Warranty Information - KRK V Series 4 Quick Start Manual

WARRANTY I NFORMATION
To R egister M erchandise P urchased f rom a n A uthorized G ibson P ro A udio D ealer, g o t o w ww.gibson.com a nd r egister o nline.
If y ou h ave a ny q uestions y ou m ay c ontact c ustomer s ervice a t: 1 -­‐800-­‐4GIBSON ( 1-­‐800-­‐444-­‐2766) o r s ervice@gibson.com
FOR MERCHANDISE PURCHASED FROM AN AUTHORIZED GIBSON PRO AUDIO DISTRIBUTOR OUTSIDE OF THE US, PLEASE CONTACT THE
DISTRIBUTOR FROM WHOM YOU PURCHASED YOUR MERCHANDISE FOR TO REGISTER YOUR WARRANTY AND FOR HANDLING AND RESOLUTION
OF A LL W ARRANTY-­‐RELATED I SSUES.
Gibson P ro A udio W arranty – K RK S ystems
Three ( 3) y ears f or a ll s tudio m onitors.
One ( 1) y ear a ll h eadphones, c omputer a udio d evices, i ncluding r oom c orrection d evices.
Gibson will warrant all replacement parts and repairs for ninety (90) days from the date of original shipment. In the unlikely event that your
merchandise is destroyed, lost or damaged beyond repair while in the possession of Gibson or one of Gibson Pro Audio's Authorized Service Centers
for repair, Gibson will replace that merchandise with one of the same or most similar style of a value not in excess of the original purchase price of
your merchandise. Any insurance covering the merchandise, including but not limited to collector's value insurance, must be carried by owner at
owner's e xpense.
.
THIS W ARRANTY I S E XTENDED T O T HE O RIGINAL R ETAIL P URCHASER O NLY A ND M AY N OT B E T RANSFERRED O R A SSIGNED T O S UBSEQUENT O WNERS.
IN ORDER TO VALIDATE YOUR WARRANTY, AND AS A CONDITION PRECEDENT TO WARRANTY COVERAGE HEREUNDER, YOU MUST REGISTER YOUR
WARRANTY W ITHIN F IFTEEN ( 15) D AYS F OLLOWING T HE O RIGINAL D ATE O F P URCHASE. P ROOF O F P URCHASE O R S ALES R ECEIPT M UST A CCOMPANY
ALL R EQUESTS F OR W ARRANTY C OVERAGE.
THIS W ARRANTY D OES N OT C OVER
1. A ny m erchandise t hat h as b een a ltered o r m odified i n a ny w ay o r u pon w hich t he s erial n umber h as b een t ampered w ith o r a ltered.
2. A ny m erchandise w hose w arranty c ard h as b een a ltered o r u pon w hich f alse i nformation h as b een g iven.
3. A ny m erchandise t hat h as b een d amaged d ue t o m isuse, n egligence, o r i mproper o peration.
4. A ny m erchandise t hat h as b een d amaged b y a ccident, f lood, f ire, l ightening, o r o ther a cts o f G od.
5. S hipping d amage o f a ny k ind.
6. A ny m erchandise t hat h as b een s ubjected t o e xtremes o f h umidity o r t emperature.
7. A ny m erchandise t hat h as b een p urchased f rom a n u nauthorized d ealer, o r u pon w hich u nauthorized r epair o r s ervice h as b een p erformed.
GIBSON MAKES NO OTHER EXPRESS WARRANTY OF ANY KIND WHATSOEVER. ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, EXCEEDING THE SPECIFIC PROVISIONS OF THIS WARRANTY ARE HEREBY
DISCLAIMED AND EXCLUDED FROM THIS WARRANTY. SOME STATES AND/OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
IMPLIED W ARRANTIES S O T HAT T HE A BOVE M AY N OT A PPLY T O Y OU. G IBSON S HALL N OT B E L IABLE F OR A NY S PECIAL, I NDIRECT C ONSEQUENTIAL,
INCIDENTAL OR OTHER SIMILAR DAMAGES SUFFERED BY THE PURCHASER OR ANY THIRD PARTY, INCLUDING WITHOUT LIMITATION, DAMAGES
FOR LOSS OF PROFITS OR BUSINESS OR DAMAGES RESULTING FROM USE OR PERFORMANCE OF THE MERCHANDISE, WHETHER IN CONTRACT OR
IN TORT, EVEN IF GIBSON OR ITS AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND GIBSON SHALL
NOT B E L IABLE F OR A NY E XPENSES, C LAIMS, O R S UITS A RISING O UT O F O R R ELATING T O A NY O F T HE F OREGOING.
FOR MERCHANDISE PURCHASED FROM AN AUTHORIZED GIBSON PRO AUDIO DISTRIBUTOR OUTSIDE OF THE US, PLEASE CONTACT THE
DISTRIBUTOR F ROM W HOM Y OU P URCHASED Y OUR M ERCHANDISE F OR T HE H ANDLING A ND R ESOLUTION O F A LL W ARRANTY I SSUES. F OR T HESE
PURCHASES, T HE A BOVE-­‐DESCRIBED W ARRANTY I S N OT A PPLICABLE.
Warranty S ervice f or M erchandise P urchased f rom a n A uthorized G ibson P ro A udio D ealer i n t he U .S:
In the event of malfunction of your Gibson Pro Audio merchandise, the Dealer or Owner must call Customer Service @ 1-­‐800-­‐4GIBSON (1-­‐800-­‐444-­‐
2766) and obtain a Return Authorization number from the customer service agent. No merchandise may be returned to Gibson without such prior
Return A uthorization, a nd t he R eturn A uthorization n umber m ust b e w ritten o n t he o utside o f t he s hipping p ackage. T he C ustomer S ervice a gent w ill
provide the address and additional shipping instructions. Owner must ship the merchandise, freight, and insurance pre-­‐paid to the address provided
by the customer service representative. Only Authorized Gibson Pro Audio Service Centers may perform warranty service and any service performed
by unauthorized persons will void this warranty. Gibson disclaims liability for defects or damage caused by services performed by unauthorized
persons o r n on-­‐warranty s ervice n ot p erformed b y G ibson o r a n A uthorized G ibson P ro A udio S ervice C enter.
When c ontacting G ibson, y ou m ust i nclude a c omplete w ritten d escription o f t he m alfunction o f t he m erchandise. I f n on-­‐warranty w ork i s r equired o r
recommended, a q uotation w ill b e i ssued a nd m ust b e a pproved b y y ou b efore a ny n on-­‐warranty w ork i s c ommenced. Y ou s hould c onsider q uotations
obtained for non-­‐warranty work immediately and advise the Authorized Gibson Pro Audio Service Center or Gibson of your wishes. You are not
required to purchase non-­‐warranty work in order to obtain service on materials covered by this warranty. Following its inspection of merchandise
upon i ts a rrival, G ibson o r t he A uthorized G ibson P ro A udio S ervice C enter w ill a dvise y ou o r y our d ealer o f t he a pproximate d ate o f c ompletion. T he
repaired m erchandise o r p art w ill b e r eturned t o y ou o r y our d ealer, f reight c ollect i nsured.
No representative or other person is authorized to assume for Gibson any liability except as stated in this warranty. This warranty gives you specific
rights w hich v ary f rom s tate t o s tate o r f rom c ountry t o c ountry.
Warranty S ervice o utside t he U nited S tates:
To i nitiate a w arranty r epair, p lease c ontact t he A uthorized G ibson P ro A udio d istributor f rom w hom y ou p urchased y our m erchandise a nd f ollow t he
distributor's r eturn/warranty p olicy.