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Dell EMC PowerEdge T40
Installation and Service Manual
Regulatory Model: D24M Series
Regulatory Type: D24M003

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Summary of Contents for Dell EMC PowerEdge T40

  • Page 1 Dell EMC PowerEdge T40 Installation and Service Manual Regulatory Model: D24M Series Regulatory Type: D24M003...
  • Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
  • Page 3: Table Of Contents

    Contents 1 About this document........................6 2 PowerEdge T40 system overview....................7 Front view of the system..............................8 Rear view of the system...............................9 Inside view of the system..............................10 Locating the information tag of your system........................10 System Information Label..............................11 3 Initial system setup and configuration..................15 Setting up your system...............................
  • Page 4 Power supply unit................................43 Removing the power supply unit..........................43 Installing the power supply unit ...........................44 Expansion cards...................................45 Removing the Expansion card............................. 45 Installing the expansion card............................47 Memory module................................... 48 System memory guidelines............................48 General memory module installation guidelines......................49 Removing a memory module............................50 Installing a memory module............................51 System battery..................................
  • Page 5 System error messages..............................93 9 Getting help..........................94 Recycling or End-of-Life service information........................94 Uploading files to Dell Technical Support......................... 94 Contacting Dell..................................94 Accessing system information by using QRL........................95 Quick Resource Locator for PowerEdge T40 system....................95 10 Documentation resources......................96 Contents...
  • Page 6: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to be followed while installing certain components. About this document...
  • Page 7: Poweredge T40 System Overview

    PowerEdge T40 system overview The PowerEdge T40 system is a tower server that supports: • One Intel Xeon E-series processor or Intel Core i3 processor or Intel Pentium Gold processor • Up to three 3.5-inch cabled SATA drives • Up to four UDIMM slots •...
  • Page 8: Front View Of The System

    3. 3.5 mm Headphone port 4. USB 2.0 Type-A port (2) 5. Optical drive 6. USB 3.1 Type-C port 7. USB 3.0 Type-A port For more information about the ports, see the Ports and connectors specifications section. PowerEdge T40 system overview...
  • Page 9: Rear View Of The System

    15. Power Supply Unit (PSU) Built-in Self Test (BIST) button 16. Power Supply Unit (PSU) Built-in Self Test (BIST) LED 17. PSU assembly release latch NOTE: For more information about the ports and connectors, see the Ports and connectors specifications section. PowerEdge T40 system overview...
  • Page 10: Inside View Of The System

    Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code is found on a sticker on the top surface of the system and Service Tag is found on a sticker on the rear of the system. This information is used by Dell to route support calls to the appropriate personnel. PowerEdge T40 system overview...
  • Page 11: System Information Label

    System Information Label Figure 4. Service Information PowerEdge T40 system overview...
  • Page 12 Figure 5. Memory information Figure 6. Jumper Settings PowerEdge T40 system overview...
  • Page 13 Figure 7. System task PowerEdge T40 system overview...
  • Page 14 Figure 8. Quick resource locator PowerEdge T40 system overview...
  • Page 15: Initial System Setup And Configuration

    You can download the firmware and drivers from the Dell support site at Dell.com/support/drivers. Downloading the drivers and firmware Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware.
  • Page 16: Pre-Operating System Management Applications

    Pre-operating system management applications You can manage basic settings and features of a system without booting to the operating system by using the system firmware. Topics: • Options to manage the pre-operating system applications • System Setup • PXE boot Options to manage the pre-operating system applications Your system has the following options to manage the pre-operating system applications:...
  • Page 17: Navigation Keys

