Westinghouse WGen12000DF User Manual page 97

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TROUBLESHOOTING
PROBLEM
Remote start system not
working.
Engine runs
erratic; does not hold a
steady RPM.
Frost on the propane
tank or regulator
Propane fuel smell
Poor performance or
engine stalling
30 | Westinghouse Outdoor Power Equipment
POTENTIAL CAUSE
1. Low battery in remote start key
fob
2. Exceeding the range of remote
start key fob
3. Remote start key fob not
programmed to generator
1. Dirty air filter
2. Applied loads maybe cycling on and off
3. If trying 1-2 above does not solve
the problem, the cause might be a
fault in the generator
1. This can be a normal occurrence caused when
liquid propane changes phase to a gas. As this
process occurs the fuel tank or regulator will cool
and allow humid air surrounding the propane
tank or regulator to condense into frost.
2. The propane tank is not equipped with a OPD
(rollover protection device) and has been stored
in a horizontal position allowing liquid propane to
enter the downstream fuel handling equipment.
3. Propane fuel tank over filled.
1. Fuel regulator or fuel hose and fittings not
securely sealed.
2. Propane fuel regulator vent active.
3. Residual fuel from the carburetor dispersing
after operation.
1. Propane fuel line kinked or crushed.
2. Fuel selector valve not properly positioned.
3. Gasoline not purged from the carburetor
before switching to propane.
SOLUTION
1. Replace batteries in key fob.
2. Move closer to generator. Must be no
more than 100 ft away.
3. Program key fob to generator.
1. Clean the air filter.
2. As applied loads cycle, changes in engine
speed may occur; this is a normal condition.
3. Take the generator to your nearest
authorized service dealer.
1. As this can be normal, providing all
the propane fuel handling equipment is
functioning normally, no remedy is needed.
2. If you suspect your propane fuel tank
is not equipped with a OPD device,
discontinue operation immediately and
replace the propane fuel tank with a propane
tank equipped with a roll over protection
device.
3. If you suspect your propane fuel tank
has been overfilled, discontinue operation
immediately and return the propane fuel tank
to the place of purchase or refilling.
1. Using a soap solution check each
connection and tighten as needed.
2. The propane fuel regulator is equipped
with a small vent that will allow a small
amount of propane fuel vapor to escape
from the regulator when the propane
tank valve is opened. This can be normal
providing the venting of the propane is
brief. If you suspect that this is abnormal,
immediately discontinue use and have the
propane regulator inspected by a qualified
technician.
3. Normal, no remedy is needed.
1. Inspect propane fuel line and remove
kinks or other obstructions.
2. Rotate the fuel valve fully until the pointer
is directly in line with the desired fuel.
3. Turn the propane fuel tank valve to closed.
Move the fuel selector valve to propane.
Turn the gasoline fuel valve to off. Start the
engine and allow the engine to run until the
fuel has been consumed in the carburetor.
Begin propane start up procedure.

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