VNS Therapy SENTIVA M3000 Programmer Technical Manual page 69

WAND NOT CONNECTING TO PROGRAMMER (BACKUP CABLE)
Potential reasons for no connection between the Wand and the Programmer
via backup cable include the following:
• Improper cable connection between Wand and Programmer
• Depleted Wand batteries
• Improper USB port recognition of the Programmer cable
• Defective Wand or Programmer
No
Replace batteries
Verify Cable Connection
• Confirm cable is connected to wand and programmer.
Reinsert if necessary
No
Contact LivaNova Technical Support
Error Messages
"Wand not connected..."
Check Wand Power - Press and release power button
Does wand power
indicator light appear?
Successful
Connection?
Retry connecting to wand
No
Yes
Successful
Connection?
Yes
Proceed with intended use
Yes
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