    • Other Options: • BIOS Setup • BIOS Flash Update • Diagnostics • Change Boot Mode Settings Navigation keys NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart the system.
  • Page 18 Option Description • Always • Never Date/Time Allows you to set the date and time. NOTE: The changes to the system date and time takes effect immediately. Table 3. System configuration Option Description Integrated NIC Allows you to configure the on-board LAN controller. •...
  • Page 19 Option Description • Rear Port 4 (Center Left)* • Rear Port 5 (Center Right)* • Rear Port 6 (Right)* *Denotes a USB 3.1 Gen 1–capable port Memory Map IO above 4 GB Allows you to enable or disable memory mapping IO above 4 GB. The option is enabled by Default setting.
  • Page 20 Option Description Allow Non-Admin Password Changes - This option is enabled by Default setting. TPM 2.0 Security Allows you to control whether the Trusted Platform Module (TPM) is visible to the operating system. NOTE: TPM function is not applied to China and •...
  • Page 21 Option Description • Enabled • Software controlled (Default setting) Enclave Memory Size Allows you to change the Intel Software Guard Extensions Enclave Reserve Memory size. • 32 MB • 64 MB • 128 MB Table 8. Performance Option Description Multi Core Support This field specifies whether the processor will have one or all cores enabled.
  • Page 22 Option Description • Power On • Last Power State (Default setting) Enable Intel Speed Shift Allows you to enable or disable Intel Speed Shift Technology support. The option Enable Intel Technology Speed Shift Technology is set by Default setting. Auto On Time Allows you to set the time at which the system must turn on automatically.
  • Page 23: Updating The Bios

    Table 12. Virtualization support Option Description Virtualization This option specifies whether a Virtual Machine Monitor (VMM) can utilize the additional hardware capabilities provided by Intel Virtualization technology. • Enable Intel Virtualization Technology - This option is enabled by Default setting. VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by Intel Virtualization technology for direct I/O.
  • Page 24 About this task NOTE: If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS update is completed. Steps 1. Restart the system. 2. Go to Dell.com/support. 3. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE:...
  • Page 25 5. Using arrow keys, select USB Storage Device and click Return. 6. The system will boot to a Diag C:\> prompt. 7. Run the file by typing the full filename e.g. O9010A12.exe and press Return. 8. The BIOS Update Utility will load, follow the instructions on screen. Figure 9.
  • Page 26 3. The Bios flash menu will open then click the browse button. Pre-operating system management applications...
  • Page 27 4. The T40_0.1.5.exe file is shown as an example in the following screenshot. The actual file name may vary. 5. Once the file is selected, it will show in the file selection box and you can click the OK button to continue. Pre-operating system management applications...
  • Page 28 6. Click the Begin Flash Update button. Pre-operating system management applications...
  • Page 29 7. A warning box is displayed asking you if you want to proceed. Click the Yes button to begin the flash. 8. At this point the BIOS flash will execute, the system will reboot and then the BIOS flash will start and a progress bar will show the progress of the flash.
  • Page 30: System And Setup Password

    9. Once complete, the system will reboot and the BIOS update process is completed. System and setup password Table 16. System and setup password Password type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your system.
  • Page 31: Pxe Boot

    Assigning a system setup password Prerequisites To assign a System or Admin Password, the status must be Not Set. About this task To enter the system setup, press F2 immediately after a power-on or re-boot. Steps 1. In the System BIOS or System Setup screen, select Security and press Enter. The Security screen is displayed.
  • Page 32: Installing And Removing System Components

    Installing and removing system components Safety instructions About this task NOTE: To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock.
  • Page 33: Recommended Tools

    Recommended tools You need the following tools to perform the removal and installation procedures: • Phillips #1 screwdriver • Phillips #2 screwdriver • Torx #T15 screwdriver • 5mm hex nut screwdriver • Plastic scribe • Wrist grounding strap connected to the ground •...
  • Page 34: Installing The System Cover

    Figure 10. Removing system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions. Steps 1. Align the tabs on the system cover with the slots on the chassis. 2.
  • Page 35: Front Bezel

    Figure 11. Installing the system cover Next steps 1. Reconnect the peripherals and connect the system to an electrical outlet. 2. Power on the system, including attached peripherals. Front bezel Removing the front bezel Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 36: Installing The Front Bezel

