ShoreTel Ascom IP-DECT Manual page 9

Table 2: Extended Feature Test Cases
ID Name
2.1 Call waiting
2.2 Park
2.3 Transfer – blind
2.4 Transfer – monitored
2.5 Conference – ad hoc
2.6 Caller ID
2.7 911
2.8 Auto Attendant Menu
2.9 Auto Attendant Menu
"Dial by Name"
2.10 Auto Attendant Menu
checking Voice Mail
mailbox
2.11 Initiate call to a Hunt
Group
2.12 Initiate call to a
Workgroup
2.13 Hunt Group Member
2.14 Workgroup Agent
2.15 Call Forward – "FindMe"
2.16 ShoreTel Converged
Conferencing Server
2.17 Bridged Call Appearance
(BCA) extension
* ) Call forwarding was configured from Shoretel GUI (Web Client). Local Call Forward not possible as
ShoreTel does not allow 3
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Description
Verify appropriate notification and successful connection
of incoming call while busy with another party
Verify successful park and retrieval of connected call
Verify successful blind transfer of connected call
Verify successful monitored transfer of connected call
Verify successful ad hoc conference of three parties
Verify that Caller ID name and number is sent and
received from SIP endpoint device
Verify dialing "911" on DUT could connect with "911"
services
Verify that calls are properly terminated on the ShoreTel
Auto Attendant menu and that you can transfer to the
desired extension.
Verify that calls are properly terminated on the ShoreTel
Auto Attendant menu and that you can transfer to the
desired extension using the "Dial by Name" feature.
Verify that calls are properly terminated on the ShoreTel
Auto Attendant menu and that you can transfer to the
Voice Mail Login Extension.
Initiate a call from DUT and verify that calls route to the
proper Hunt Group and are answered by an available
hunt group member with audio in both directions using
G.729 and G.711 codecs.
Initiate a call from DUT and verify that calls route to the
proper Workgroup and are answered successfully by an
available workgroup agent with audio in both directions
using G.729 and G.711 codecs.
Verify that incoming calls to a hunt group can be
answered properly when DUT is a member of the hunt
group.
Verify that incoming calls to a workgroup can be
answered properly when DUT is an agent of the
workgroup.
Verify that calls are forwarded to DUT's "FindMe"
destination.
Verify that calls are properly forwarded to the ShoreTel
Converged Conferencing Server and it properly accepts
the access code and you're able to participate in the
conference bridge.
Verify that calls are properly presented to all of the
phones that have BCA configured and that the call can be
answered, placed on-hold and then transferred.
rd
party devices to redirect calls.
Notes
Pass
Pass
Pass
Pass
Pass
Pass
**
Not Tested
Pass
Pass
Pass
Pass
Pass
Pass
Pass
Pass
Pass
Pass
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