HP 9000 300 Series Installation Reference page 76

Filling Out The
System Maintenance Record
Customer Entry
HP notified
Found By
HP Contact
Symptom
Enter date and time Hewlett-Packard was notified of the problem.
Enter name of person observing the symptom(s).
Enter the name of HP person contacted.
Enter the symptom(s) observed. Be as specific as possible. If only
happened once, so state. If a reoccurring problem give times and
dates.
Hewlett-Packard Entry
On Site
CE/Tech
CSO#
Product#
Serial#
Completed
Problem
Parts
Enter Date and Time of arrival on site.
Enter initials of Person performing the repair.
Enter Customer Service Order number.
Enter Product number.
Enter Serial number of product.
Enter Date and Time repair is accomplished. If not accomplished,
enter a note, or indicate time of next visit.
Give a description of the problem(s) found. Be as specific as Possible.
Include what action was taken to eliminate problem(s). If not able
to complete repair this visit, make a note of it.
Enter part numbers of all parts used in accomplishing the repair.
14 Maintenance Record