Troubleshooting - Kogan KA12LDGFRYA Quick Start Manual

TROUBLESHOOTING

Problem
12L Air Fryer Oven not
working
Food not cooked
Food not fried evenly
White smoke coming
from unit
French fries not fried
evenly
Fries not crispy
Error Codes
Display Shown
E1
E2
FAQ:
1. Can I prepare food other than fried dishes with my 12L Air Fryer Oven?
You can prepare a variety of dishes, including steaks, chops, burgers and baked goods.
2. Is the 12L Air Fryer Oven good for making or reheating soups and sauces?
Never cook or reheat liquids in the 12L Air Fryer Oven.
3. What do I do if the unit shuts down while suggestions?
As a safety feature, the 12L Air Fryer Oven has an auto shut-off function to prevent damage
Possible Cause
 Appliance not plugged in
 Preparation time and
temperature not set
 Round basket overloaded
 Temperature set too low
 Food not turned during cooking
 Oil is being used
 Grease residue
 Wrong type of potato
 Potatoes not blanched
 Too much water
Possible Cause
Broken thermal sensor circuit
Thermal sensor short circuit
Solution
 Connect power cord
 Set temperature and time;
check door is closed
 Fry in smaller batches
 Raise temperature

Turn food; see Operations
 Wipe to remove excess oil
 Clean round basket
after each use
 Use fresh, firm potatoes
 Cut and pat dry to
remove excess starch
 Dry potato properly before
misting oil
 Cut smaller
 Add more oil
 Blanch cut potatoes
Solution
Contact Kogan.com
Contact Kogan.com