Motorola CLP Series Safety And Operating Instructions Manual page 10

V. How Can You Obtain Warranty Service or Other Information?
At no charge to you, we have the option to repair or replace the Products or software that do
not conform to the warranty or to refund the Products' purchase price. We may use functionally
equivalent reconditioned/refurbished/pre-owned or new Products or parts. No software updates
are provided.
For product information please visit us at: www.motorolasolutions.com/governmentandenterprise.
You will receive instructions on how to ship the Products to Motorola Solutions. You must ship the
Products to us with freight, duties and insurance prepaid. Along with the Products you must include:
(a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description
of the problem; (c) the name of your service provider (if this Product requires subscription service);
(d) the name and location of the installation facility (if applicable) and, most importantly; (e) your
address and telephone number. If requested, you must also return all detachable parts such as
antennas, batteries and chargers. ALWAYS RETAIN YOUR ORIGINAL PROOF OF PURCHASE.
We will ship repaired or replacement Products at our expense for the freight and insurance, but at
your expense for any duties.
VI. What This Warranty Does Not Cover
• Products that are operated in combination with ancillary or peripheral equipment or software
not furnished by Motorola Solutions for use with the Products ("ancillary equipment") or any damage
to the Products or ancillary equipment as a result of such use. Among other things, "ancillary
equipment" includes batteries, chargers, adaptors and power supplies not manufactured or supplied
by Motorola Solutions. Any of these voids the warranty.
• Someone other than Motorola Solutions (or its authorised service centres) tests, adjusts, installs,
maintains, alters, modifies or services the Products in any way. Any of these voids the warranty.
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