Conference Calls; Call History; Switching Between Calls; Transfer Calls - Snom D717 Quick Reference Manual

Hold and retrieve calls
To put the active call on hold:
• Press OR press Hold
• OR press the Line function key with the steady LED.
To retrieve the held call:
• Press OR press Retrieve
• OR press the Line function key with the blinking LED

Switching between calls

To switch between calls (active, on hold, call waiting):
• Press Right or Left until the call you
want is displayed on the screen.
The symbol color indicates the type of call:
Yellow = on hold, Green = active,
call waiting
• Any keys you press (such as
call currently displayed on the screen.

Transfer calls

There are two ways to transfer a call:
• Attended transfer - Call the destination party first,
and announce the call before making the transfer.
• Blind transfer - Transfer the call to the destination
party without announcing the call.
Attended transfer
1. Put all calls on hold.
2. Dial a number and press .
3. When the party answers, announce the call.
4. If you have more than one call on hold, press
Right or Left until the call you want
to transfer is displayed.
5. Press Transfer or , then press
Blind Transfer
1. Press Transfer or .
2. Dial a number and press .

Conference calls

1. Call the first party.
2. Put the call on hold.
3. Call the second party.
4. Press
The conference is established, and the Conference
screen appears.
Selecting a party
1. Press
a party in the conference.
2. Press
screen.
Talking to one party in private
Blue =
1. Select the party you want to talk to, and press
The other party is put on hold.
Hold) will affect the
2. To restart the conference, press
Putting one party on hold
1. Select the party and press
The other party becomes an active call.
2. To restart the conference, press
Putting both parties on hold
1. Select the Conference screen and press
or
2. To restart the conference, press
Ending the conference
1. Select a party or the Conference screen.
2. Press

Forward calls

.
1. Press
Call Features > Call Forwarding.
2. Select Forward All, Forward when Busy, or
Forward after Timeout.
3. Select Enable Fowarding, and press
between On or Off.
Conference.
Right or Left to select
Left to select the Conference
Conference.
Hold or
Conference.
.
Conference.
.
and select
to switch
4. Select Target and enter the phone number to
forward calls.
5. For Forward after Timeout, enter the Wait Time
(in seconds) before forwarding the call.

Call history

• Press Call History. Press
Missed, Received, or Dialed calls.
• Press / to select a call.
• Press to dial the number of the selected call.
• Press Delete to delete the selected call.
• Press Clear to delete the entire list.
• Press Sort to sort the calls.
• Press Details to show details of the selected
.
call. Press Add Contact to add the call to the
Directory.
Directory
Directory or
• Press
.
press / OR enter the first letter of a name.
Sort to sort entries. Press
• Press
select a sort option and press
• Press Delete to delete the selected entry.
Hold
• Press Details to display the selected entry.
Press Dial to dial the number of the entry.
• Press Add Contact to add an entry. Enter the
information and press
• Press Edit to edit an entry. Enter the information
and press Save.
For more detailed information about how to use your phone,
refer to the Snom D717 User Guide.
Copyright © 2019 Snom Technology GmbH.
All Rights Reserved. v2019001 Version 1, 10/2019
/
to select All,
. To select an entry,
/ to
.
Save.