General Troubleshooting Steps - 2gig Technologies ADC-IS-300-LP Installation Manual

Gc3e image sensor
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The following image is the PIR Lens Coverage from the top view. The camera coverage area is narrower than the PIR
coverage area. When installing, mount sensor where subjects are likely to be centered in or across PIR and camera field
of view.
Troubleshooting

General troubleshooting steps

• Verify module signal strength
• Verify Image Sensor RF signal strength
◦ The signal strength must be above 30% for the sensor to function properly.
• Verify Images Service Package
◦ Image capture functionality depends on the customer's service package. Verify the proper Image Sensor
service package is selected.
https://answers.alarm.com/ADC/Partner/Installation_and_Troubleshooting/Image_Sensor/Image_Sensor_Version_3/Alarm.com_Image_S
Updated: Wed, 19 Jun 2019 01:34:38 GMT
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