    Figure 12. Removing the front bezel Next steps Replace the front bezel. Installing the front bezel Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. Steps 1.
  • Page 37: Hard Drives

    Figure 13. Installing the front bezel Next steps 1. Follow the procedure listed in After working inside your system. Hard drives Removing a drive carrier from the drive bay Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system.
  • Page 38: Installing A Drive Carrier Into The Drive Bay

    Steps Press the retention clips and lift the drive carrier out from the drive bay. Figure 14. Removing the hard drive carrier Next steps Replace the drive carrier into the drive bay. Installing a drive carrier into the drive bay Prerequisites 1.
  • Page 39: Removing A Drive From The Drive Carrier

    Figure 15. Installing the hard drive carrier Next steps 1. Connect the power and data cables to the drive. 2. Follow the procedure that is listed in After working inside your system. NOTE: SATA ports on the system board are corresponding to SATA devices. Please refer to System Information Label. NOTE: "SATA 1"...
  • Page 40: Installing A Drive Into The Drive Carrier

    Figure 16. Removing the drive from the drive carrier Next steps Install the drive into the drive carrier. Installing a drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system.
  • Page 41: Psu Assembly

    Figure 17. Installing a drive into the drive carrier Next steps Install a 3.5-drive carrier into the drive bay. 2. Follow the procedure that is listed in After working inside your system. PSU assembly Opening the PSU assembly Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 42: Closing The Psu Assembly

    Figure 18. Opening the PSU assembly Next steps Close the PSU assembly. Closing the PSU assembly Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Lower the PSU assembly until the PSU assembly is firmly seated. 2.
  • Page 43: Power Supply Unit

    Figure 19. Closing the PSU assembly Next steps 1. Follow the procedure that is listed in After working inside your system. Power supply unit Removing the power supply unit Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system.
  • Page 44: Installing The Power Supply Unit

    Figure 20. Removing power supply unit Next steps Replace the PSU. Installing the power supply unit Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Insert the PSU into the PSU assembly and slide it towards the rear of the chassis until it is firmly seated. a.
  • Page 45: Expansion Cards

    Figure 21. Installing power supply unit Next steps 1. Connect the PSU cable to the drive. Open the PSU assembly. 3. Connect the PSU cables to the optical drive and the system board. NOTE: Route the cable properly when you replace it to prevent the cable from being pinched or crimped. Close the PSU assembly.
  • Page 46 4. If you are removing the expansion card permanently, install a filler bracket. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
  • Page 47: Installing The Expansion Card

    Installing the expansion card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. Steps 1. Unpack the expansion card and prepare it for installation. NOTE: For instructions, see the documentation accompanying the card. Remove the expansion card or filler bracket from the expansion card holder.
  • Page 48: Memory Module

    Next steps 1. If applicable, connect the cables to the expansion card. Close the PSU assembly. 3. Install any device drivers required for the card as described in the documentation for the card. 4. Follow the procedure listed in After working inside your system.
  • Page 49: General Memory Module Installation Guidelines

    Figure 26. Memory socket locations on the system board Memory channels are organized as follows: Table 17. Memory channels Channel 0 Channel 1 Slot A1 and A3 Slot A2 and A4 General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory. If your system's memory configurations fail to observe these guidelines, your system might not boot, stop responding during memory configuration, or operate with reduced memory.
  • Page 50: Removing A Memory Module

    • 64 GB LRDIMMs that are DDP (Dual Die Package) LRDIMMs must not be mixed with 128 GB LRDIMMs that are TSV (Through Silicon Via/3DS) LRDIMMs. • x4 and x8 DRAM based memory modules can be mixed. • Up to two RDIMMs can be populated per channel regardless of rank count. •...
  • Page 51: Installing A Memory Module

    Figure 27. Removing a memory module Next steps Replace a memory module. Installing a memory module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. Steps 1.
  • Page 52: System Battery

