Lutron Electronics seeTouch QSWS2-1B Installation Manual page 9

Troubleshooting: Shade Functions
Symptom
EDU (electronic drive unit of the
shade) will not move .
EDU (electronic drive unit of the
shade) does not fully open or
fully close .
Shade moves in the opposite
direction when raise/lower
buttons are pushed .
Keypad LEDs are off and keypad
will not control any shade .
Keypad LEDs are on but keypad
will not control any shade .
Keypad does not operate all the
shades it is assigned to .
Shades in a room move on their
own .
Occupant Copy
Possible Causes
EDU is not powered
Shade fabric is caught on something
EDU is not assigned to a keypad
Presets have been set incorrectly
Limits have been set incorrectly
Shade fabric is caught on something
Open and close limits have been reversed
No power is going to keypad
All presets are set to the same height
Communications link is not wired to the EDU
EDU has been unassigned from keypad
Open and close limits are the same
EDU has been unassigned from keypad
All presets are set to the same height
EDU is not wired correctly
Keypad is not wired correctly
EDUs are assigned to a keypad in another
room
Remedy
Check EDU power
Check and unbind shade fabric
Assign the EDU to a keypad
Try using raise/lower buttons on keypad
Set limits correctly
Check and unbind shade fabric
Set limits correctly
Check and wire power to keypad
Try using raise/lower buttons on keypad
Check and wire the EDU link
Reassign the EDU to the keypad
Set limits correctly
Reassign the EDU to the keypad
Try using raise/lower buttons on keypad
Check and rewire EDU
Check and rewire keypad
Reassign the EDU to the correct keypad
9 Installation Instructions