System Error Messages - Dell OptiPlex 7060 Micro Service Manual

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Error messages
TIME-OF-DAY CLOCK LOST POWER
TIME-OF-DAY CLOCK STOPPED
TIME-OF-DAY NOT SET-PLEASE RUN THE SYSTEM SETUP
PROGRAM
TIMER CHIP COUNTER 2 FAILED
UNEXPECTED INTERRUPT IN PROTECTED MODE
X:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY

System error messages

Table 6. System error messages
System message
Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help in
resolving this problem, please note this
checkpoint and contact Dell Technical Support
CMOS checksum error
CPU fan failure
System fan failure
Hard-disk drive failure
Keyboard failure
No boot device available
No timer tick interrupt
NOTICE - Hard Drive SELF MONITORING SYSTEM has
reported that a parameter has exceeded its
normal operating range. Dell recommends that
you back up your data regularly. A parameter
Description
System configuration settings are corrupted. Connect your
computer to an electrical outlet to charge the battery. If the
problem persists, try to restore the data by entering the System
Setup program, then immediately exit the program. If the message
reappears, Contact Dell.
The reserve battery that supports the system configuration settings
may require recharging. Connect your computer to an electrical
outlet to charge the battery. If the problem persists, Contact Dell.
The time or date stored in the system setup program does not
match the system clock. Correct the settings for the Date and
Time options.
A chip on the system board may be malfunctioning. Run the
System Set tests in Dell Diagnostics.
The keyboard controller may be malfunctioning, or a memory
module may be loose. Run the System Memory tests and the
Keyboard Controller test in Dell Diagnostics or Contact Dell.
Insert a disk into the drive and try again.
Description
The computer failed to complete the boot routine three consecutive
times for the same error.
RTC is reset, BIOS Setup default has been loaded.
CPU fan has failed.
System fan has failed.
Possible hard disk drive failure during POST.
Keyboard failure or loose cable. If reseating the cable does not solve
the problem, replace the keyboard.
No bootable partition on hard disk drive, the hard disk drive cable is
loose, or no bootable device exists.
If the hard drive is your boot device, ensure that the cables are
connected and that the drive is installed properly and
partitioned as a boot device.
Enter system setup and ensure that the boot sequence
information is correct.
A chip on the system board might be malfunctioning or
motherboard failure.
S.M.A.R.T error, possible hard disk drive failure.
Troubleshooting
49

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