    Figure 28. Installing a memory module Next steps Close the PSU assembly. 2. Follow the procedure listed in After working inside your system. 3. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS > Memory Settings .
  • Page 53: Optical Drive

    Figure 29. Removing the system battery 3. To install a new system battery, hold the battery with the positive side facing up and slide it under the securing tabs. 4. Press the battery into the connector until it snaps into place. Figure 30.
  • Page 54: Installing The Optical Drive

    Figure 31. Removing the optical drive Next steps Replace the optical drive. Installing the optical drive Prerequisites NOTE: Only slim 9.5-mm SATA DVD-ROM drive or DVD+/-RW drive can be installed in your system. External optical drives can be connected through USB ports. 1.
  • Page 55: Speaker

    Figure 32. Installing the optical drive Next steps Close the PSU assembly. 2. Follow the procedure that is listed in After working inside your system. NOTE: SATA ports on the system board are corresponding to SATA devices. Please refer to System Information Label. NOTE: "SATA 1"...
  • Page 56 Figure 33. Speaker cable routing Steps 1. Press the release tab to disengage the speaker. 2. Push the speaker to the front of the chassis and remove the speaker from the system. Installing and removing system components...
  • Page 57: Installing The Speaker

    Figure 34. Removing speaker Next steps Replace the speaker. Installing the speaker Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Align and insert the speaker in the slot on the fan base plate until it is firmly seated. 2.
  • Page 58 Figure 35. Installing the speaker NOTE: Route the cable through the retention clips on the system fan base plate and system board. Installing and removing system components...
  • Page 59: System Fan

    Figure 36. Speaker cable routing Next steps Close the PSU hinge. 2. Follow the procedure listed in After working inside your system. System fan Removing system fan Prerequisites CAUTION: Do not remove or install the fan by holding the blades. CAUTION: Never operate your system with the system fan removed.
  • Page 60 Steps 1. Remove the screw that secures the system fan base plate to the chassis. 2. Slide the system fan base plate towards the front of the chassis to release it from the system. Figure 37. Removing the system fan chassis 3.
  • Page 61: Installing System Fan

    Next steps Replace the system fan. Installing system fan Prerequisites CAUTION: Do not install or remove the system fan holding the fan blades. 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system.
  • Page 62: Intrusion Switch

    Figure 40. System fan bracket installation Next steps Install the speaker. Close the PSU assembly. 3. Follow the procedure listed in After working inside your system. Intrusion switch Removing intrusion switch Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 63: Installing Intrusion Switch

    Figure 41. Removing intrusion switch Next steps Replace the intrusion switch. Installing intrusion switch Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. Steps 1. Align and slide the intrusion switch into the slot in the system. 2.
  • Page 64: Processor And Heatsink

    Next steps Close the PSU assembly. 2. Follow the procedure listed in After working inside your system. Processor and heatsink Removing heat sink module Prerequisites WARNING: The heat sink may be hot to touch for some time after the system has been powered off. Allow the heat sink to cool before removing it.
  • Page 65: Removing The Processor

    Removing the processor Prerequisites WARNING: The processor may be hot to touch for some time after the system has been powered down. Allow the processpr to cool before removing it. CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly held.
  • Page 66: Installing Heat Sink Module

    CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages into the socket at ease. 2. Place the processor in the socket. 3. Close the processor shield by sliding it under the retention screw on the system board. 4.
  • Page 67 Figure 46. Applying thermal grease on top of the processor 3. Align the screws on the heat sink with the standoffs on the system board. NOTE: Orient the heat sink fan appropriately so that the heat sink fan cable position is closer to the memory modules.
  • Page 68: System Board

