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Error messages
X:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY
Identifier
Status
System error messages
Table 20. System error messages
System message
Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help in
resolving this problem, please note this
checkpoint and contact Dell Technical Support
CMOS checksum error
CPU fan failure
System fan failure
Hard-disk drive failure
Keyboard failure
No boot device available
No timer tick interrupt
NOTICE - Hard Drive SELF MONITORING SYSTEM has
reported that a parameter has exceeded its
normal operating range. Dell recommends that
you back up your data regularly. A parameter
out of range may or may not indicate a
potential hard drive problem
Identifier
Status
Recovering the operating system
When your computer is unable to boot to the operating system even after repeated attempts, it automatically starts Dell SupportAssist OS
Recovery.
Dell SupportAssist OS Recovery is a standalone tool that is preinstalled in all Dell computers installed with Windows 10 operating system. It
consists of tools to diagnose and troubleshoot issues that may occur before your computer boots to the operating system. It enables you
to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state.
You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary
operating system due to software or hardware failures.
For more information about the Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide at
support.
GUID-8D6E38AD-7596-43A5-9CD9-80F2D87B01F2
Released
GUID-2492FF0C-5409-4E99-9C6A-F40516F1A256
Released
Description
Insert a disk into the drive and try again.
Description
The computer failed to complete the boot routine three
consecutive times for the same error.
RTC is reset, BIOS Setup default has been loaded.
CPU fan has failed.
System fan has failed.
Possible hard disk drive failure during POST.
Keyboard failure or loose cable. If reseating the cable does not
solve the problem, replace the keyboard.
No bootable partition on hard disk drive, the hard disk drive cable is
loose, or no bootable device exists.
•
If the hard drive is your boot device, ensure that the cables are
connected and that the drive is installed properly and
partitioned as a boot device.
•
Enter system setup and ensure that the boot sequence
information is correct.
A chip on the system board might be malfunctioning or
motherboard failure.
S.M.A.R.T error, possible hard disk drive failure.
www.dell.com/
Troubleshooting
81
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