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False motion activations
• Check environmental elements
◦ Heating or cooling elements may adversely affect sensor performance. Test sensor with and without these
elements to determine interference. Check if there are any reflective surfaces facing the device (e.g. mirror).
• Check sensor positioning
◦ The sensor may not be properly positioned to capture the desired motion. Check horizontal positioning of
sensor and re-mount as necessary.
• Check PIR sensitivity setting
◦ Verify that the proper sensor motion profile has been selected through the setup menu or select a less sensitive
profile.
https://answers.alarm.com/ADC/Partner/Installation_and_Troubleshooting/Image_Sensor/Image_Sensor_Version_3/Alarm.com_Image_S
Updated: Wed, 19 Jun 2019 01:34:38 GMT
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