    2. Follow the procedure that is listed in After working inside your system System board Removing the system board Prerequisites CAUTION: If you are using the Trusted Program Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup.
  • Page 69 Figure 48. Syetm board screw location 2. Remove the screws securing the serial port. 3. Holding the edges of the system board, incline the system board at an angle and lift the system board out of the chassis. CAUTION: Take care not to damage the system identification button while removing the system board from the chassis.
  • Page 70: Installing The System Board

    Next steps Replace or install the system board. Installing the system board Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. Steps 1. Unpack the new system board assembly. NOTE: Do not lift the system board by holding a memory module, processor, or other components.
  • Page 71: Entering The System Service Tag By Using The Service Menu

    Figure 51. System board screw location Next steps 1. Replace the following: Memory modules. b. Processor. Heat sink module. Expansion card, if installed 2. Reconnect all cables to the system board. NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured by using the cable securing bracket.
  • Page 72: Entering The System Service Tag By Using System Setup

    NOTE: MANAGEABILITY ENGINE (ME) DISABLED and MANAGEABILITY ENGINE (ME) LOCKOUT are not supported on the PowerEdge T40. 6. Type the service tag information in the Enter Service Tag section. 7. Type the optional asset tag information in the Enter Asset Tag section.
  • Page 73: Installing The Control Panel

    d) USB Type-A cables. 2. Remove the screw that secures the control panel to the chassis. 3. Tilt the control panel and release the tabs from the slots on the chassis. 4. Gently remove the control panel and cables away from the chassis. Figure 52.
  • Page 74: Power Button Module

    Figure 53. Installing the control panel 4. Route the cables through the system clip. 5. Connect the cables mentioned below to the system board. a) Control panel audio cable. b) System board power cable. c) USB Type-C cable. d) USB Type_A cables. Next steps Install the optical Drive.
  • Page 75: Installing Power Button Module

    Figure 54. Removing the power button module Next steps Replace the power button module. Installing power button module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system.
  • Page 76 3. Route the power button module cable through the routing clips on the chassis. 4. Connect the power button module cable to the connector on the system board. Next steps Install the control panel. Install the optical Drive. Install the front bezel.
  • Page 77: Jumpers And Connectors

    Jumpers and connectors This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the board in the system. Jumpers on the system board help to disable the system and setup passwords. You must know the connectors on the system board to install components and cables correctly.
  • Page 78: System Board Jumper Settings

    Table 18. System board jumpers and connectors Item Connector Description ATX_CPU Processor power connector PROCESSOR Processor socket CPU_FAN Processor fan connector SYS FAN 1 System fan connector INTRUDER Intrusion switch connector F_PANEL Power button module connector ATX_POWER System power connector TYPE-C Front panel USB Type-C connector F_USB 1...
  • Page 79: Disabling Forgotten Password

    Table 20. System board jumper details Jumper Function Operation CO21 PASSWORD_CLR Short: Default Open: Clear P_CMOCLR CMOS_CLR Short: Clear Open: Default P_SVRMOD SERVICE_MODE 1-2 Short: Disable 2-3 Short: Default Disabling forgotten password The software security features of the system include a system password and a setup password. The password jumper enables or disables password features and clears any password(s) currently in use.
  • Page 80: Technical Specifications

    Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • Chassis dimensions • System weight • Processor specifications • Supported operating systems • PSU specifications • System fan specifications • System battery specifications •...
  • Page 81: Chassis Dimensions

    (6.95 inches) (13.18 inches) (14.15 inches) System weight Table 22. PowerEdge T40 system weight System configuration Maximum weight (with all drives/SSDs) 1x 3.5-inch drive 8.4 Kg (18.52 lb) Processor specifications The PowerEdge T40 system supports the following processors: Technical specifications...
  • Page 82: Supported Operating Systems

    NOTE: Heat dissipation is calculated by using the PSU wattage rating. NOTE: The PowerEdge T40 system is also designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 240 V. System fan specifications The PowerEdge T40 system supports the following: •...
  • Page 83: Memory Specifications

