quickly navigate back to the home screen from any menu by pressing the home button.
- Page 10 Voicemail Box Setup RECORDING YOUR PERSONAL VOICEMAIL GREETING 1. Press the “Messages” button on the home screen. 2. Tap the option “View Voice Mail”. 3. Tap the name of your extension. 4. Enter the default PIN of 0000. 5. Select option 8 for User Options. 6.
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Page 11: Commonly Used Features
Commonly Used Features PLACING OUTGOING CALLS When the phone is not in use: Press the “Dial” button. Dial an extension or telephone number. ANSWERING AN INCOMING CALL While a call is ringing: Press the “Answer” button. • REJECTING AN INCOMING CALL While a call is ringing: Press the “Reject”... -
Page 12: Initiating A Conference Call
INITIATING A CONFERENCE CALL You can initiate a conference by adding a caller during an active call and joining the contacts into a conference call. You may add up to four participants to a conference call. During the conference call, tap the “Invite” button in the center of the screen. -
Page 13: Transferring Calls
TRANSFERRING CALLS Blind Transfers: While on a call, press the “More” button followed by the “Transfer” button. Dial the phone number of the party you wish to transfer to. When the remote phone begins to ring, press the “Transfer” button. Attended (Consultative or Warm) Transfers: While on a call, press the “More”... -
Page 14: Forwarding Calls
FORWARDING CALLS Press the “Settings” button on the Home screen. Press the “Call Forward” option. If Always Forward is currently disabled, “Off” will be displayed. Press “Always Forward”. Enter a “Forward to” phone number by tapping. Use the keypad at the bottom of the screen to enter the number. - Page 15 We are here to help. www.intermedia.net/knowledgebase/voice 1.800.379.7729 voicesupport@intermedia.net YEALINKCP960-QS-001 ©2020 Intermedia.net, Inc.
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