Cables - Symbol MC3000 User Manual

Cables

Symptom
Mobile computer amber Charge Cable is not receiving power.
LED Indicator does not light
Mobile computer is not seated
when mobile computer
correctly in the cable.
attached.
Mobile computer battery is not Mobile computer was detached from
charging. cable or cable was unplugged from
AC power too soon.
Battery is faulty.
The mobile computer is not fully
seated in the cable.
During data communication, no Cable removed from mobile
data was transmitted, or computer during communication.
transmitted data was
Incorrect cable configuration.
incomplete.
Communication software is not
installed or configured properly.
Table 5-7. Troubleshooting the Cables
Possible Cause
Ensure the power cable is connected securely to both the cable and to AC power.
Remove and re-attach the mobile computer to the MC3000 connector, ensuring it is
correctly seated.
Ensure cable is receiving power. Ensure the mobile computer is seated correctly. If the
mobile computer battery is fully depleted, it can take up to four hours to fully recharge a
Standard Battery and it can take up to six hours to fully recharge an Extended Life Battery.
Verify that other batteries charge properly. If so, replace the faulty battery.
Remove and re-attach the mobile computer to the cable, ensuring it is correctly seated.
Reattach cable to mobile computer and retransmit.
See the system administrator or refer to the MC3000 Integrator Guide.
See the system administrator or refer to the MC3000 Integrator Guide.
Maintenance & Troubleshooting 5-9
Solution