    NOTE: Intel VROC supports RAID modes 0, 1, 5, and 10. NOTE: The PowerEdge T40 system does not support RAID 10 as RAID 10 is supported only on systems with 4 drives. Drive specifications Drives The PowerEdge T40 system supports the following drive configurations: Table 27.
  • Page 84: Optical Drives

    • One USB 3.1-compliant Type-C port NIC port specifications The PowerEdge T40 system supports a Network Interface Controller (NIC) port on the back panel, which is available in 10/100/1000 Mbps NIC configurations. Serial connector specifications The PowerEdge T40 system supports one serial connector on the back panel, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant.
  • Page 85: Thermal Restriction Matrix

    Table 30. Temperature specifications Temperature Specifications Storage -40–65°C (-40–149°F) Continuous operation (for altitude less than 900 m 10–35°C (50–95°F) with no direct sunlight on the equipment or 2953 ft) Fresh air T40 do not support Fresh air (Expanded operating temperature) Maximum temperature gradient (operating and 20°C/h (36°F/h) storage)
  • Page 86: Particulate And Gaseous Contamination Specifications

    25°C 30°C 35°C NOTE: The PowerEdge T40 does not support enterprise-class drives. Card Limited to Tier 2 PCIe cards PCIe cards do not require system level cooling assistance up to a local ambient temperature of 55°C Particulate and gaseous contamination specifications Table 37.
  • Page 87: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • Front panel indicator codes • NIC indicator codes • Power supply unit Built-in Self Test • Enhanced Pre-Boot System Assessment — ePSA diagnostics •...
  • Page 88: Nic Indicator Codes

    Activity indicator is flashing yellow Network data is being sent or received. Power supply unit Built-in Self Test PowerEdge T40 supports a power supply unit Built-in Self Test (BIST). Steps 1. Turn off your server. 2. Disconnect the power cord from the power supply unit, and wait for 15 seconds.
  • Page 89: Enhanced Pre-Boot System Assessment - Epsa Diagnostics

    CAUTION: Ensure that you take adequate safety precautions before accessing the components on your server. 2. Disconnect the internal PSU cables from the motherboard and each internal device. 3. Connect the power cord to the PSU 4. Press the PSU BIST button. •...
  • Page 90: Diagnostic Error Messages

    Blinking Amber – The system is unable to boot to the operating system. This indicates that the power supply is normal but another device in the system is failing or not installed properly. NOTE: To determine the device that is failing, see the light patterns . Off –...
  • Page 91 Error messages Description DRIVE NOT READY The operation requires a hard drive in the bay before it can continue. Install a hard drive in the hard drive bay. ERROR READING PCMCIA CARD The computer cannot identify the ExpressCard. Reinsert the card or try another card.
  • Page 92 Error messages Description KEYBOARD DATA LINE FAILURE For external keyboards, check the cable connection. Run the Keyboard Controller test in Dell Diagnostics. KEYBOARD STUCK KEY FAILURE For external keyboards or keypads, check the cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine.
  • Page 93: System Error Messages

    Error messages Description electrical outlet to charge the battery. If the problem persists, Contact Dell. TIME-OF-DAY NOT SET-PLEASE RUN THE SYSTEM The time or date stored in the system setup program does not SETUP PROGRAM match the system clock. Correct the settings for the Date and Time options.
  • Page 94: Getting Help

    Getting help Topics: • Recycling or End-of-Life service information • Uploading files to Dell Technical Support • Contacting Dell • Accessing system information by using QRL Recycling or End-of-Life service information Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components, visit www.dell.com/recyclingworldwide and select the relevant country.
  • Page 95: Accessing System Information By Using Qrl

    2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your system or in the Quick Resource Locator section. Quick Resource Locator for PowerEdge T40 system Figure 59. Quick Resource Locator for PowerEdge T40 system Getting help...
  • Page 96: Documentation Resources

    To view the document that is listed in the documentation resources table: • From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table. 2. Click the required product or product version.

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