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Smart-Comm™ Message Board Display
Settings User Guide
OneVue Managed Time Solution
OneVue is a trademark of Primex. OneVue is an intelligent environmental monitoring and managed time solution. All other trademarks are the property of their respective owners.
Copyright ©2018 Primex. The Primex logo is a registered trademark of Primex. All Rights Reserved. 10/17/2018
Primex, Inc. | 965 Wells Street |Lake Geneva, WI 53147 | Phone:1-262-729-4853 | www.primexinc.com
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Summary of Contents for Primex OneVue Smart-Comm
- Page 1 OneVue Managed Time Solution OneVue is a trademark of Primex. OneVue is an intelligent environmental monitoring and managed time solution. All other trademarks are the property of their respective owners. Copyright ©2018 Primex. The Primex logo is a registered trademark of Primex. All Rights Reserved. 10/17/2018...
- Page 2 Primex. Ab o ut Pri m ex Primex is a leading provider of solutions that automate and maintain facility compliance, increase efficiencies, enhance safety and reduce risk for enterprise organizations in the healthcare, retail pharmacy, education, manufacturing and business vertical markets.
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Page 3: Table Of Contents
Smart-Comm™ Message Board Clock Manage Message Board Settings View Message Board Profile Message Board Setting Specifications Set the Name of a Message Board Set 2-line Display Format Set Digit Color and Brightness Level Set Time Zone and NTP Servers Assign Business Unit to Message Board Clock Assign a Location to Message Board Clock Troubleshooting Technical Support... -
Page 4: Smart-Comm™ Message Board Clock
SMART-COMM™ MESSAGE BOARD CLOCK Smart-Comm Message Board Clocks connect to your facility's Ethernet network to download settings from your OneVue account and obtain time from a NTP Server. -
Page 5: Manage Message Board Settings
Message Board if maintenance should be required. Allows up to a maximum of 50 characters. Label - information printed on the label affixed to the Message Board by Primex during device configuration. By default, set to the first 20 characters of the clock Name. Allows up to a maximum of 20 characters. -
Page 6: Set The Name Of A Message Board
Primex recommends using the facility's designated NTP Servers, and set two valid NTP Servers to ensure a reasonable level of accuracy can be maintained. Use of a Domain name for the NTP Server, such as time.nist.gov, requires Domain Name resolution (DNS). -
Page 7: Set Digit Color And Brightness Level
NOTE: A Message Board automatically connects to facility's Ethernet network every five minutes. During each connection, the Message Board downloads its latest OneVue setting configuration file that includes pending updates. How set the 2-line display of multiple Message Boards at the same time Devices Message Boards Go to... -
Page 8: Set Time Zone And Ntp Servers
Primex recommends using the facility's designated NTP Servers, and set two valid NTP Servers to ensure a reasonable level of accuracy can be maintained. Use of a Domain name for the NTP Server, such as time.nist.gov, requires Domain Name resolution (DNS). -
Page 9: Assign Business Unit To Message Board Clock
Primex recommends using the facility's designated NTP Servers, and set two valid NTP Servers to ensure a reasonable level of accuracy can be maintained. Use of a Domain name for the NTP Server, such as time.nist.gov, requires Domain Name resolution (DNS). -
Page 10: Assign A Location To Message Board Clock
How to set the Business Unit of multiple Message Boards at the same time Devices Message Boards Go to > From the list, select each Message Board . When selected, a checkmark is displayed in the row of each Message Board selected. Edit Selected Select . -
Page 11: Troubleshooting
Having trouble with a Message Board Clock? Learn about some of the common troubleshooting topics and solutions. If the solutions provided do not resolve an issue, be sure to contact your Primex Certified Sales and Service Partner for additional technical assistance or Primex Technical Support. - Page 12 Duri ng i nstal l ati o n the ti m e and d ate i s red i n co l o r and p eri o d i cal l y chang es to ti m e o nl y This indicates the Message Board has not connected to the Ethernet network.
- Page 13 Messag e Bo ard 's d i sp l ay i s b l ank The Message Board's display may be blank due to its power status or its Ethernet network connection. Possible solutions Verify its power cord connection from the Message Board to the 3-prong outlet. Perform a power-reset: power off the Message Board, unplug the network cable, power back on, and plug the network cable back in.
- Page 14 Request a user assigned to an Admin role to verify the role(s) assigned to your user account includes the Business Unit or Location assigned to the Message Board(s). If the solutions provided do not resolve an issue, be sure to contact your Primex Certified Sales and Service Partner for additional technical assistance or Primex Technical Support.
- Page 15 Di sp l ay o r Ti m e Zo ne setti ng up d ates are no t d i sp l ayed o n the Messag e Bo ard A Message Board Clock automatically connects to the facility's Ethernet network every five (5) minutes. During each connection, the Message Board downloads its OneVue configuration setting change updates.
- Page 16 Ti m e d i sp l ayed i s no t co rrect Incorrect time could be either due to its configured Time Zone or it has not connected to a NTP Server for a period of time that has resulted in its time to drift.
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Page 17: Technical Support
Ensuring our customers experience excellent service is of utmost importance to Primex. Our network of Certified Sales and Service Partners offer technical support services for Primex products. If you have purchased Primex products or have a service agreement with a Primex Partner, they are your primary contact for all Technical Support inquires.
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